Mark's Jamaican Bar and Grill

Mark and his staff delivered again! I wanted an informal birthday dinner for my husband’s 50th birthday and they set our large party up on the patio. I ordered the curry chicken with rice & peas, cabbage and plantains. Delish!! My husband ordered the jerk pork with rice and plantains. This is the spot if you want some really good Jamaican food. Braydon was our waiter and he was so kind to let us taste a little of the entrees that we had questions about. Check them out! You won’t be sorry!

DO NOT HIRE THIS CATERER – UNPROFESSIONAL, UNRELIABLE, AND DISRESPECTFUL I am writing this review to warn others about the absolute nightmare we experienced with this catering company at our wedding. If you are considering hiring them for an important event, DON’T unless you want to deal with lateness, cold food, blatant unprofessionalism, and a complete lack of accountability. A Complete Disaster from the Start From the beginning, we were assured by the owner himself, Mark, that they could handle catering for our wedding of nearly 200 guests. We went over every detail multiple times, including our timeline, our venue contact information, and our expectations for service. Every other vendor showed up on time and did their job professionally except for this caterer. They were scheduled to arrive at 11 AM to set up for cocktail hour and dinner. Instead, they did not show up until 2 PM ( three hours late ) right as our ceremony was starting! Our cocktail hour was scheduled to begin at 2:30 PM, a fact that was repeatedly communicated to Mark. Despite being given everything they needed in advance, including clear directions, a timeline, and a venue contact number, they were unreachable for hours. When my day-of coordinator finally got a hold of them, they lied and said they were “15 minutes away” —multiple times— yet continued to be MIA for another 45 minutes. After finally arriving three hours late, they then had the audacity to take a lunch break before setting up. Cold Food & Unacceptable Service By the time they got their act together, it was halfway through cocktail hour, and food was arriving cold, a completely unacceptable outcome for an event of this caliber. And while I will acknowledge that the food tasted good (which is the only reason we chose them in the first place), what good is great food when it’s served cold and three hours late? Unprofessional Conduct On the Job As if the lateness and lack of accountability weren’t bad enough, the catering staff actually tried to order drinks from our bartender while on the job! If not for our professional bartender, who rightfully turned them away, we would have had intoxicated staff at our wedding. Completely unprofessional. No Apology, No Ownership - Only Demands for Payment After ruining the start of our reception and causing unnecessary stress for our entire venue’s staff, Mark never once apologized, not when we spoke to him at the wedding, not the next day, not at all. Instead, he had the nerve to approach my husband that night to demand payment on the spot. Mind you, we had already attempted multiple times to coordinate payment with him prior, but Mark operates on a 1995-level system where he only takes payments in person at his restaurant, forcing us to go out of our way just to make a deposit in the first place. Post-Wedding Disrespect & Refusal to Negotiate The next day, we attempted to discuss a fair adjustment to the cost, considering the gross negligence and incompetence displayed by his team. When asked how he would make things right, he continued making excuses, claiming they left an hour earlier than necessary but still arrived late (which makes no sense at all). When we pressed him further on how he would adjust the pricing, he smugly stated that he had already “given us a discount” despite never providing an itemized bill in the first place. His idea of compensation? A mere $250 deduction on a $7,000 bill. After discussing it, my husband and I felt that a $500 reduction was more than reasonable. I called Mark back to propose this very fair adjustment, and what does he do? • Immediately refuses to negotiate. • Demands full payment despite his failures. • Hangs up on me. Final Verdict: DO NOT TRUST THIS CATERER This man only cares about money, not about service, not about professionalism, and certainly not about his customers. The fact that he refused to own up to his failures and then hung up on a paying client says everything you need to know. If you value reliability, professionalism, and integrity, STAY FAR AWAY from this

DO NOT HIRE THIS CATERER – UNPROFESSIONAL, UNRELIABLE, AND DISRESPECTFUL I am writing this review to warn others about the absolute nightmare we experienced with this catering company at our wedding. If you are considering hiring them for an important event, DON’T unless you want to deal with lateness, cold food, blatant unprofessionalism, and a complete lack of accountability. A Complete Disaster from the Start From the beginning, we were assured by the owner himself, Mark, that they could handle catering for our wedding of nearly 200 guests. We went over every detail multiple times, including our timeline, our venue contact information, and our expectations for service. Every other vendor showed up on time and did their job professionally except for this caterer. They were scheduled to arrive at 11 AM to set up for cocktail hour and dinner. Instead, they did not show up until 2 PM ( three hours late ) right as our ceremony was starting! Our cocktail hour was scheduled to begin at 2:30 PM, a fact that was repeatedly communicated to Mark. Despite being given everything they needed in advance, including clear directions, a timeline, and a venue contact number, they were unreachable for hours. When my day-of coordinator finally got a hold of them, they lied and said they were “15 minutes away” —multiple times— yet continued to be MIA for another 45 minutes. After finally arriving three hours late, they then had the audacity to take a lunch break before setting up. Cold Food & Unacceptable Service By the time they got their act together, it was halfway through cocktail hour, and food was arriving cold, a completely unacceptable outcome for an event of this caliber. And while I will acknowledge that the food tasted good (which is the only reason we chose them in the first place), what good is great food when it’s served cold and three hours late? Unprofessional Conduct On the Job As if the lateness and lack of accountability weren’t bad enough, the catering staff actually tried to order drinks from our bartender while on the job! If not for our professional bartender, who rightfully turned them away, we would have had intoxicated staff at our wedding. Completely unprofessional. No Apology, No Ownership - Only Demands for Payment After ruining the start of our reception and causing unnecessary stress for our entire venue’s staff, Mark never once apologized, not when we spoke to him at the wedding, not the next day, not at all. Instead, he had the nerve to approach my husband that night to demand payment on the spot. Mind you, we had already attempted multiple times to coordinate payment with him prior, but Mark operates on a 1995-level system where he only takes payments in person at his restaurant, forcing us to go out of our way just to make a deposit in the first place. Post-Wedding Disrespect & Refusal to Negotiate The next day, we attempted to discuss a fair adjustment to the cost, considering the gross negligence and incompetence displayed by his team. When asked how he would make things right, he continued making excuses, claiming they left an hour earlier than necessary but still arrived late (which makes no sense at all). When we pressed him further on how he would adjust the pricing, he smugly stated that he had already “given us a discount” despite never providing an itemized bill in the first place. His idea of compensation? A mere $250 deduction on a $7,000 bill. After discussing it, my husband and I felt that a $500 reduction was more than reasonable. I called Mark back to propose this very fair adjustment, and what does he do? • Immediately refuses to negotiate. • Demands full payment despite his failures. • Hangs up on me. Final Verdict: DO NOT TRUST THIS CATERER This man only cares about money, not about service, not about professionalism, and certainly not about his customers. The fact that he refused to own up to his failures and then hung up on a paying client says everything you need to know. If you value reliability, professionalism, and integrity, STAY FAR AWAY from this

Best Jamaican food in Orlando!!!!

Atmosphere: 5

Food: 5

Service: 5

This is my first time eating here, I ordered on door dash and it was so good I had to come leave a review here too! It was piping hot when it got to me which the estimated time was 45 minutes. Absolutely delicious and full of flavor and spice which I love. I got an extra side of cabbage and I’m glad I did! Too good and such a good choice after the day I’ve had.

Food: 5

Service: 5

Great atmosphere..The Chef came out to check on how we enjoyed the food...He took a few minutes to talk with other customers..
Bernie was our server...She was very attentive and an excellent server. We celebrated my
Sister-Friend Birthday.. Our order was large..The cost was fabulous!!!! The food supercede the cost...Will return again..I highly recommend Mark's Jamaican Bar& Grill

Vegetarian options: Several options

Parking: Conveniently located in nice shopping area..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Curry Goat

What a lovely experience! Good vibes, food, and music. A triple threat!! Had the pleasure of meeting Mark and he stands behind the authenticity of his dishes. Go treat yourself, you will not be disappointed.

Atmosphere: 5

Food: 5

Service: 5

Good comfort Jamaican food

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Curry or Brown Stew Chicken

You gotta make sure door dash has everything on the receipt before you pack our food cause the store employees mostly stand around every shift.

I was new to Jamaican food so I listened close as to what is available. Oxtail is a standard and it was really awesome. The sides were very flavored and made for a perfect dish.
Great food in a pleasant little place.

Atmosphere: 4

Food: 5

Service: 5

I had ordered jerk chicken large dinner with rice and pea white rice and sweet corn. When I went to eat the corn taste like wood with no flavor didn't taste anything like the jerk I've ever had before in my life. Rice and corn ice cold, I felt like they rushed to throw this out the door but no one else wanted it they figured they'd give it to me cuz it's delivery and I wouldn't rate them over or something. I will never order from Mark's Jamaican bar and grill again the nastiest food I ever had.

Food: 1

Best vegetarian Jamaican food I've had in the area. I have to drive 2 hours to get here. It's absolutely worth it!!

Atmosphere: 5

Food: 5

Service: 5

I got the $7.70 lunch special. A big plate of curry chicken; cabbage , corn , rice and peas. Also a soda. The food was delicious and too much to finish. Overly pleased w the service as well. This is my new go to spot ?

Atmosphere: 5

Food: 5

Service: 5

I tried to oxtail. This is the first Jamaican spot near UCF that I’ve known of. I wish it was there when I was going to school. The oxtail was delicious. I wish they had mac & cheese as a side, but you have to buy extra.

Atmosphere: 4

Food: 5

Service: 4

I ordered beef patties, oxtail, jerk chicken, curry goat, rice and peas with cabbage.my goodness this restaurant did not disappoint. This was my daughter and boyfriend’s first time trying Jamaican food and loved it! We definitely added this restaurant to our restaurant list!

Atmosphere: 5

Food: 5

Service: 5