McDonald's

1028 Lee Rd, Orlando
(407) 647-1615

Recent Reviews

Sort by
Sierra Vennes

Usually, I have nothing but good things to say about this place. Always have a positive service experience, even at 2am. And the food is usually pretty good. However, the experience tonight (around 8:30/8:45) was different. We ordered curbside pickup and waited. The girl who came out with everything barely said a word and clearly handed off the food in a hurry and didn’t check if anything else was needed. We were missing a bottle of water so my husband went in to retrieve it. No one was paying attention to the front when he went in and the same girl had to be told she had someone waiting and then had an attitude when my husband told her we were missing the item and at first refused to give it to him without the receipt, even though she just saw us outside a few min before. We also got home to discover that every single fry was very undercooked. I worked at McDonald’s when I was younger and I know they have timers to keep this from happening so either someone is pulling too early or the equipment is a problem. Sad times…

Atmosphere: 3

Food: 2

Service: 1

Jose Trinidad

The Golden Arches have a long and distinguished history of flavor.

Atmosphere: 5

Food: 5

Service: 5

Jeanette Merryfield

It is not hard to understand no onions or pickles on hamburgers when someone requests it. It was poured all over. It went to the trash because I am allergic to onions as per the request of not having it on there to begin with.

Food: 1

Shush Tho

Not sure why this place only has 3 stars. It should have all 5⭐ I've ordered multiple times in the last 3 days. Every time the food comes out hot fresh and in less than 3 minutes. All the employees I've met are very down to earth and professional. Not sure if this place is under New Management but they are doing way better than three stars.

jose soto

Got my order wrong twice went back the first time to fix it, didn’t wanna go back the second time. They where busy and hey it’s McDonald’s everyone

Yana Ogor

Pleasant service

Service: 5

Sandra Blue

The cashier in back cash was absolutely great!! Fast with my order taking very respectful and polite!!! never had this service when I come through the drive through

Jennifer Willey

I went last night and I already placed my order from the keyais and I was going to pay for it at the counter and the manager told me that they were not taking any over the counter orders all I wanted to do was pay for my food that I ordered

Lisa Stough

This McDonalds is always gives your drinks and makes you park whether you have anyone behind you. They don't want GM's to know their real turn around times. Never fails. Takes too long to complete orders going thru their drive thrus. Have even had them forget my order completely leaving me their 20 minutes. And me having to go inside looking for my food.

Atmosphere: 1

Food: 2

Service: 1

Ojay Timot

Cashier that took my order ( light skin with fro) was great! But getting my food, the chick with the natural hair was not pleasant and when I said my fries were weak (not fresh and crisp), she did not acknowledge, but just continued to work. On 10/25/25 between 2:17-2:27am.

Atmosphere: 4

Food: 4

Service: 5

KW

Another McDonald's spot nothing special..

Atmosphere: 3

Food: 3

Service: 3

Amanda Gonzalez

The food‘s good, but the associates are rude as hell. They don’t greet you when you come in. I’ll see you standing there not even acknowledge you. If something‘s wrong, they kind of get an attitude about fixing it. Most of the time the food‘s great it’s hot. It’s fresh there. Customer service just needs a lot of help. I understand. It’s frustrating working in customer service but you have to be friendly to people, especially when they’re spending their money in your establishment.

Atmosphere: 1

Food: 5

Service: 1

Jor El

PLEASE FILL UP THE LARGE FRIES ALL THE WAY!!!

STOP FILLING UP THE LARGE FRY SIZES ONLY HALFWAY!!!

WHAT IS WRONG WITH YA’LL??

We’re getting charged all of this ridiculous money for the same food more and more each month and y’all keep giving us less and less fries in the large containers !!!

For God’s sake, have some respect and please stop doing this stop spitting in customers’ faces

Atmosphere: 1

Food: 1

Service: 1

OmY El Barbero

I ordered a iced Caramel macchiato and they gave a hot one and I said I asked for iced and they just put ice in the burning hot cup, also didn't looked anything like what it was supposed, not caramel and no whipped cream, absolute BS! I had a terrible day and this is what I get! And it tastes nothing like i should either!!

Food: 1

Service: 1

stacy Springer

Never go thu drive thu they can never have ur food ready

Atmosphere: 1

Food: 1

Service: 1

Loading...