Poor management and repeated mistakes. We ordered through DoorDash and only received half of our order. The bag was sealed, so DoorDash could not check it. When we spoke with the manager, Gustavo, he acknowledged that this was the second time this location messed up our order and even remembered the previous incident. Despite admitting the mistake, he refused to remake the missing items or allow us to pick them up, even though we already paid DoorDash fees and a tip that were not refunded. Instead, he offered a small fry or one of the cheapest sandwiches on the menu. That response shows a lack of accountability and poor customer service. This McDonald’s consistently gets orders wrong, and management does not take responsibility when it happens.
As to previous order it was a burned chicken sandwich. We returned it and requested it to be remade.
This is a constant theme here unfortunately.
The time of order was 2:36 pm The date 1/11/2026
Just for reference as to what crew and shift was working I’m posing time and date above. I want to make sure the correct crew and shift are addressed. If at all!
Atmosphere: 1
Food: 1
Service: 1
Loca
I often stop by this McDonald’s late at night after work, and unfortunately my experiences have been consistently negative due to one employee working the drive-thru during those hours. Her tone is very rude, she does not acknowledge customers or respond to “thank you,” and on multiple occasions she has closed the window before I am finished paying. The behavior feels disrespectful and makes the visit unpleasant. I hope management addresses this, as customer service is an important part of the experience.
Atmosphere: 1
Food: 4
Service: 1
Z
Good location. Eat here often for lunch. Consistently very good for what it is. I recommend this location.
Atmosphere: 3
Food: 4
Service: 4
Jeff
Messed up my order had to re-explain to them and still got it wrong
Atmosphere: 3
Food: 3
Service: 1
CecySinfonia
Takes long but it's okay
Atmosphere: 4
Food: 5
Service: 2
Atom Media
You did make another sandwich but you spat it in..
Anderson Taylor
Worse service, today I'm waiting for 40 minutes and de atent costumer say me that lost my order and more, I had get a new order for food again, so I losted $21.. This is so crazy!
Atmosphere: 1
Food: 1
Service: 1
Coreene Zapata
Horrible organization in this location, you can never find an employee for assistance and they take forever to give you your food. What’s the point of fast food when it’s not even fast.
Atmosphere: 1
Service: 1
tod orazi
Never get food correct poor service and rude.
Atmosphere: 1
Food: 1
Service: 1
marcelo miceli
It takes a long time to wait for the order to be placed and the restaurant has few staff and poor cleaning conditions on the tables!
Quick service here. They just finished rebuilding last year 2024
Shawn Gage
I was having difficulty connecting to the free WiFi network advertised online and through signage posted at the store. Upon inquiring with on-site staff about the lack of service, I was informed that it had been discontinued due to security vulnerabilities associated with their WiFi security cameras. While the rationale provided by staff is noted, it's important to highlight that effective network segmentation would typically isolate security systems from guest access points.
To maintain accurate service information and manage customer expectations, it is essential that:
The facility be removed from any directories or platforms listing it as offering free WiFi. All physical signage at the location advertising free WiFi be taken down.
Addressing this discrepancy will ensure a better customer experience.
Raquel Alvarado
It never fails when I go here either my order gets messed up or they don't give me sauces or they miss something.
Isaias Josue
Since they remodeled McDonald's, the service has been terrible. There's no space, either inside or through the drive-thru. There's always something wrong
Poor management and repeated mistakes.
We ordered through DoorDash and only received half of our order. The bag was sealed, so DoorDash could not check it. When we spoke with the manager, Gustavo, he acknowledged that this was the second time this location messed up our order and even remembered the previous incident. Despite admitting the mistake, he refused to remake the missing items or allow us to pick them up, even though we already paid DoorDash fees and a tip that were not refunded. Instead, he offered a small fry or one of the cheapest sandwiches on the menu. That response shows a lack of accountability and poor customer service. This McDonald’s consistently gets orders wrong, and management does not take responsibility when it happens.
As to previous order it was a burned chicken sandwich. We returned it and requested it to be remade.
This is a constant theme here unfortunately.
The time of order was 2:36 pm
The date 1/11/2026
Just for reference as to what crew and shift was working I’m posing time and date above. I want to make sure the correct crew and shift are addressed. If at all!
Atmosphere: 1
Food: 1
Service: 1
I often stop by this McDonald’s late at night after work, and unfortunately my experiences have been consistently negative due to one employee working the drive-thru during those hours. Her tone is very rude, she does not acknowledge customers or respond to “thank you,” and on multiple occasions she has closed the window before I am finished paying. The behavior feels disrespectful and makes the visit unpleasant. I hope management addresses this, as customer service is an important part of the experience.
Atmosphere: 1
Food: 4
Service: 1
Good location. Eat here often for lunch. Consistently very good for what it is. I recommend this location.
Atmosphere: 3
Food: 4
Service: 4
Messed up my order had to re-explain to them and still got it wrong
Atmosphere: 3
Food: 3
Service: 1
Takes long but it's okay
Atmosphere: 4
Food: 5
Service: 2
You did make another sandwich but you spat it in..
Worse service, today I'm waiting for 40 minutes and de atent costumer say me that lost my order and more, I had get a new order for food again, so I losted $21.. This is so crazy!
Atmosphere: 1
Food: 1
Service: 1
Horrible organization in this location, you can never find an employee for assistance and they take forever to give you your food. What’s the point of fast food when it’s not even fast.
Atmosphere: 1
Service: 1
Never get food correct poor service and rude.
Atmosphere: 1
Food: 1
Service: 1
It takes a long time to wait for the order to be placed and the restaurant has few staff and poor cleaning conditions on the tables!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
No changing table in the bathroom
Atmosphere: 1
Food: 4
Service: 1
Quick service here. They just finished rebuilding last year 2024
I was having difficulty connecting to the free WiFi network advertised online and through signage posted at the store. Upon inquiring with on-site staff about the lack of service, I was informed that it had been discontinued due to security vulnerabilities associated with their WiFi security cameras. While the rationale provided by staff is noted, it's important to highlight that effective network segmentation would typically isolate security systems from guest access points.
To maintain accurate service information and manage customer expectations, it is essential that:
The facility be removed from any directories or platforms listing it as offering free WiFi.
All physical signage at the location advertising free WiFi be taken down.
Addressing this discrepancy will ensure a better customer experience.
It never fails when I go here either my order gets messed up or they don't give me sauces or they miss something.
Since they remodeled McDonald's, the service has been terrible. There's no space, either inside or through the drive-thru. There's always something wrong
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