I’ve never been to a worse resteraunt; been going to McDonald’s every wenesday for 20 years; my dad did it with me as a kid. This store officially ruined McDonald’s for me.
First McDonalds with waiting time 20+ minutes for breakfast
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Pancake
Justin Lozano
Thank you for the great service My waiter named hazel did a good job
Juan Gil
The smell is very bad and the food takes a long time and is cold
Atmosphere: 1
Food: 2
Service: 1
Richard Recheizer
Place was gross
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Hamburger, Sandwich, Big Mac, Mcchicken
Jerome Lefebres
I've been waiting for my food in the cubsite for 20 minutes, and apparently it happens every time since it's happened to me twice, unlike other McDonald's.
We experienced the worst service we have ever received from management and we were denied our food! My family and I visited the McDonald's location 8475 S Orange Blossom Trl, Orlando, FL 32809. We ordered 4 Mcdouble meal deals and 3 McChicken meal deals for our starving children after a long Universal studios day. We were told to pull into a pick up spot and patiently stayed in the spot waiting for our food for about 15 minutes until my husband finally went in the store to see what was taking so long. He came back with the drinks and had to wait another 10 minutes for the food. He brought the food to the car and I passed out the children's sandwich. We found we were missing 2 Mcdoubles. My husband went back in to let them know what we were missing. The MANAGER SERENITY (short very young woman with black hair and facial piercings) told my husband to bring ALL the food back in because she didn't believe my husband that we were missing sandwiches. However I already handed the starving kids their sandwiches while waiting in the car so they were already half eaten. She REFUSED to give us the two missing burgers! How would bringing my children from the car with their half eaten sandwiches prove that two of the kids were missing theirs?? That doesn't make sense! I begged her to give us the cheeseburgers for the two kids sitting in the car with no food and she said no and said she would refund our money instead. This MANAGER ,Serenity, denied my children their food ! She said she refuses to give me the burgers but will refund me. She refunded 6.69 dollars and my 2 kids had to leave without dinner. It would have costed less for the restaurant to just give us the 2 burgers then refund a full 6.69. we were treated like garbage and had to find another means of food for my very hungry crying children. Serenity is NOT management material with a horrible attitude!
James Triche
The food is not like it was
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Mcchicken
Lenka Stachura
Horrible service. After waiting in drive through line for 10 minutes, I decided to order inside. Line there - not moving as well. Shortly said: 40 minutes later I lady with my happy meal missing. Great … not
Atmosphere: 1
Food: 4
Service: 1
Jianyang Geng
Waited 20 minutes for an order. It was 8pm so not busy at all. The people here are just incompetent and clueless.
Terrible service
Atmosphere: 2
Food: 3
Service: 1
Very slow service at the drive through
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: French Fries
Good service!
Atmosphere: 5
Food: 5
Service: 5
I’ve never been to a worse resteraunt; been going to McDonald’s every wenesday for 20 years; my dad did it with me as a kid. This store officially ruined McDonald’s for me.
I honestly don’t know if I’ll ever go back
Worst staff, rude; cold food; wrong orders; pathetic
Clean location. New design. Fireplace as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Mcdouble
First McDonalds with waiting time 20+ minutes for breakfast
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Pancake
Thank you for the great service
My waiter named hazel did a good job
The smell is very bad and the food takes a long time and is cold
Atmosphere: 1
Food: 2
Service: 1
Place was gross
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Hamburger, Sandwich, Big Mac, Mcchicken
I've been waiting for my food in the cubsite for 20 minutes, and apparently it happens every time since it's happened to me twice, unlike other McDonald's.
Service: 1
Restaurantji Recommends
Not the friendliest place but same good fries
Atmosphere: 4
Food: 4
Service: 3
We experienced the worst service we have ever received from management and we were denied our food! My family and I visited the McDonald's location 8475 S Orange Blossom Trl, Orlando, FL 32809. We ordered 4 Mcdouble meal deals and 3 McChicken meal deals for our starving children after a long Universal studios day. We were told to pull into a pick up spot and patiently stayed in the spot waiting for our food for about 15 minutes until my husband finally went in the store to see what was taking so long. He came back with the drinks and had to wait another 10 minutes for the food. He brought the food to the car and I passed out the children's sandwich. We found we were missing 2 Mcdoubles. My husband went back in to let them know what we were missing. The MANAGER SERENITY (short very young woman with black hair and facial piercings) told my husband to bring ALL the food back in because she didn't believe my husband that we were missing sandwiches. However I already handed the starving kids their sandwiches while waiting in the car so they were already half eaten. She REFUSED to give us the two missing burgers! How would bringing my children from the car with their half eaten sandwiches prove that two of the kids were missing theirs?? That doesn't make sense! I begged her to give us the cheeseburgers for the two kids sitting in the car with no food and she said no and said she would refund our money instead. This MANAGER ,Serenity, denied my children their food ! She said she refuses to give me the burgers but will refund me. She refunded 6.69 dollars and my 2 kids had to leave without dinner. It would have costed less for the restaurant to just give us the 2 burgers then refund a full 6.69. we were treated like garbage and had to find another means of food for my very hungry crying children. Serenity is NOT management material with a horrible attitude!
The food is not like it was
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Mcchicken
Horrible service. After waiting in drive through line for 10 minutes, I decided to order inside. Line there - not moving as well. Shortly said: 40 minutes later I lady with my happy meal missing. Great … not
Atmosphere: 1
Food: 4
Service: 1
Waited 20 minutes for an order. It was 8pm so not busy at all. The people here are just incompetent and clueless.
Atmosphere: 1
Food: 1
Service: 1
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