McDonald's
12300 Lake Underhill Rd, Orlando
(407) 382-4490
Recent Reviews
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They almost every day doesn’t have ice cream
They don't fulfill uber orders for breakfast between 0400-0500. There's always a run around and multiple drivers before they cancel the order. Pretty ridiculous.
Service: 1
8:20 am today 1/15/26 they had NO orange juice. It's a breakfast drink how can you run out of orange juice. someone not know how to order?
Food came pretty quickly and was good enough so all round good experience.
Atmosphere: 4
Food: 4
Service: 4
Employees were mumbling over the drive through speaker and didn’t seem to know what order went with what vehicle. Once I got my order, it was not made with the correct specifications I added over the app (no pickles or onions)
Food: 1
Service: 1
Sign said McRib was back. I took my disabled son in, who loves McRibs, and they were out. This was the second week they were out without updating the sign.
Atmosphere: 3
Food: 3
Service: 3
Always a good experience when entering the Store for a quick meal .
Atmosphere: 4
Food: 4
Service: 4
This one sucks
Food: 3
Service: 1
This store used to be great but has been declining in food quality drastically - every time the food is not fresh even after we ask for fresh fries. The drive thru is taking forever it seems like they are understaffed attending to only one car line at a time!
Food: 1
I dont kno who the owner of this location but they suck everything about it sucks very rude manager they tell u daily they dont have sprit someone needs to go amd check the store or I will call the health department and the news
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They find a new way to disappoint every time. I go back out of convenience after gaslighting myself into thinking “maybe they won’t mess it up this time.” Alas. This time my ICED coffee was warm, no sugar, and had coffee grounds sunk at the bottom. I think I’ve finally learned my lesson and I WILL spread the word.
Food: 1
I just went thru drive thru for a PURCHASE of two McGriddles along with a big breakfast.So not it.Food cold and they didn’t give me but 1 McGriddles.To far home to go back plus I should have checked the bag.But their employees should’ve checked it before they brought it out to me.This McDonalds is never getting my money again.
Atmosphere: 1
Terrible experience. Ac not working. All soaps are out. I bathroom is not working. Most dine in tables dirty. You gotta be kidding me
Atmosphere: 1
Food: 1
Service: 1
I don't like assuming the worst so I gave this McDonald's 3 chances... and got let down each time. Just go to the one on East Colonial.
The service at this one is always miserable no matter the time of day, long waits, they forget to add food you paid for, and today I paid for a quarter pounder ($7 burger btw) and they gave me a stale burger clearly left out for hours. Credit where it's due, the emotionless cashier did at least give me a remake.
The McDonald's at 10401 has way nicer staff, is way faster even during busy hours, and never screws up my order. Don't go to this one.
Atmosphere: 1
Food: 1
Service: 1
Went up to the drive and said hello three times and waited several minutes. No one answered, but when I went inside, the employee was like, “you placed ur mobile order for drive thru. We can’t make it.”
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