McDonald's

3713 McCoy Rd, Orlando
(407) 859-0431

Recent Reviews

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John Koutsoyannis

Good food and service, clean restaurant. But they're always playing Christian music and it's grating at times. Just put on the damn pop radio or something! It's a McD, not a church!

Atmosphere: 3

Food: 5

Service: 5

Smh Photography96

By far the worst experience I’ve ever experienced. My family and I flew into town and arrived at 1am to grab some food before checking into our hotel. We had a long day traveling from coast to coast. Our order took over 10 minutes to get and was still cold and fries were stale. The employees did not care at all and were very rude. For as long as it took you would think our food would have been fresh

Atmosphere: 1

Food: 1

Service: 1

Khaleed

Just to get a 2 ranch wrap mean took more than 20 minutes to get the order, terrible experience will never be back again.

K Faber

Got in late to Orlando International Airport on a flight from Milwaukee and wanted something to eat before we got on the turnpike. Went to McDonald's, used our app. Disappointed that our fries were old tasting.

Atmosphere: 4

Food: 3

Service: 4

Liam O'Connor

I don't normally leave reviews, but I just wanted to say that the lady who makes the coffees here in the morning during the week of doing an excellent job!! She always gets it perfect, every time. As someone who goes to many different locations I cant stress enough how much I appreciate it:)

Allen Mosby

I went into the McDonald's on McCoy Road Saturday, November 29th at 4:00pm. I had trouble using the kiosk and when I tried to get assistance, I was told by one employee she did not speak English. I got the attention of another employee and she ignored me and did not help, so I left ion disgust, and will never come to this McDonalds again.

Atmosphere: 1

Service: 1

Lorrie Mattor

After reading 20-30 negative reviews, we decided to check it out ourselves. We were very pleased to find the restaurant very clean (we even checked the bathrooms and they were clean as well). The interior was tastefully decorated for Christmas. Upon entering, we saw that people were entering their orders at the terminals, and we chose not to do that and Aiyaliz took our order with a very nice smile and she was very courteous. The food was delivered to our table promptly and tasted great. We will be having our breakfast there tomorrow as well!

Atmosphere: 5

Food: 5

Service: 5

Lucy Rosado

Drive thru was so long, they gave me the wrong order, turns out one of the employees threw away my receipt. They asked me if I had the receipt I told them the lady didn't give me one and they rolled their eyes and shut the window. The manager then came to the window to apologize and told me they had accidently thrown my receipt out. How that's my fault is beyond me.

The food quality was not great. My soda which I assume was made ahead of time was watery because the wait time. The food was cold and that surprised me because they were so busy, you'd think we'd have hot food after waiting so long. Very disappointed.

Atmosphere: 2

Food: 2

Service: 2

steve stout

Every time I come through the drive through they leave something off my order I ordered 10 pc chicken nugget , bubble cheese burger and a large FF it was 15.00 didn't get my FF'S this place sucks always leave something off my order im out 4.00 for my FF'S

Atmosphere: 2

Service: 1

William Q

I've lived near this mcdonalds for abaute 5 years and I've never been as surprised to have the good service they are giving to the point that it reminded me when I was a kid. Nostalgia in the best way ....great service great staff...I might. Make Mc Donald's a regular lunch if they keep going like this .....let's see... but great experience overall.

Atmosphere: 5

Food: 5

Service: 5

Mary Vaughan

Stopped at this one near the airport for my morning coffee, very fast service. Everyone seemed to be working and cleaning.

Atmosphere: 3

Food: 4

Service: 5

Brio Rodz

Spent 15 in line when ordering the items just to be told in the second window, the don’t sell them. Which is a lie.

Atmosphere: 1

Food: 1

Service: 1

Josh Asseater

This has to be the absolute worst McDonald’s I’ve ever been to. I’ve been sitting here wasting over an HOUR of my time, stuck in the drive-thru after ordering at the speaker. Nothing moved, no communication, nothing. Finally I got so fed up I went inside, only to be told the drive-thru is “frozen” — and the way the employee said it, like “oh I’m sure it is,” made it sound like this is normal for them. That’s insane. So apparently they just abandon the drive-thru whenever they feel like it and let customers sit there clueless.

Then, when I go inside to get my food, I literally watch them just now dropping frozen fries for my order. After an HOUR of waiting, they hadn’t even started on it! And the first person I talked to didn’t even bother to help me — I had to wait behind other people placing their orders just to explain the situation. Unreal. Then they have the nerve to ask me to switch my pickup from the drive-thru to counter. NO. I’m already beyond annoyed and you want me to change my order to make your life easier after I’ve wasted an hour of mine? Absolutely not.

At this point I don’t even know why I didn’t just drive off and call corporate for a refund, except I know exactly why — McDonald’s doesn’t care about their customers. If I left, they’d either make me come back to this disaster of a location for a refund, or force me to fight with my credit card company just to get my money back. This place is a joke. Completely unprofessional, slow, rude, and zero effort to fix a situation they caused.

Avoid this location at all costs. I wouldn’t send my worst enemy here.

Noemi

The drive thru lady who was serving my food was so nice! So early in the morning!.. I was there 3:11 am.

Atmosphere: 5

Food: 5

Service: 5

Takiteze

4 hot fries on top of a large container of cold ones. Not what I was looking for.

Food: 3

Service: 3

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