McDonald's
7409 E Colonial Dr, Orlando
(407) 281-6606
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I went there Saturday morning with my son in the car, I ordered at the window. I had to repeat my order. Probably five times, and they still couldn’t get it correct. She asked me if it appeared correctly on the screen. I told her no she told me to go ahead and still pull forward to the first window. I did. I told her at the first window that my order was still missing an item, she still had me paying go to the second window at the second window. The person did not speak English. I did my best to communicate with them and tell them that my order was still missing an item. I wanted to purchase a happy meal toy. As you guys do not have happy meals for breakfast, I ordered my son a sausage burrito, and myself. A bacon, egg and cheese. Bagel meal with a small iced coffee, I requested five times for the meal to have no breakfast sauce, when I got to the second window and requested it again to purchase the toy. They told me that they don’t have any toys in the entire store. I got home and realized that my breakfast sandwich did indeed have sauce after I requested five times for it to be without breakfast sauce, and the bagel was burnt, not dark, but Black, I have photos, I called the store. Nobody answered. I called the store again. I was hung up on. I called the corporate number. Customer service told me the team leader would call me back promptly. Nobody ever called me back. I called customer service again to no avail. I called the store again. I was put on the phone with a girl named Akaysha, I’m not sure if I’m spelling that correctly because she told me she couldn’t spell her own name. So these only kind of employees that they’re hiring that are either not bright enough to spell their own names or complacement with being that rude to a customer. who’s already had an issue. I was put on “hold“ after explaining to her what had happened, but she also didn’t know how to operate the telephone. So I overheard her entire conversation where she made fun of me and complained to another person at the store. Who apparently wasn’t the manager, because I guess all of their team leaders and managers happen to be off. This was the information I was given. They went back-and-forth about how there was nothing that they could do. And then I’ll have to wait now three more days from the incident to actually speak with the manager and possibly get my order remade. I deserve to have my entire order. Remade and I deserve a toy at no charge. Because of the ridiculous way that I’ve been treated, this is the closest McDonald’s to me, and I will probably never go again, except to get my order, remade, and to get the toy. The managers name is Joseph, and these are the employees that he has and told me I would have to wait to speak to him on Tuesday morning at eight A.M.
Very nice staff and fast service on drive thru
Fast and efficient with a great staff
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Big Mac
A employee named Arler was very very rude to take my order in the drive thru. It was so unprofessional presión me to take the order fast. The funny thing it's that he never show me his face at the moment to pay. Very bad experience
Atmosphere: 1
Food: 1
Service: 1
I'm not a fast food eater, but at this McDonald's the food was really delicious and felt fresh.
Atmosphere: 5
Food: 5
Service: 5
Them burgers... They ain't right. 🫢
Parking: They got it
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: French Fries, Hash Browns
I stop by every morning, great staff, and fast service.
Atmosphere: 5
Food: 5
Service: 5
It never fails the order always gets messed up
Dietary restrictions: If you're going to McDonald's you're not there for a diet
Atmosphere: 1
Food: 3
Service: 2
Perfect for a quick bite
Atmosphere: 5
Food: 5
Service: 5
Store say they open the walk in at 5 am and at around 6 am. They are still not open, I'm on a pedal bike, I can't go thru the drive thru as the mechanisms do not work.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Food was good
Food is horrible here. They usually get the order wrong, don't give you sauces, ask plain you get whatever or don't get something. But lately, they are burning the paties then put a lot of chesse to cover if you eat it will give you heartburn. There was not even a line, and they rushed to give me something I couldn't eat. Update went the burger was a combination of parts was nasty didn not even ate.The fries cold just save your money avoid getting sick with LISTERIA.
Atmosphere: 1
Food: 1
Service: 1
They forgot the bottom bun on my double quarter pounder with cheese after waiting 25 minutes for my curbside order that I had to go in and get.
Atmosphere: 2
Food: 3
Service: 1
Took 20 minutes for a drive thru
Atmosphere: 1
Food: 2
Service: 1
Crazy...McD's has lost its touch...until they bring the double checked bag and quality back they once had...will never eat at McDonald's again 🙌 such a repetition job, nothing changes, but can't get a order right 🤯
Atmosphere: 1
Food: 1
Service: 1
Loading...