McDonald's

7409 E Colonial Dr, Orlando
(407) 281-6606

Recent Reviews

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Nandy Musik

All tables, floor and bathroom dirty, nasty sticky, no one cleaning, no service at the front registers only at the touchscreen machine and waiting 20 minutes for a( fast food ) and is not even people waiting in line or buy more!! Also if your going to bring the food to the table please the least you can do is bring the drinks with it already or give the cups before bringing the food!! Add extra sauce or dipping sauce to the menu dont care if they charge more is waist of time asking after the food is served and stading up to pay 50 cents for a BBQ!!! Horrible restaurant or (SLOW FOOD)

Atmosphere: 1

Food: 1

Service: 1

iisha clements

I went through the drive thru and received old mushy fries. I went back around and asked for fresh ones and they simply dropped them back into the grease. Yuck. Maybe go inside, so you can see your food. Smh .

Atmosphere: 3

Food: 1

Service: 1

Shantel

I just left there a few minutes ago and I’m pissed. They are literally standing around laughing and yapping their lives away and not attending to customers. I stood in the pick up line along with 2 other customers for about 10 minutes and nobody came. They just stood around talking and joking their lives away. If it weren’t for the young man yelling “hello” nobody would have ever come. Please get it together. This is not ok!

Service: 2

Victor L Rivera

I went with my son to get him fries n I got a drink it was a manager who attended us she was rude and felt as I’m being rushed to pay I hear her name while someone called it was Patricia I can see other employees weren’t as comfortable as she was yelling to the employees to go and do other things Idk her vibes mad either feel uncomfortable

Atmosphere: 2

Food: 5

Service: 1

Matt L

The employees were so lazy they literally refused us service after sitting in the drive thru for several minutes with no response.

Atmosphere: 1

Food: 1

Service: 1

Iylah A

Patricia was absolutely horrible. Started talking crap in Spanish like I couldn't understand her. 0/5 rating if I could. It was her and another Spanish lady. rude and flat out disrespectful.

Sergey Trubin

bad, very bad. dirty, workers like sleepy flies. Only one employee worked decently, unfortunately she didn't have a badge.

Service: 1

Donald Stamp

The customer service is so bad I wish I was a secret shopper.

Atmosphere: 1

Food: 2

Service: 1

Beth Hershkowitz

I went there Saturday morning with my son in the car, I ordered at the window. I had to repeat my order. Probably five times, and they still couldn’t get it correct. She asked me if it appeared correctly on the screen. I told her no she told me to go ahead and still pull forward to the first window. I did. I told her at the first window that my order was still missing an item, she still had me paying go to the second window at the second window. The person did not speak English. I did my best to communicate with them and tell them that my order was still missing an item. I wanted to purchase a happy meal toy. As you guys do not have happy meals for breakfast, I ordered my son a sausage burrito, and myself. A bacon, egg and cheese. Bagel meal with a small iced coffee, I requested five times for the meal to have no breakfast sauce, when I got to the second window and requested it again to purchase the toy. They told me that they don’t have any toys in the entire store. I got home and realized that my breakfast sandwich did indeed have sauce after I requested five times for it to be without breakfast sauce, and the bagel was burnt, not dark, but Black, I have photos, I called the store. Nobody answered. I called the store again. I was hung up on. I called the corporate number. Customer service told me the team leader would call me back promptly. Nobody ever called me back. I called customer service again to no avail. I called the store again. I was put on the phone with a girl named Akaysha, I’m not sure if I’m spelling that correctly because she told me she couldn’t spell her own name. So these only kind of employees that they’re hiring that are either not bright enough to spell their own names or complacement with being that rude to a customer. who’s already had an issue. I was put on “hold“ after explaining to her what had happened, but she also didn’t know how to operate the telephone. So I overheard her entire conversation where she made fun of me and complained to another person at the store. Who apparently wasn’t the manager, because I guess all of their team leaders and managers happen to be off. This was the information I was given. They went back-and-forth about how there was nothing that they could do. And then I’ll have to wait now three more days from the incident to actually speak with the manager and possibly get my order remade. I deserve to have my entire order. Remade and I deserve a toy at no charge. Because of the ridiculous way that I’ve been treated, this is the closest McDonald’s to me, and I will probably never go again, except to get my order, remade, and to get the toy. The managers name is Joseph, and these are the employees that he has and told me I would have to wait to speak to him on Tuesday morning at eight A.M.

Erica Garcia

Very nice staff and fast service on drive thru

Michael Gool

Fast and efficient with a great staff

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Big Mac

Jeremias Pivaral

A employee named Arler was very very rude to take my order in the drive thru. It was so unprofessional presión me to take the order fast. The funny thing it's that he never show me his face at the moment to pay. Very bad experience

Atmosphere: 1

Food: 1

Service: 1

Dalila Pena

I'm not a fast food eater, but at this McDonald's the food was really delicious and felt fresh.

Atmosphere: 5

Food: 5

Service: 5

Daniel Mitchell

Them burgers... They ain't right. 🫢

Parking: They got it

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: French Fries, Hash Browns

John S. Sr.

I stop by every morning, great staff, and fast service.

Atmosphere: 5

Food: 5

Service: 5

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