McDonald's
2503 John Young Pkwy, Orlando
(407) 299-4291
Recent Reviews
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Over the past 5 or so years, this location has consistently disappointed me with both service and food quality. I frequently wait to be acknowledged at the drive thru (and have driven off twice while waiting to be helped--to another McDonalds), have not had a special order done correctly at this location since 2019, and am frequently dismayed at the quality of the food in general.
This is an aggregate review across about 40-50 trips over the past half decade to this location. Cannot recommend, sorry.
Atmosphere: 2
Food: 2
Service: 2
Just waited 40 minutes in the drive through for these people to mess up my order. Don't feel like taking 20+ more minutes driving back and waiting on them, or to call McDonald's useless customer support. Almost every location is horribly run nowadays but this one takes the cake. Genuinely why pay so much for fast food when it's not fast and they forget your food?
Atmosphere: 1
Food: 1
Service: 1
Walk in, used automated order machine. Friendly staff, and asked if I needed help.
Food prepared exactly as ordered.
Upgraded review to 5 stars.
Now service is different much better during daytime versus night time staff, that's my personal review.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries
Great speed and service
Atmosphere: 5
Food: 5
Service: 5
Must not have any salt in the building. 3 visits within 2 weeks and not a single atom of salt on my frys. Come on yall. Drive threw is always fast and some of the nicest lady's. Just need salt
9-9-25 still no salt on the frys smh
9-29-25 again no dam salt on my frys.
Food: 1
Service: 3
For a fast food restaurant sometimes the wait times are too long.
Atmosphere: 5
Food: 5
Service: 3
Omg I am in love with this McDonald's especially the manger jonnie I love his personality and how he was so bubbly
Atmosphere: 5
Food: 5
Service: 5
Very rude manager! Placed a curbside order. Arrived 20 minutes later. McDs App told us our food was being brought out. 15 minutes later we go inside and the manager rudely says she had to send the minors on break...and walked away. No idea if she was grabbing the order or what.... she started bagging another order for drive thru. I guess the minors run the show.... and do all the work?!? Why not just hand me my order? I went inside bc the app marked the order as filled but they never brought the $40 order 10 feet from their door to our vehicle. Nor could they communicate we needed to come in and pick it up. Shake was melted. Food was cold. No apology, no give a damn what so ever. Too many other options to ever go back. Figure out a schedule, that allows for breaks and for the business to keep functioning....
Atmosphere: 1
Food: 1
Service: 1
I placed a very simple order and even repeated it back to the person at the speaker, but by the time I got to the front to pay, it was completely messed up. It’s frustrating because this happens too often, and it makes me feel like McDonald’s should consider switching to AI orders like Wendy’s to avoid these mistakes. Also, when customers ask for bacon, we mean regular bacon, not Canadian bacon — I get asked this every time, and it’s unnecessary.
Atmosphere: 1
Food: 1
Service: 1
While parking at this McDonald's can be hit-or-miss, the restaurant excels in maintaining cleanliness throughout its facilities, including the bathrooms, dining area, customer service area, and parking lot, even during busy periods.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
A little slow sometimes but awesome service
Atmosphere: 4
Food: 4
Service: 3
Update: Wednesday, 8/27/'25, 12:45 pm. I just went here.
Again today. He didn't order in the app for the mobile order. Curbside pick up they did the order correctly. I got it within 1 minute. Which is pretty fast but I gotta say why is a medium drink at McDonald's $2.19 when not even 2 years ago, it was a dollar. I mean, seriously?? That's over a 119% increase in 2 years!! Really? What kind of greed are these places having here? This is why I don't normally buy drinks at fast food restaurants. By the way, Wendy's is worse. They Are ovet $3 for a large drink. that's crazy!!. Saturday August 16th 2025, I visited this McDonald's drive thru to get some food for my drive home. The app. order thst i did was correct and the food was hot. The only criticism I have is that when they put the food in the bag, someone just dumped a container of fries on its side in the bag and it all fell out of the container into the bag. So maybe they can just pick a little more care on how they place the items in the bag that would be greatly appreciated. I worked at a McDonald's back in 1981, over 44 years ago, I know how it can be a little hecktic, but at that time of night, it was approximately midnight, and the fact that their was nobody else in the drive thru, and the lobby wasn't open, so there is no reason for that kind of sloppyness.
Atmosphere: 5
Food: 5
Service: 5
Fast food decision
Atmosphere: 5
Food: 5
Service: 5
Horrible!! They hire lazy people and management could care less about how they or staff is or does. McDonald's is slipping and failing an this location is why a prime example
Atmosphere: 1
Food: 1
Service: 1
I got the mcdonalds meal in order to get the cool card. However, they forgot that part. Why else would I order the meal? Its not like its cheaper.
Atmosphere: 2
Food: 3
Service: 2
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