Ate here the first day of our Florida trip. My girlfriend and I both had burgers and got food poisoning for the entire trip. Please dont risk getting sick and eating here.
Atmosphere: 1
Food: 1
Service: 1
Hunter Smith
The order pickup system is chaos and archaic…
Atmosphere: 2
Food: 2
Service: 1
Evan Carter
My wife put in a mobile order, I walk in with the order number and the name it's under, they still won't give it to me. Then they say they need to see order details. I then send my wife in, and she just gives her name and they hand her the order no questions asked.
I don't understand why I had an issue. This happened between 2:00 and 2:30 01/14/2026
Atmosphere: 5
Food: 5
Service: 1
Rene C
This is my top pick for restaurants at Universal Studios; I'm a fan of everything they offer, and the service is surprisingly efficient, even with the usual crowds. The ambience is great, it has good vibes and is one good choice for a quick meal during your visit to Universal.
Atmosphere: 5
Food: 5
Service: 4
Josh Olson
Good food, about a 10 min wait to get in, but it's universal during the holidays so totally understandable.
Atmosphere: 4
Food: 5
Service: 5
T A
A good place to grab a bite while visiting Universal Studios Park. The interior is 1960s‑style. Note that drinks are not refillable, even though you pour them yourself from the machine. If there's an outdoor show, the person sitting by the window can watch it, but only from the back.
Atmosphere: 4
Food: 4
Service: 4
R. M.
Quick, good food if you like diners, food like burgers and fries
Atmosphere: 5
Food: 4
Service: 5
Nada Osborn
Food reminds me of a Johnny Rockets .Our food wasn't hot ,we were so tired and cold we didn't care . Tried to watch the Parade but people stood right in front of our window so we could not see.
Atmosphere: 3
Food: 2
Service: 3
Samir Muranjan
The food is average but good for the massive amusement park.
The food is gross. Can tell it was previously in the freezer. Very gross. No refills on any drinks in the parks.
Atmosphere: 5
Food: 1
Service: 5
M. V.
Mel's chilli fries are the best! If you like fries cover with a great amount of cheese and such a amazing chilli this is definitely something you should try on your next trip to Universal studios. Don't leave until you get to try their shakes too best ones in the whole park for sure!!
Atmosphere: 5
Food: 5
Service: 5
Stephaní Aribos
food genuinely tasted like nothing like literally no flavor. you could’ve told me my chili cheese fries were ice cream. i’ve never tasted something so flavorless and bland. imagine the taste of water when u look at the menu and you’ll get a sneak peak
Atmosphere: 5
Food: 1
Service: 4
Uploader01
This place is chaos. People place their order through the universal app. The app gives updates up to when the food is ready. The app prompts that the food is ready so we go up to the front to pick it up, and there are 50 people (not exaggerating) waiting for their food. Everyone's app says the food is ready, but the staff haven't even started on most their burgers.
The server calls out names quietly to the point where people dont know if their food is really ready or not. Whoever manages this place needs to pass it on to someone that's actually run a restaurant before. 1 hr 20 min wait for a mediocre burger.
Atmosphere: 3
Food: 3
Service: 1
Wally Wood
Absolutely shitty food. No way to sugar coat it lol. Burgers we like bricks. Had to remove the bacon out to even eat them. Not worth $124 for us 6
Ate here the first day of our Florida trip. My girlfriend and I both had burgers and got food poisoning for the entire trip. Please dont risk getting sick and eating here.
Atmosphere: 1
Food: 1
Service: 1
The order pickup system is chaos and archaic…
Atmosphere: 2
Food: 2
Service: 1
My wife put in a mobile order, I walk in with the order number and the name it's under, they still won't give it to me. Then they say they need to see order details. I then send my wife in, and she just gives her name and they hand her the order no questions asked.
I don't understand why I had an issue. This happened between 2:00 and 2:30 01/14/2026
Atmosphere: 5
Food: 5
Service: 1
This is my top pick for restaurants at Universal Studios; I'm a fan of everything they offer, and the service is surprisingly efficient, even with the usual crowds. The ambience is great, it has good vibes and is one good choice for a quick meal during your visit to Universal.
Atmosphere: 5
Food: 5
Service: 4
Good food, about a 10 min wait to get in, but it's universal during the holidays so totally understandable.
Atmosphere: 4
Food: 5
Service: 5
A good place to grab a bite while visiting Universal Studios Park. The interior is 1960s‑style. Note that drinks are not refillable, even though you pour them yourself from the machine. If there's an outdoor show, the person sitting by the window can watch it, but only from the back.
Atmosphere: 4
Food: 4
Service: 4
Quick, good food if you like diners, food like burgers and fries
Atmosphere: 5
Food: 4
Service: 5
Food reminds me of a Johnny Rockets .Our food wasn't hot ,we were so tired and cold we didn't care . Tried to watch the Parade but people stood right in front of our window so we could not see.
Atmosphere: 3
Food: 2
Service: 3
The food is average but good for the massive amusement park.
Atmosphere: 4
Food: 3
Service: 3
missed order, overpriced, awful service
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
The food is gross. Can tell it was previously in the freezer. Very gross. No refills on any drinks in the parks.
Atmosphere: 5
Food: 1
Service: 5
Mel's chilli fries are the best! If you like fries cover with a great amount of cheese and such a amazing chilli this is definitely something you should try on your next trip to Universal studios. Don't leave until you get to try their shakes too best ones in the whole park for sure!!
Atmosphere: 5
Food: 5
Service: 5
food genuinely tasted like nothing like literally no flavor. you could’ve told me my chili cheese fries were ice cream. i’ve never tasted something so flavorless and bland. imagine the taste of water when u look at the menu and you’ll get a sneak peak
Atmosphere: 5
Food: 1
Service: 4
This place is chaos. People place their order through the universal app. The app gives updates up to when the food is ready. The app prompts that the food is ready so we go up to the front to pick it up, and there are 50 people (not exaggerating) waiting for their food. Everyone's app says the food is ready, but the staff haven't even started on most their burgers.
The server calls out names quietly to the point where people dont know if their food is really ready or not. Whoever manages this place needs to pass it on to someone that's actually run a restaurant before. 1 hr 20 min wait for a mediocre burger.
Atmosphere: 3
Food: 3
Service: 1
Absolutely shitty food. No way to sugar coat it lol. Burgers we like bricks. Had to remove the bacon out to even eat them. Not worth $124 for us 6
Atmosphere: 3
Food: 1
Service: 3
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