Moe's Southwest Grill
6817 Eagle Watch Dr, Orlando
(407) 601-7434
Recent Reviews
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Alexis she was very kind and made us amazing food👍🏼👍🏼
I went there for the first time a week ago, snd its just like Chipotle, similar menu, but i believe that they do have more options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Love it
I usually eat from this place and have a good experience but today was not good. I got old food my rice was not edible. Will not be coming back!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bowl
Jimmy is awesome!! Great service!!
Service: 5
Recommended dishes: Quesadilla
Great service from
Atmosphere: 5
Food: 5
Service: 5
Jimmie R., was great fast and friendly. Very professional. I will be back, again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Bowl
Great experience!
Atmosphere: 5
Food: 5
Service: 5
Delicious food and Nick provided excellent service!
Atmosphere: 5
Food: 5
Service: 5
Nick was super professional and made it quick and easy
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Staff is amazing!! Felt like life long friends the second I walked in. And THEN!, the made me the most amazing burrito. Best experience ever!! ❤️
Atmosphere: 5
Food: 5
Service: 5
Bad service. The employee was sitting at the customer table and when I arrived to do my pick n up she hadn't prepared my order. 01/22/2025 11am. Check camera!!!
Service: 1
The food and staff at this restaurant is impressive Couldn't get over how the staff was so kind and observant to our needs. Jimmy was the manager that came out to see how our service was. Very nice young man. Happy to leave a review
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Quesadilla, Nachos
My husband and I visited A long while ago and we weren’t impressed, but whoever’s taking over this restaurant has made waves and made changes. The staff was friendly and knowledgeable. The atmosphere was very enjoyable and the food was so delicious fresh and hot. We were very hungry and decided to give it a second chance and we are very glad we did
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Three Amigos, Salad, Quesadilla
This location has gone down hill and there’s no sign of it improving. Not only are they always out of beans or other options early in the day telling customers there’s no more for the remaining hours to be made, but they are extremely rude. One girl has an attitude and looks like she hates her job. Then quit and give it to someone that really wants to work. Manager Jimmy is twice as rude. He was very rude to my wife who was trying to redeem a reward and instead of being helpful and at his discretion to resolve it, he sent her out and throws the food in the garbage. Very unprofessional for a manager. Has no clue about customer service etiquette nor customer retention. Would rather throw his food cost in the garbage and upset a customer with his attitude and lack of proper communication. It wouldve been beneficial to just give the food and retain the customer vs throw it in the trash and lose the customer. I will be contacting corporate about this locations failure to manager properly and lack of food options for customers. There’s no reason by noon midday they run out of beans or chicken and there’s none left to make until the time of closing. Absolutely horrible service and management! Manager Jimmy also advised this rewards issue has been for awhile and so when as a manager are you looking to resolve this? Seems this is a known issue and didn’t just occur as he told this to my wife. The bathrooms are gross and have mold around the toilet as well. What happened to this location!? This was never in such shape and is getting worse. There needs to be new management otherwise I don’t see this location lasting much longer. If I could give zero stars I would. And Jimmy needs to take some management courses to fix his attitude. This is not how you gain and keep customers.
Atmosphere: 1
Food: 1
Service: 1
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