This was my first time eating at this Panera from Pennsylvania as someone who lives in Florida for the winter.
A few weeks ago, my grandma and I decided to go to Panera for lunch together. This Panera is in a very convenient location for us and the food was very good. You get a nice portion and the food is fresh and hot (if you order hot food) when it's served to you. The staff was also very nice and helpful. I forgot my glasses on the day that we went in so the male manager who waited on us was very nice and helped me to understand the menu better. This is one of the best Panera's that we've been to and we will be returning again in the future.
Atmosphere: 5
Food: 5
Service: 5
Kevin Joyce
My wife and I have been to many Panera in many states. This location has consistently good iced coffee. It is strong but smooth. The Celebration and Davenport locations can't hold a candle to this place. Celebration's is ok and Davenport's is lighter than tea.
Keep up the good work. There are not many Panera locations that can compete with you.
Atmosphere: 3
Food: 4
Service: 4
Noble Steed
Slowest Panera I’ve ever been to. 45 minutes for a mobile order Mac n cheese is insane
Service: 1
neil torres
The ACTUAL manager was slamming things around and throwing a fit!! Looks like all the staff were very friendly and were held to a standard bc everyone was dressed appropriately. Manager on the other hand had loose fit shirt and loose pants with apron. Just like her attitude, it was not presentable nor professional. I asked the staff who the manager was - I had to laugh bc it was absurd. She made it uncomfortable for me and I am sure with the rest of the guests who were observing her actions. We had a simple issue, it did not need to be a bigger issue. Scolding at her employee for simply doing her job in front of customers is not only embarrassing but also unprofessional. Many places deserve a 5 star review, I am a true believer of that: these people work hard to serve. That manager was not setting the right example to her staff. I am still laughing now. I’m from Virginia, maybe Orlando is just different.
Atmosphere: 1
Food: 1
Service: 1
Jamie Jacques
Waiting way too long in the drive through line specially during rush hour.
Chris F
10 people in the kitchen no food coming out .....
Service: 1
Cameron Lebeau
Extremely slow. I ordered pick-up from drive thru. They emailed me that the order was running behind before I got there. That's fine. But I spent 15 minutes in the drive thru waiting once I did get there. Defeated the entire purpose of having the feature.
Atmosphere: 2
Food: 2
Service: 2
Sean Mehr
The cashier was not professional Did not give attention on what we are asking She was speaking so quietly, that we barely understood each other
Atmosphere: 2
Food: 4
Service: 2
Alan.
Our food was cook perfect. Does Luke was excellent but a very small portion. Could be cutbacks.
Atmosphere: 3
Food: 5
Service: 5
Vilma Mandes
I got a half sandwich that satisfied me until dinner.
The cashier was very welcoming and helpful. The portions were very large and the food was tasteful and fresh. We have been to other Panera bread locations that refuse to refill the coffee, but the staff was refilling them at almost 5:00 PM which is great. Highly suggest this Panera Bread!
Atmosphere: 5
Food: 5
Service: 5
Sandy Hassan
Good staff and honesty the absolute CLEANEST t Panera I’ve been to in years!!!
Atmosphere: 5
Food: 5
Service: 5
Maria León
Poor service, and a very rude way of speaking to the customer.
Service: 1
Hawthorne Crane
Very slow team, took over ten minutes for one person to get their order in
Melody M Zoubi
Very poor service from store supervisor Kathryn. Staff was very nice. Came in for a double toasted bagel, egg whites and cheddar breakfast sandwich. Realized it was not toasted as requested. Took it back to the counter and requested to have it toasted again. Kathryn was very rude. Stated she could not take it back because it had left the food counter which is understandable due to food safety rules. Told me to put it in the microwave. I refused because I wanted it toasted. She proceeded to give me a hard time but made me another sandwich which was barely toasted. Didn't bother to ask for another one. The cashier (Vivian) and Carmen, who offered to make me another sandwich, were very helpful and polite. I have been a customer of Panera for at least 10 years or more. I do not appreciate being mistreated or made to feel discriminated because of my religious preferences. Very disappointed
This was my first time eating at this Panera from Pennsylvania as someone who lives in Florida for the winter.
A few weeks ago, my grandma and I decided to go to Panera for lunch together. This Panera is in a very convenient location for us and the food was very good. You get a nice portion and the food is fresh and hot (if you order hot food) when it's served to you. The staff was also very nice and helpful. I forgot my glasses on the day that we went in so the male manager who waited on us was very nice and helped me to understand the menu better. This is one of the best Panera's that we've been to and we will be returning again in the future.
Atmosphere: 5
Food: 5
Service: 5
My wife and I have been to many Panera in many states. This location has consistently good iced coffee. It is strong but smooth. The Celebration and Davenport locations can't hold a candle to this place. Celebration's is ok and Davenport's is lighter than tea.
Keep up the good work. There are not many Panera locations that can compete with you.
Atmosphere: 3
Food: 4
Service: 4
Slowest Panera I’ve ever been to. 45 minutes for a mobile order Mac n cheese is insane
Service: 1
The ACTUAL manager was slamming things around and throwing a fit!! Looks like all the staff were very friendly and were held to a standard bc everyone was dressed appropriately. Manager on the other hand had loose fit shirt and loose pants with apron. Just like her attitude, it was not presentable nor professional. I asked the staff who the manager was - I had to laugh bc it was absurd. She made it uncomfortable for me and I am sure with the rest of the guests who were observing her actions. We had a simple issue, it did not need to be a bigger issue. Scolding at her employee for simply doing her job in front of customers is not only embarrassing but also unprofessional. Many places deserve a 5 star review, I am a true believer of that: these people work hard to serve. That manager was not setting the right example to her staff. I am still laughing now. I’m from Virginia, maybe Orlando is just different.
Atmosphere: 1
Food: 1
Service: 1
Waiting way too long in the drive through line specially during rush hour.
10 people in the kitchen no food coming out .....
Service: 1
Extremely slow. I ordered pick-up from drive thru. They emailed me that the order was running behind before I got there. That's fine. But I spent 15 minutes in the drive thru waiting once I did get there. Defeated the entire purpose of having the feature.
Atmosphere: 2
Food: 2
Service: 2
The cashier was not professional
Did not give attention on what we are asking
She was speaking so quietly, that we barely understood each other
Atmosphere: 2
Food: 4
Service: 2
Our food was cook perfect. Does Luke was excellent but a very small portion. Could be cutbacks.
Atmosphere: 3
Food: 5
Service: 5
I got a half sandwich that satisfied me until dinner.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The cashier was very welcoming and helpful. The portions were very large and the food was tasteful and fresh. We have been to other Panera bread locations that refuse to refill the coffee, but the staff was refilling them at almost 5:00 PM which is great. Highly suggest this Panera Bread!
Atmosphere: 5
Food: 5
Service: 5
Good staff and honesty the absolute CLEANEST t Panera I’ve been to in years!!!
Atmosphere: 5
Food: 5
Service: 5
Poor service, and a very rude way of speaking to the customer.
Service: 1
Very slow team, took over ten minutes for one person to get their order in
Very poor service from store supervisor Kathryn. Staff was very nice. Came in for a double toasted bagel, egg whites and cheddar breakfast sandwich. Realized it was not toasted as requested. Took it back to the counter and requested to have it toasted again. Kathryn was very rude. Stated she could not take it back because it had left the food counter which is understandable due to food safety rules. Told me to put it in the microwave. I refused because I wanted it toasted. She proceeded to give me a hard time but made me another sandwich which was barely toasted. Didn't bother to ask for another one. The cashier (Vivian) and Carmen, who offered to make me another sandwich, were very helpful and polite. I have been a customer of Panera for at least 10 years or more. I do not appreciate being mistreated or made to feel discriminated because of my religious preferences. Very disappointed
Atmosphere: 3
Food: 2
Service: 1
Loading...