Papa Johns Pizza

I was a customer at this Papa John’s and witnessed a hostile interaction between the two employees in the photo and it was uncomfortable to observe. The employee in the black T-shirt with the afro hairstyle asked the employee wearing the Papa John’s hat if a DoorDash order was in the system. He was only asking to confirm this because a DoorDasher was waiting and the dasher had asked him to check, simply to make sure the order was at the correct location. He was not asking if the order was finished or pressuring anyone.

The employee wearing the hat responded in a sharp, harsh, and snappy manner, with clear attitude and hostility. He said something along the lines of, “The order is going to have to wait, I haven’t made it yet,” which did not answer the question being asked and escalated the interaction unnecessarily. The employee in the black T-shirt did not argue or respond. He walked away, but it was very clear from his facial expression that he was upset. The look he gave showed frustration and exhaustion, almost as if he was fed up with the work environment and felt trapped. The micro aggression might have been due to stress because there was about 8 DoorDashers with pizza bags in there waiting , or the micro aggression might have possibly been from other distasteful reasons . . I’d like for HR to check in with the man in the black shirt that had the Afro hair , he was giving good service in such a stressful situation and kept his composure despite the hostility . .

Atmosphere: 1

Food: 2

Service: 2

When I'm doing a doordash, I've waited over 20 minutes for my food to be ready to deliver on more than one occasion. I've gotten two violations on my doordash account and both of them was because of them not even starting my food until 20 minutes after I walked through the door. Everyone else has my order ready before I even get there. Also, the staff needs to be more courteous and professional. Every store I've been to, no one in the store acts like I'm there a lot of the time.

Atmosphere: 2

Food: 5

Service: 3

The pizza is always amazing. This is just a take out place, and there’s not menu for you to order, so you have to either order through the app or come in knowing what you want to order already ;)

Atmosphere: 4

Food: 5

Service: 4

Bruh i caught a worker his name was Steven as he was clocking out and he was awesome n genuinely had a great talk with me, he needs a raise shout out steven i will not forget him

Atmosphere: 5

Food: 5

Service: 5

😋 good stuff

Atmosphere: 5

Food: 5

Service: 5

I found a piece of fingernail in the pizza. It was so DISGUSTING to remove that from my mouth! I'm going to report it to the appropriate authorities.

Atmosphere: 1

Food: 1

Service: 1

I don't know why i keep giving Papa Johns any more chances to disappoint. By the time you pay tax additional fees & delivery you got a 25-30$ Pizza before tipping the driver. Only to get a pizza that they either skimped out on the toppings or give you a smallee pie than what it should be. Gaslighting on the shrinkflation.

Food: 2

The workers are so kind.

Atmosphere: 5

Food: 5

Service: 5

Super clean! Delicious!

Think again before you pay for pizza and delivery from this Papa John’s on Avalon Park Blvd. As you can see, we had a pizza delivered that was not even cut into slices. The most simple of things they can’t do right… Maybe this location is employing children and they’re not old enough to use pizza cutters yet?? Or maybe Stevie Wonder was in charge of cutting the pizzas tonight? Not sure. But wow….

Really didn’t have a great experience ordering carry out from this establishment. We ordered two pizzas and breadsticks. My husband picked everything up and upon opening up our order one of the pizzas was not correct at all and inedible due to it. We paid for quite a few additional toppings for this one too. My husband called and simply was met with “what would you like to do?”
I’m sorry but I don’t accept that type of customer service and ownership from this location. The appropriate thing would be to offer a variety of solutions or express empathy to some degree. Nope. My husband said well, you guys can remake it correctly and deliver it or refund. The person he spoke with agreed they’d remake and deliver with the estimate of 20-30 minutes. 45-50 minutes passes, we still don’t see them arrive or hear them come to the door to deliver. My husband calls the store asks what the hold up is and they said oh the order was completed. Needless to say, someone delivered the pizza and literally just left no knock no doorbell nothing. The order was completely cold and burnt and tasted awful. Really wouldn’t recommend anyone to order here, Do better papa John’s…

The food was good. One of my items were wrong. Buffalo papadilla had bacon. It's not supposed to. Also, I don't eat bacon.

They remade it, but I don't think they realized it's not supposed to come with bacon, per the menu.

Don't know how but this place is lightning fast at making pizza. I place the order and within 10 min my order is ready for pick-up. The pizzas are very good, my kids love it even more then me.

Get a DoorDash here and the gentleman was super polite and even gave me extra bags from DoorDash to keep my order separate
Super cool people

literally just ordered from the app, made a mistake with the address but called right after i ordered, and as they told me the pizza was in the oven, i told them if they can just update my address just so they can send it to the right place, been ordering from here, and never have i ever had an issue, the gentleman over the phone at exactly 6pm, was not helpful when on there website they are able to update it from the store before it gets sent, and denied that was even a option. Simple Customer Service goes a long ways, i guess im ordering forever off of East Colonial

Atmosphere: 1

Food: 1

Service: 1