I this place has went down. The food quality is terrible and the customer service sucks. What a waste of money and time. Order elsewhere
Rich C
The manager was awsome and went above and beyond. He is always willing to help! GOD
Service: 5
H C
Ordered delivery from here the other night, The store had the order delivered via doordash and a third of my order was missing! I called the store and was refused a refund. Lesson learned, we will not return here.
Atmosphere: 1
Food: 1
Service: 1
Tyson Sherrill
They never delivered my pizza I paid for because of door dash they scammed and didn’t even offer anything
Service: 1
David McKillen
Very helpful nice staff and great pizza.
Atmosphere: 4
Food: 5
Service: 5
Randy Hubert
The papa johns on Edgewater in Orlando is very good always received fast and excellent service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Zak Levesque
Best staff, great food prep and service!
Food: 5
Service: 5
Jereny Rivera
Shout out to this Papa John's for putting out water for the neighborhood doggies! The dogs say thank you! :)
jocelyn s
we placed a delivery order about 2 months ago the delivery was issued through doordash & the dasher ended up stealing the food and not dropping it off. we then called papa john’s to explain what happen and they immediately tried to fix the issue by sending out another order and offering a refund which was extremely kind, is now under new management, the order was over $100 and by the time the food got here the event was over. 2 weeks had gone by and we had not gotten our refund at this point we call back and speak to the new manager (mark) who said he’d then get in contact with his boss, surprise surprise he didn’t. I then got in contact with doordash & they let me know the refund was approved & needed to be issued through the store. I then contacted papa john’s corporate & they let me know no notes were in the system & the store i used was an independent franchise so they weren’t able to help. I then reached out again to the store to see if the refund was issued they let me know they’d forward me an email with updates . i waited a full week as i understand they have other task to do, after waiting for another week i called and mark was instantly shutting me down telling me they sent the money even though my bank said they haven’t received any funds from them even providing me proof with my bank statements , and refused to give me the area managers number so i could try to fix this issue, he then hangs up on me while im talking to him, i don’t understand why they got rid of the old manager as he was someone who actually cared while this guy mark seems to not have any mutual respect for anybody.
Mark who somehow is a manager, extremely rude hung up on my partner while trying to fix a issue on their order
Atmosphere: 1
Food: 1
Service: 1
Kari Stoppenbach
Used to be our go-to pizza place to order for something quick. Pizza quality is terrible, customer service is horrible. They take zero accountability for anything on their end. I recommend finding another pizza place as we won't be giving them any of our money again.
Atmosphere: 1
Food: 1
Service: 1
T Whit
I ordered a pizza he told the manager that it was cold when delivered he put me a hold and never came back
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza
Fara Fridoonfar
Ordered a large vegetable pizza with added jalapeños. Not only It was missing jalapeños. The rest of the pizza was not cooked all the way. By Picking up a slice, the toppings skidded off the pizza. Had to put the rest of the pizza in my own oven to cook it more
Atmosphere: 4
Food: 2
Service: 5
Emmie R
I've ordered from here a few times. Always fast, delicious, and on-point. Thank you so much!
They do not deliver complete orders
I this place has went down. The food quality is terrible and the customer service sucks. What a waste of money and time. Order elsewhere
The manager was awsome and went above and beyond. He is always willing to help! GOD
Service: 5
Ordered delivery from here the other night, The store had the order delivered via doordash and a third of my order was missing! I called the store and was refused a refund. Lesson learned, we will not return here.
Atmosphere: 1
Food: 1
Service: 1
They never delivered my pizza I paid for because of door dash they scammed and didn’t even offer anything
Service: 1
Very helpful nice staff and great pizza.
Atmosphere: 4
Food: 5
Service: 5
The papa johns on Edgewater in Orlando is very good always received fast and excellent service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Best staff, great food prep and service!
Food: 5
Service: 5
Shout out to this Papa John's for putting out water for the neighborhood doggies! The dogs say thank you! :)
we placed a delivery order about 2 months ago the delivery was issued through doordash & the dasher ended up stealing the food and not dropping it off. we then called papa john’s to explain what happen and they immediately tried to fix the issue by sending out another order and offering a refund which was extremely kind, is now under new management, the order was over $100 and by the time the food got here the event was over. 2 weeks had gone by and we had not gotten our refund at this point we call back and speak to the new manager (mark) who said he’d then get in contact with his boss, surprise surprise he didn’t. I then got in contact with doordash & they let me know the refund was approved & needed to be issued through the store. I then contacted papa john’s corporate & they let me know no notes were in the system & the store i used was an independent franchise so they weren’t able to help. I then reached out again to the store to see if the refund was issued they let me know they’d forward me an email with updates . i waited a full week as i understand they have other task to do, after waiting for another week i called and mark was instantly shutting me down telling me they sent the money even though my bank said they haven’t received any funds from them even providing me proof with my bank statements , and refused to give me the area managers number so i could try to fix this issue, he then hangs up on me while im talking to him, i don’t understand why they got rid of the old manager as he was someone who actually cared while this guy mark seems to not have any mutual respect for anybody.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza
Restaurantji Recommends
Mark who somehow is a manager, extremely rude hung up on my partner while trying to fix a issue on their order
Atmosphere: 1
Food: 1
Service: 1
Used to be our go-to pizza place to order for something quick. Pizza quality is terrible, customer service is horrible. They take zero accountability for anything on their end. I recommend finding another pizza place as we won't be giving them any of our money again.
Atmosphere: 1
Food: 1
Service: 1
I ordered a pizza he told the manager that it was cold when delivered he put me a hold and never came back
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza
Ordered a large vegetable pizza with added jalapeños. Not only It was missing jalapeños. The rest of the pizza was not cooked all the way. By Picking up a slice, the toppings skidded off the pizza. Had to put the rest of the pizza in my own oven to cook it more
Atmosphere: 4
Food: 2
Service: 5
I've ordered from here a few times. Always fast, delicious, and on-point. Thank you so much!
Food: 5
Service: 5
Recommended dishes: Hawaiian Pizza
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