Papa Johns Pizza

7501 E Colonial Dr, Orlando
(407) 380-7272

Recent Reviews

T _

Place is dirty, can’t order in person anymore

Atmosphere: 1

Food: 3

Service: 1

yilka tiago

For the third time, we ordered pizza and it arrived raw, the dough is extra thin to the point that it is not even possible to transfer it from the box to the plate, cheese and ingredients scattered all over the box. They should improve this.

Atmosphere: 1

Food: 1

Service: 1

Yasmin Garcia

Worst place to deliver they are very slow and they don't allow dashers to use the bathroom at all. And the guy in the back was so high he kept packing the pizza on the wrong boxes. Only store who don't consider dashers needs for restroom period!

Jordan

Scheduled an order for a half pepperoni bacon / half onion mushroom pizza and received an uncut pizza with Alfredo sauce and missing half the toppings. The pizza looked like it was carried sideways with garlic all over the place. No idea how this even happens and who lets this be sent out. Now we wait hungry for a replacement pizza while still paying full price and a tip that isn’t earned at all…

Food: 1

Service: 1

Xiomara Rivera

I ordered a New York style pizza and I got a regular pizza plus they didn’t even give me the 2 liter Pepsi that I ordered too.

Domenique Warren

Sammy came to my Porch Pull the food out of the bag very poorly dropped the wings on the floor Then stayed quiet while he watched fireworks in front of my yard Then when I ask him what are we Going to do he told me to call you guys because he left his phone in the car after I told him what Papa John said he stood in my yard for another 5 more minutes I have pictures of this incident I'm a loyal customer this was the worst service ever I will never order from here again but will share my pictures online of what happened with me and Sammy I tip every time I order from Papa John's this was truly harmful

Service: 1

Michael Stephany

Went to pick up a pizza here last night with my wife and the staff was extremely friendly and accommodating. Also our pizza was delicious! We will definitely continue to come back here for the service and quality!

Atmosphere: 5

Food: 5

Service: 5

Ryan Asenjo

The white dude with the curly hair and bad hygiene made me never want to eat here

Atmosphere: 1

Food: 3

Service: 1

Miguel R

Order missing something again, my beverage of choice(2L soda) was not with my order, the delivery driver said he didn't have it. Can you get an order right for once that's worth eating. I've given Papa Johns "another chance" time and again but disappointed every time. There's always something wrong with my order everytime, the pizza undercooked, pizza too saucy, forgetting to add extra cheese when someone asks for it, or a beverage. There is no consistency amongst any of the papa johns and quality is gone down the toilet. Goodbye Papa John's you lost another customer that was once happy.

Atmosphere: 1

Food: 3

Service: 4

Melissa Anderson

I ordered a pizza to be delivered at 5:00 pm tonight at 2:00 pm. At 5:15, I called papa John’s to find out the status. They said it would be delivered at 5:10 (past the time when I attempted to call). I have been on hold since 5:15 on, the pizza STILL HAS NOT BEEN DELIVERED! It is 5:40 pm now. The phone keeps being rerouted so you can’t even speak to a human!!!!

Service: 1

Reynae McFarlane

The delivery service is ridiculous! The driver takes almost an hour just to deliver the food. The manager could only apologize when the food isn’t delivered when it says on the app delivered. I’m convinced the drivers eat your order and then say it was delivered!

Atmosphere: 1

Food: 2

Service: 1

Lashun Porter

Food is average but the lack of communication is unacceptable. My order is wrong and I can’t even get in contact with anyone. I work in food service so I get being busy but I’ve been on hold for 30min now. Not a single “hold please” or nothing. And by the reviews it sounds like it’s the wrong number or y’all just ignore the phones and that’s not ok. At this point I just want a refund, I don’t even want the food anymore. Someone needs to contact me or atleast pick up the phone.

Food: 3

Service: 1

Daniel Maldonado

This is by far the fastest location I’ve ever been to. I will never have to wait at this location.Parking: This is a very easy parking lot to get into, but very very difficult to get out of.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Laila G.

I love papa johns pizza and the service is so great and the atmosphere is wonderful i hope too go back soon!!! The pizza is so freaking slay!!!

Sorielys Rodriguez

Pizza was already done by the time i ordered it online and picked up. The two gentlemen closing were working hard and very kind. The pizza was cooked to perfection.

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