Papa Johns Pizza
12429 S Orange Blossom Trl, Orlando
(407) 856-7272
Recent Reviews
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This location literally always forgets the extra sauces I orders for delivery. Can you please put in some kind of double-check system... it's getting ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Can’t comment on the food because I never actually received my order. The service was terrible—staff were unprofessional, seemed confused, and were openly arguing with each other in front of customers. Overall, a frustrating and disappointing experience.
Atmosphere: 1
Service: 1
Took 1 hour and 20 minutesingle to get an order. Cold food and rude customer service.
Atmosphere: 1
Food: 1
Service: 1
The Best Papa John's I've ever had. You'll are awesome everything was a chef's kiss 😁
Atmosphere: 5
Food: 5
Service: 5
The store manager, an old white guy called Darren, was really rude. He got my order wrong and then refused to fix it. When I asked him, instead of apologizing he was shouting at me. The pizza was bad but the service was the worst. I am never ever going to visit this store again.
Atmosphere: 1
Food: 1
Service: 1
It’s been a while since I gotten Papá John’s pizza. I went to this location today and Mariam G attended me. Pizza was amazing And good quality BUT her service was exceptional! She had knowledge on her product and recommended a few options. She was attentive and charismatic.. very sweet employee ! I’ll be back more often now! Thanks Mariam for all you do!
Atmosphere: 5
Food: 4
Service: 5
I had an issue with my pizza due to Doordash driver. I called the store and informed Matthew, and he was able to fix the situation promptly. Thank you Matthew you have great customer service, and I appreciate you! ☺️
Atmosphere: 5
Food: 5
Service: 5
Matthew was amazing! His customer service went above and beyond when their website glitched. He came through and helped save the night with single mom babysitting hangry pre-teens!! He came through so hard!! I appreciate him and the sothchase team so much for making things happen!!
Atmosphere: 5
Food: 5
Service: 5
Good service
Overpriced , sloppy, and raw. Not to mention the poor attitude of the employees working there. Take your money elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
There was an error on our address for delivery and our pizza got delivered to the wrong address.
Called the store and they corrected the issue in no time and got our pizza delivered to our address. Thank you Papa John’s.
Food: 5
Service: 5
Recommended dishes: Pizzas Wings, The Works Pizza
It’s in the slogan “better ingredients, better pizza” and if I had to choose between Papa John’s, Domino’s and Pizza Hut I’m going Papa John’s every single time. Love me my thin crust the meats with extra sauce or my thin crust super Hawaiian with extra sauce and the honey chipotle wings.
Food: 5
Service: 5
Stood at the door over 5 minutes. Never been at night so door was locked. Didn't realize there was a doorbell but the guy heard and saw me pull the door. He ignored me and knew I was standing at the door. I was patient but eventually after more than 5 minutes of waiting I noticed there was a door bell and I signaled, "do I need to ring this"
The guy shrugged his shoulders like he was annoyed. I personally wouldn't treat other people like that but we're all different.
Atmosphere: 1
Food: 1
Service: 1
The pizza was very dry and a few toppings on it , for a 14" pie and $22 doesn't worth the trouble.
Atmosphere: 2
Food: 1
Service: 4
Horrible service and management!!! Never again
Atmosphere: 1
Food: 1
Service: 1
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