Ordered my first Papa John's pizza from this location and can safely say it will be the last Papa John's pizza I ever order. The pizza had VERY little cheese with many slices having no cheese on them at all. Nothing like what I expect when ordering a pizza.
Atmosphere: 3
Food: 1
Service: 3
Gianni Angelone
Ethan holds the store down for sure. He's always friendly and is consistent with delivering great products.
Deedee
Thank you so much Ethan for your professionalism I appreciate that.He was by himself but yet maintained to prepared food and greeted customers.
Atmosphere: 5
Food: 5
Service: 5
Daniel Gomberg
Pizza was Burnt!
Atmosphere: 3
Food: 1
Service: 3
Jenny Moss
Pizza and bread are both undercooked. A shame to spend $30 on this. I won’t be ordering from this location anymore.
Atmosphere: 1
Food: 1
Service: 1
Alexander Tannone
The delivery person stole my order saying he dropped it off. Funny I have a doorbell camera and front yard cameras. No one showed up. Then when calling back the manager said to come back and pick up the order. Funny, the delivery person is behind the counter and said he delivered it and when I said we wanna see the cameras guy started laughing in our face. Again the manager says he delivered it. The fact that no one showed up and delivery driver is laughing in our face already signals something is off of a stolen order. Stay away from this place. Nothing good, even the food is even good. Last time I order anything from here or papa johns in general. Grow up as company and stealing people's orders.... Embarrassing franchise.
Atmosphere: 1
Food: 1
Service: 1
James Barth
I have been a loyal papa Johns member for atleast 15 years. I tried to give this 0 stars but I couldn’t. The manager of the restaurant called me after I put in an order on the app on April 23, 2025, and said he had to cancel it because it was out of his jurisdiction (like he was a cop). I told him I ordered it on the app, I don’t choose where it comes from. He yelled at me. He told me to call the papa John’s on colonial and goldenrod, which happened to be closed at the time. So I reordered it online and he canceled it again. I had to go to Marcos pizza on goldenrod and University. It was amazing. Definitely recommend choosing good people and good food together. The man at papa John’s was 100% unappetizing. Marcos Pizza and you’ll never be disappointed
Travis has really great customer service he was alone while someone was doing deliveries and he made sure we were comfortable he kept conversation while working and was fast and efficient. Great service.
Atmosphere: 5
Food: 5
Service: 5
Nahid Ch
We ordered online but had a lot of issues, and it didn’t work. Then, we called customer service, but they hung up on us because of my accent. When I called again, they said they wouldn’t do anything for us. We asked for the manager, but they refused to come on the phone and completely ignored us.
Atmosphere: 1
Food: 1
Service: 1
craig owens
Ordered a pizza for carryout.. took longer to get there as i had to uber. After picking up.pizza and ubering back home... I discovered i had just spent $32 on a BURNT PIZZA and 28$ on an Uber to go pick it up!
Atmosphere: 1
Food: 1
Service: 1
Ana Orta
I called and the gentleman was so nice over the phone! The food was hot and the order was correct! They honored the coupon I had and were helpful! I will be back!
Atmosphere: 5
Food: 5
Service: 5
Ahmad A Bany Abdelnabi
The pizza was over baked and tasted bad. Do NOT recommend it.
Ordered my first Papa John's pizza from this location and can safely say it will be the last Papa John's pizza I ever order. The pizza had VERY little cheese with many slices having no cheese on them at all. Nothing like what I expect when ordering a pizza.
Atmosphere: 3
Food: 1
Service: 3
Ethan holds the store down for sure. He's always friendly and is consistent with delivering great products.
Thank you so much Ethan for your professionalism I appreciate that.He was by himself but yet maintained to prepared food and greeted customers.
Atmosphere: 5
Food: 5
Service: 5
Pizza was Burnt!
Atmosphere: 3
Food: 1
Service: 3
Pizza and bread are both undercooked. A shame to spend $30 on this. I won’t be ordering from this location anymore.
Atmosphere: 1
Food: 1
Service: 1
The delivery person stole my order saying he dropped it off. Funny I have a doorbell camera and front yard cameras. No one showed up. Then when calling back the manager said to come back and pick up the order. Funny, the delivery person is behind the counter and said he delivered it and when I said we wanna see the cameras guy started laughing in our face. Again the manager says he delivered it. The fact that no one showed up and delivery driver is laughing in our face already signals something is off of a stolen order. Stay away from this place. Nothing good, even the food is even good. Last time I order anything from here or papa johns in general. Grow up as company and stealing people's orders.... Embarrassing franchise.
Atmosphere: 1
Food: 1
Service: 1
I have been a loyal papa Johns member for atleast 15 years. I tried to give this 0 stars but I couldn’t. The manager of the restaurant called me after I put in an order on the app on April 23, 2025, and said he had to cancel it because it was out of his jurisdiction (like he was a cop). I told him I ordered it on the app, I don’t choose where it comes from. He yelled at me. He told me to call the papa John’s on colonial and goldenrod, which happened to be closed at the time. So I reordered it online and he canceled it again. I had to go to Marcos pizza on goldenrod and University. It was amazing. Definitely recommend choosing good people and good food together. The man at papa John’s was 100% unappetizing. Marcos Pizza and you’ll never be disappointed
Service: 1
Great deals
Atmosphere: 5
Food: 5
Service: 5
Good food, great location and excellent service
Atmosphere: 5
Food: 5
Service: 5
Guy was a jerk horrible service
Restaurantji Recommends
Travis has really great customer service he was alone while someone was doing deliveries and he made sure we were comfortable he kept conversation while working and was fast and efficient. Great service.
Atmosphere: 5
Food: 5
Service: 5
We ordered online but had a lot of issues, and it didn’t work. Then, we called customer service, but they hung up on us because of my accent. When I called again, they said they wouldn’t do anything for us. We asked for the manager, but they refused to come on the phone and completely ignored us.
Atmosphere: 1
Food: 1
Service: 1
Ordered a pizza for carryout.. took longer to get there as i had to uber. After picking up.pizza and ubering back home... I discovered i had just spent $32 on a BURNT PIZZA and 28$ on an Uber to go pick it up!
Atmosphere: 1
Food: 1
Service: 1
I called and the gentleman was so nice over the phone! The food was hot and the order was correct! They honored the coupon I had and were helpful! I will be back!
Atmosphere: 5
Food: 5
Service: 5
The pizza was over baked and tasted bad. Do NOT recommend it.
Food: 1
Loading...