We bought a large pepperoni pizza and when I got to the house it was cheese š§ pizza. I called the place in BVL Kissimmee and told them. The girl on the phone said she would make another one, I sent a family member to get the pizza and they told him that we didn't order a pizza. I spoke to her and she said that we order a pizza with 1 topping but we didn't mention what topping. Instead of calling the first time or even the second time to tell us they were not making the pizza, they let us go just to tell us it was our mistake. Good bye Pizza Hut Bad customer service.
Food: 4
Service: 1
Daniela Moreira de Souza AragĆ£o de Oliveira
Good pizza and good employers. But come one, what about heating? I am freezing inside the restaurant!
Atmosphere: 1
Food: 5
Service: 5
Steph Rep
The woman who works the front is very rude and very snarky. Asked a question and got a lot of attitude back plus she was on her personal phone with a friend the whole time.
Atmosphere: 1
Food: 1
Service: 1
Dynamic Technologies
Ordered food online here walked over and they wouldn't allow me to sit down and eat in the restaurant. Really?! Not even a bag to carry the purchase back to my hotel.
Atmosphere: 1
Food: 3
Service: 1
David Slaton
Such a nice crew here! I want to thank Alicia for taking care of us, youāre awesome!
mark peters
Food was not great, pizza tasted undercooked
Atmosphere: 4
Food: 2
Service: 4
David Reza
They towed my car years ago. I forgot about it till now. Sad to see theyāre still in business
Atmosphere: 1
Food: 1
Service: 1
Rob Blackburn
While they were understaffed, the service we received and the quality of the food were top notch!
quincey locklear
I give 5 stars because I watched a video on the homeless in the area and found out you guys donate pizza every Wednesday to help feed the homeless. And the lady mentioned the 2 pizza hut on international dr ..so I wanted to reachout and say i live in Alabama and wanted to give yall praise for your kindness š God bless ..pictures are of the lady that hands them out god bless her ....
Atmosphere: 5
Food: 5
Service: 5
Emily Hahnel
Sometimes in life, all you need is a personal pizza, cuddles, & movies like Ghostbusters... or Spaceballs. OK, so this place can't get you the later but they CAN make you a personal pizza. So delicious! Thank you for being clean, prompt, & professional! I walked up, placed an order, & my pizzas came out quick. Will definitely be returning.
If I could give it a zero I would. The service is abysmal. 2 times in a row our order has failed to get to the kitchen, waiting and waiting for something that isnāt coming. The staff just look bewildered and offer more food when you complain. I donāt want more food, what I ordered would be fine. I would take a photo of our food, but I canāt as it hasnāt turned up yet.
Jennifer
Stopped in for lunch with my son, and the staff here were some of the nicest Iāve ever encountered at a Pizza Hut. They were friendly, attentive, and really seemed to enjoy making customers feel welcome. They even surprised my son with a free cookie for his birthday... such a thoughtful touch! The food was great, the service was even better. Highly recommend this location for both the pizza and the people.
Atmosphere: 5
Food: 5
Service: 5
Eoin Alarcon
Ordered through Uber Eats and 2 drivers waited 30+ minutes each to pick up my order before I had to cancel. Donāt order past 11pm because they will not care to make it at all. I wish I could rate this place zero stars. Horrible experience.
Atmosphere: 1
Service: 1
Justin Davison
We arrived at 10:50pm and were told they were doing carryout only. This is contrary to their posted hours, which indicate their dining room is open until 12am (see picture. We will not be returning to this location. Hopefully the franchise owner changes the behaviors of this establishment, as the staff lost them money.
We bought a large pepperoni pizza and when I got to the house it was cheese š§ pizza. I called the place in BVL Kissimmee and told them. The girl on the phone said she would make another one, I sent a family member to get the pizza and they told him that we didn't order a pizza. I spoke to her and she said that we order a pizza with 1 topping but we didn't mention what topping. Instead of calling the first time or even the second time to tell us they were not making the pizza, they let us go just to tell us it was our mistake. Good bye Pizza Hut
Bad customer service.
Food: 4
Service: 1
Good pizza and good employers. But come one, what about heating? I am freezing inside the restaurant!
Atmosphere: 1
Food: 5
Service: 5
The woman who works the front is very rude and very snarky. Asked a question and got a lot of attitude back plus she was on her personal phone with a friend the whole time.
Atmosphere: 1
Food: 1
Service: 1
Ordered food online here walked over and they wouldn't allow me to sit down and eat in the restaurant. Really?! Not even a bag to carry the purchase back to my hotel.
Atmosphere: 1
Food: 3
Service: 1
Such a nice crew here! I want to thank Alicia for taking care of us, youāre awesome!
Food was not great, pizza tasted undercooked
Atmosphere: 4
Food: 2
Service: 4
They towed my car years ago. I forgot about it till now. Sad to see theyāre still in business
Atmosphere: 1
Food: 1
Service: 1
While they were understaffed, the service we received and the quality of the food were top notch!
I give 5 stars because I watched a video on the homeless in the area and found out you guys donate pizza every Wednesday to help feed the homeless.
And the lady mentioned the 2 pizza hut on international dr ..so I wanted to reachout and say i live in Alabama and wanted to give yall praise for your kindness š God bless ..pictures are of the lady that hands them out god bless her ....
Atmosphere: 5
Food: 5
Service: 5
Sometimes in life, all you need is a personal pizza, cuddles, & movies like Ghostbusters... or Spaceballs. OK, so this place can't get you the later but they CAN make you a personal pizza. So delicious! Thank you for being clean, prompt, & professional! I walked up, placed an order, & my pizzas came out quick. Will definitely be returning.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If I could give it a zero I would. The service is abysmal. 2 times in a row our order has failed to get to the kitchen, waiting and waiting for something that isnāt coming. The staff just look bewildered and offer more food when you complain. I donāt want more food, what I ordered would be fine. I would take a photo of our food, but I canāt as it hasnāt turned up yet.
Stopped in for lunch with my son, and the staff here were some of the nicest Iāve ever encountered at a Pizza Hut. They were friendly, attentive, and really seemed to enjoy making customers feel welcome. They even surprised my son with a free cookie for his birthday... such a thoughtful touch! The food was great, the service was even better. Highly recommend this location for both the pizza and the people.
Atmosphere: 5
Food: 5
Service: 5
Ordered through Uber Eats and 2 drivers waited 30+ minutes each to pick up my order before I had to cancel. Donāt order past 11pm because they will not care to make it at all. I wish I could rate this place zero stars. Horrible experience.
Atmosphere: 1
Service: 1
We arrived at 10:50pm and were told they were doing carryout only. This is contrary to their posted hours, which indicate their dining room is open until 12am (see picture. We will not be returning to this location. Hopefully the franchise owner changes the behaviors of this establishment, as the staff lost them money.
Atmosphere: 1
Food: 1
Service: 1
Rude and incompetent staff. Eat elsewhere.
Atmosphere: 1
Service: 1
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