Takes them three hours for them to finally admit doordash stole your order. You could easily walk to a grocery store, buy ingredients, make the pizza, and walk all the way back home faster than you'd get ordering here.
Atmosphere: 1
Food: 1
Service: 1
Hannah Watkins
Christina was such a kind soul ❤️ my order was unable to be delivered but she was very apologetic and sweet. She remade the pizza and sent immediately after issue with my delivery. Thank you for being so nice Christina!!
Atmosphere: 5
Food: 5
Service: 5
Robb Ellmore
Really terrible delivery experience. If I wanted Door dash I would have used Door dash. I ordered on Pizza Hut.com
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheese Pizza
Matt
I am a Door Dash delivery person and the food order was not ready for 20 minutes after the expected ready time. Unacceptable Customer Service!
Service: 1
kerri russo
Pizza was not cooked all the way
Atmosphere: 1
Food: 1
Service: 1
Kipp&Kurt
This pizza hut is the worst , they use doordash for delivery and there is ALWAYS an issue when I order food . The drivers steal the food and say they’ve delivered the food and when contacting the store they say they can’t do anything about it no refund no reorder but to call Doordash which is also a hassle to connect with anybody. Worst customer service ever ! Pleased do better !
Service: 1
Efrain Jimenez
The most slow place in the world. They said they would be ready in 20 minutes, but I arrived 20 minutes later and they hadn't even started making them. By the way, they don't use gloves or wash their hands, what a disgusting place.
Atmosphere: 1
Food: 1
Service: 1
Sidney Haly
Best Pizza Hut experience I’ve had in a long time! I thought Pizza Hut had lost its touch, but it turns out I was just going to the wrong location. The pizza was super fresh, hot, and delicious, and the customer service was top-notch. The app said it would take 15 minutes, but I got my pizza in 10. I’ll definitely be coming back next time I’m craving pizza!
Atmosphere: 5
Food: 5
Service: 5
PYNXX BUTTRFLY
I never received my order was transfered 7 times PICK UP THE PHONE! Ohhhhh my gawd! SOOOOO NOT COOL!🤬🤬🤬🤬🤬🤬🤬🌞🌞🌞🌞
Atmosphere: 1
Service: 1
Chingiz Garmaev
The lady cashier is absolutely not professional - she gave my order to a random guy without confirming the order??♂️ This makes me crazy. Usually Pizza Hut has more professional employees.
They don't serve people and they have to wait too long.
Atmosphere: 1
Food: 1
Service: 1
Sharon M
I live in east orlando and have never had an issue with the pizza huts in my area. But when friends and I wanted to order stuff from here, it was one unpleasant surprise after another. First of all, the place looks so run down on top of being tucked away in a corner. Paint peeling on the inside, lights out on the sign outside. There was a huge roach everyone saw while we waited for our food. Then they took almost a whole hour to get our pizzas out (even though we called ahead) and we had to ask several times if our order was ready. It was only until the hour was almost up and someone saw us still sitting there in the tiny corner of a space that they said “Oh! You’re still here?” After receiving the 3 boxes and chicken, I checked the first box and it was ok so we drove back only to realize the rest of the order was wrong and we had people in our party who don’t eat pork. We returned those. This morning I got a terrible stomach ache from the couple of slices I was able to get, they’re not keeping hygiene standards up to par back there. These children need an actual manager on the clock with them
Atmosphere: 1
Food: 1
Service: 1
Jessie Smith
This place has roaches!
Michael Rogers
The employees at this location are horrible.
Atmosphere: 1
Food: 4
Service: 1
Sara Jane Selesky
The food was delicious, but ya'll must be using UberEats/DoorDash drivers (which is normally just fine) but can ya'll get them a Pizza Hut T-shirt or something? My last order was delivered by a woman that looked like she crawled right out of a trailer park; her long toenails creeping through her ill-fitted sandals and her crop top exposing her sagging belly skin is not what I want to see prior to eating my food. Just GROSS!
Takes them three hours for them to finally admit doordash stole your order. You could easily walk to a grocery store, buy ingredients, make the pizza, and walk all the way back home faster than you'd get ordering here.
Atmosphere: 1
Food: 1
Service: 1
Christina was such a kind soul ❤️ my order was unable to be delivered but she was very apologetic and sweet. She remade the pizza and sent immediately after issue with my delivery. Thank you for being so nice Christina!!
Atmosphere: 5
Food: 5
Service: 5
Really terrible delivery experience. If I wanted Door dash I would have used Door dash. I ordered on Pizza Hut.com
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheese Pizza
I am a Door Dash delivery person and the food order was not ready for 20 minutes after the expected ready time. Unacceptable Customer Service!
Service: 1
Pizza was not cooked all the way
Atmosphere: 1
Food: 1
Service: 1
This pizza hut is the worst , they use doordash for delivery and there is ALWAYS an issue when I order food . The drivers steal the food and say they’ve delivered the food and when contacting the store they say they can’t do anything about it no refund no reorder but to call Doordash which is also a hassle to connect with anybody. Worst customer service ever ! Pleased do better !
Service: 1
The most slow place in the world.
They said they would be ready in 20 minutes, but I arrived 20 minutes later and they hadn't even started making them. By the way, they don't use gloves or wash their hands, what a disgusting place.
Atmosphere: 1
Food: 1
Service: 1
Best Pizza Hut experience I’ve had in a long time! I thought Pizza Hut had lost its touch, but it turns out I was just going to the wrong location. The pizza was super fresh, hot, and delicious, and the customer service was top-notch. The app said it would take 15 minutes, but I got my pizza in 10. I’ll definitely be coming back next time I’m craving pizza!
Atmosphere: 5
Food: 5
Service: 5
I never received my order was transfered 7 times PICK UP THE PHONE! Ohhhhh my gawd! SOOOOO NOT COOL!🤬🤬🤬🤬🤬🤬🤬🌞🌞🌞🌞
Atmosphere: 1
Service: 1
The lady cashier is absolutely not professional - she gave my order to a random guy without confirming the order??♂️ This makes me crazy. Usually Pizza Hut has more professional employees.
Atmosphere: 1
Service: 1
Restaurantji Recommends
They don't serve people and they have to wait too long.
Atmosphere: 1
Food: 1
Service: 1
I live in east orlando and have never had an issue with the pizza huts in my area. But when friends and I wanted to order stuff from here, it was one unpleasant surprise after another. First of all, the place looks so run down on top of being tucked away in a corner. Paint peeling on the inside, lights out on the sign outside. There was a huge roach everyone saw while we waited for our food. Then they took almost a whole hour to get our pizzas out (even though we called ahead) and we had to ask several times if our order was ready. It was only until the hour was almost up and someone saw us still sitting there in the tiny corner of a space that they said “Oh! You’re still here?” After receiving the 3 boxes and chicken, I checked the first box and it was ok so we drove back only to realize the rest of the order was wrong and we had people in our party who don’t eat pork. We returned those. This morning I got a terrible stomach ache from the couple of slices I was able to get, they’re not keeping hygiene standards up to par back there. These children need an actual manager on the clock with them
Atmosphere: 1
Food: 1
Service: 1
This place has roaches!
The employees at this location are horrible.
Atmosphere: 1
Food: 4
Service: 1
The food was delicious, but ya'll must be using UberEats/DoorDash drivers (which is normally just fine) but can ya'll get them a Pizza Hut T-shirt or something? My last order was delivered by a woman that looked like she crawled right out of a trailer park; her long toenails creeping through her ill-fitted sandals and her crop top exposing her sagging belly skin is not what I want to see prior to eating my food. Just GROSS!
Atmosphere: 5
Food: 5
Service: 1
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