Since when do people have to give their phone number when they walk into the store to buy a pizza and pay with cash?
Atmosphere: 1
Food: 1
Service: 1
Eula
Tried to redeem a coupon that you can do in person or online at the store. Front desk person said to try to order it online through the app because he doesn’t know how to do it and tried to avoid to get the manager. Shortly after, another customer came up with the same coupon to redeem and then he got a manager. That was ridiculous and lazy service of them. I also noticed the attitude I received for not leaving a tip. Why would I leave a tip when you literally tried to avoid providing service IN STORE? Customer service was very poor of them.
Atmosphere: 1
Food: 5
Service: 1
Alfred Gotland
So expensive
Atmosphere: 1
Food: 1
Service: 1
Chanel Maya
The didn’t put any sauce on the pizza. Employers were playing around in the back, playing loud music. Not manager available for a refund. This location it’s a joke.
Atmosphere: 1
Food: 1
Service: 1
John Santiago
I spend a entire hour wating for my order for the manager to tell me that they forgot the cinnamon stick when 20 earlier was telling that we were just waiting for that. Is completely disrespectful and unprofessional then if we complain as dasher said she will call and banned us to pick up from there!
Service: 1
Jeff Carey
It’s been 10 years since I got Pizza Hut pizza. Used to be my favorite. Their pizza is just not good anymore. I added additional pepperoni and cheese, buttered the crust and had to reheat it and it was OK. Used to have a nice buttery crust in the pan pizza and it’s just not there anymore.
Atmosphere: 3
Food: 1
Service: 3
Crystal Spears
Great as always
Atmosphere: 5
Food: 5
Service: 5
J
I just came in for an order that I ordered online on lunch break, and the lady helped me right away, but then I forgot sauce, and she was busy. The guy in the back looked at me twice and didn’t help or say anything. I was blatantly being ignored. Very poor customer service. I couldn’t sit there for 19 min waiting on my lunch break
Service: 2
J Weather
Food was good,. prepared fast and friendly service
Atmosphere: 5
Food: 5
Service: 5
Andres Veitia
I can honestly say this is one of the worst Pizza Hut I’ve ever been to. I placed my order at 7:00pm ticket # 0106 this was for pick up I entered the store at 7:20pm my order I had placed was their special they had going on which was one medium Pepperoni, one medium cheese, pizza, one order of cheesy sticks and one order of cinnamon sticks total $23.42 after waiting for 22 minutes In their lobby I was approached by the cashier to inform me that they had burned the cinnamon sticks and it was going to be another 20 minutes while my pizza was just sitting there getting cold I was told that I would be refunded and if I didn’t receive my refund to bring my receipt back the following day it’s now 8:18 pm and I’m now leaving Pizza Hut very dissatisfied
Brittany the manager was amazing at fixing my order, she didn’t have an attitude like she hates her job. I love that she tried to get in contact with the GM but was unsuccessful. I physically couldn’t get to Pizza Hut so she sent out a replacement order for me and I am beyond grateful. She has no idea how she made my boys night with the correct pizza to continue our Halloween extravaganza since I’m on bedrest and can’t take them out tomorrow night.
Above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Steven Fifer
Tell this is the store where the young man decided to write a note on a delivery pizza that was rude. Said this is the result of you ordering before the dough is ready. All that happened was a pizza was ordered. It was not baked. Then wanted to give attitude when a refund was asked for. Don't do it.
Atmosphere: 1
Food: 1
Service: 1
Jazmeshia Rouse
I received this note when I ordered a pizza yesterday. I felt like this was completely disrespectful so I decided to go up there when I left work. The active manager at the Tom cursed me out and was screaming at me at the top of his lungs and refused to give me a refund or even explained to me why he was writing stuff like this on the pizza. I don’t feel like it’s my fault that their dough wasn’t ready, that has nothing to do with me, but I was definitely blown away about the disrespect and all the cursing in the loud music that was playing inside the store when I got there, I would advise you guys to just go to a different location
Atmosphere: 1
Food: 1
Service: 1
Mk Kadd
That location has the worst customers service ever
Since when do people have to give their phone number when they walk into the store to buy a pizza and pay with cash?
Atmosphere: 1
Food: 1
Service: 1
Tried to redeem a coupon that you can do in person or online at the store. Front desk person said to try to order it online through the app because he doesn’t know how to do it and tried to avoid to get the manager. Shortly after, another customer came up with the same coupon to redeem and then he got a manager. That was ridiculous and lazy service of them. I also noticed the attitude I received for not leaving a tip. Why would I leave a tip when you literally tried to avoid providing service IN STORE? Customer service was very poor of them.
Atmosphere: 1
Food: 5
Service: 1
So expensive
Atmosphere: 1
Food: 1
Service: 1
The didn’t put any sauce on the pizza. Employers were playing around in the back, playing loud music. Not manager available for a refund. This location it’s a joke.
Atmosphere: 1
Food: 1
Service: 1
I spend a entire hour wating for my order for the manager to tell me that they forgot the cinnamon stick when 20 earlier was telling that we were just waiting for that. Is completely disrespectful and unprofessional then if we complain as dasher said she will call and banned us to pick up from there!
Service: 1
It’s been 10 years since I got Pizza Hut pizza. Used to be my favorite. Their pizza is just not good anymore. I added additional pepperoni and cheese, buttered the crust and had to reheat it and it was OK. Used to have a nice buttery crust in the pan pizza and it’s just not there anymore.
Atmosphere: 3
Food: 1
Service: 3
Great as always
Atmosphere: 5
Food: 5
Service: 5
I just came in for an order that I ordered online on lunch break, and the lady helped me right away, but then I forgot sauce, and she was busy. The guy in the back looked at me twice and didn’t help or say anything. I was blatantly being ignored. Very poor customer service. I couldn’t sit there for 19 min waiting on my lunch break
Service: 2
Food was good,. prepared fast and friendly service
Atmosphere: 5
Food: 5
Service: 5
I can honestly say this is one of the worst Pizza Hut I’ve ever been to. I placed my order at 7:00pm ticket # 0106 this was for pick up I entered the store at 7:20pm my order I had placed was their special they had going on which was one medium Pepperoni, one medium cheese, pizza, one order of cheesy sticks and one order of cinnamon sticks total $23.42 after waiting for 22 minutes In their lobby I was approached by the cashier to inform me that they had burned the cinnamon sticks and it was going to be another 20 minutes while my pizza was just sitting there getting cold I was told that I would be refunded and if I didn’t receive my refund to bring my receipt back the following day it’s now 8:18 pm and I’m now leaving Pizza Hut very dissatisfied
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Brittany the manager was amazing at fixing my order, she didn’t have an attitude like she hates her job. I love that she tried to get in contact with the GM but was unsuccessful. I physically couldn’t get to Pizza Hut so she sent out a replacement order for me and I am beyond grateful. She has no idea how she made my boys night with the correct pizza to continue our Halloween extravaganza since I’m on bedrest and can’t take them out tomorrow night.
Above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Tell this is the store where the young man decided to write a note on a delivery pizza that was rude. Said this is the result of you ordering before the dough is ready. All that happened was a pizza was ordered. It was not baked. Then wanted to give attitude when a refund was asked for. Don't do it.
Atmosphere: 1
Food: 1
Service: 1
I received this note when I ordered a pizza yesterday. I felt like this was completely disrespectful so I decided to go up there when I left work. The active manager at the Tom cursed me out and was screaming at me at the top of his lungs and refused to give me a refund or even explained to me why he was writing stuff like this on the pizza. I don’t feel like it’s my fault that their dough wasn’t ready, that has nothing to do with me, but I was definitely blown away about the disrespect and all the cursing in the loud music that was playing inside the store when I got there, I would advise you guys to just go to a different location
Atmosphere: 1
Food: 1
Service: 1
That location has the worst customers service ever
Food: 2
Service: 1
Food was good
Atmosphere: 5
Food: 5
Service: 5
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