Planet Smoothie

Honestly, the smoothies are great. However this particular location smells like a public restroom. I’ve never had any major problems (other than the disgusting smell). Until today. I’m writing this as I’m standing in line. I’ve been in here waiting for 25 minutes already. There is a young black woman working. She is taking forever with the 1 customer in front of me. There are now 4 people behind me in line. I’m about to walk out because I truly do not have the time to stand here any longer. Super disappointing and bad customer service. Customers are now beginning to fight because we’ve all been standing here so long.

Atmosphere: 1

Food: 3

Service: 1

Payed 11 dollars for a small smoothie with meal replacement, and they went ahead and put so much ice in the mix that half the blender was still full of smoothie, of course what they gave me was literally pure ice no flavor at all. What a waste of money.

Atmosphere: 1

Food: 1

Service: 2

I specifically said no bananas and they put bananas

They close before 10 pm

The guy working in here this day in the morning is really fast and really nice I hope I see he face as employee of the month next months,and he was all by himself good job ?

Atmosphere: 5

Food: 5

Service: 5

Anthony thank you for your attentive and star service. I came for an açaí bowl but you confirmed what I wanted. Gave me options and also made sure I’m using my loyalty points and explained. It was such a excellent service after a busy morning. What a fresh breathe of kindness and great customer service! You are a

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Acai Original Smmothie, Mango Passion

I love this location! Everyone is always so quick, nice and friendly. They give me great recommendations when I want to try something new. I appreciate you all! Especially Anthony! Blessings to you all! Thank you!

Absolutely wonderful!

Definitely the worst customer service experience I have ever had, I placed an order online for 8.45 pm at the Rio Pinar Plaza location, I arrived to pick up at 9 pm and the girl was at the counter chatting with a friend and I didn't even know what There was an order to pick up, it was obvious that I didn't know what I was doing to prepare my bowl and the other girl who was inside cleaning had to tell her what ingredients my order included, even so when they gave me the order I had to show that I had paid for extra chia seeds because they didn't put them in or even read my order. I will not return to that place 0% recommended.

Definitely the worst customer service experience I've ever had, I placed an order online for 8.45 pm at the Rio Pinar Plaza location, I arrived to pick it up at 9 pm and the girl was at the counter chatting with a friend and I didn't 't even know what There was an order to pick up, it looked like she didn't know what she was doing to prepare my bowl and the other girl who was inside cleaning had to tell her what ingredients my order had, even so when they delivered the order I had to show that I had paid for extra chia seeds because they didn't put them in either, they didn't even read my order. I will not return to that place 0% recommended.

Always a friendly staff! And needless to say the drinks are awesome. Twig and berries for Daddy every time ?❤️

Too expensive.

Help is not friendly

Excellent and friendly staff! I come in weekly in my wheelchair and they always take good care of me with a smile and great service. Everyone i met there has been pleasant.

Dear Planet Smoothie Team,on Wednesday May the 10th you were particularly amazing!!! Advent Health East Orlando Endoscopy Team is filled with gratitude for the donation of smoothies that have made to celebrate with us the Nurse's Week! Thank you also for the thoughtful notes you have written on each cup and for simply being REMARKABLE!!!!?????????????

Great selection of options to choose from. They have a free member reward program as well.You can add, modify and remove things you want or don't want. Overall friendly service and quick for a healthy option.