By far the most expensive worst experience yet. Spent over 37 dollars for 2 small servings/meals, fatty chicken, steak that tasted like it was marinated in plain water. Men's. Restroom was closed, other restroom was dirty without hand soap and dirty toilet paper. Went greatly downhill over the years and probably our last visit. Menu and quality have greatly diminished.
Atmosphere: 1
Food: 1
Service: 3
Rodney Cummings
Healthy to go food option.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Tropichop, Grilled Chicken, Black Beans
Norma Torres
Good food
Atmosphere: 5
Food: 5
Service: 5
Iliana Gomez
Love pollo tropical. Good food. Good prices. Variety in the menu. Rico
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flan, Red Beans, Grilled Chicken, Fried Yuca
Nicole Douse
Food is tasty but there us a language barrier. Spanish speaking but not really english
Atmosphere: 3
Food: 4
Service: 3
Candace Nelson
Service is horrendous. Food was not fresh.
Atmosphere: 1
Food: 1
Service: 1
Ale ConQueso
We order to eat in. I wanted a lemonade, however I was hesitant as I don't care for the minute maid brand, and that's what appeared to be. The best customer service and business minded individual... He went to the back (I assume the kitchen), and brought back the lemonade container to show me the brand, which was not the one I didn't care for. We purchased two lemonades because he went out of his way to assist his customers, and did two good additional sales! I don't recall the team members name, however I believe he spoke Spanish, and he had a bit of red hair. He should get a good raise!
I didn't like the dining area, especially the ceiling, some of the ceiling tile were missing.
Atmosphere: 3
Food: 5
Service: 5
Deon Carter
Gives the WRONG ORDER EVERYTIME… check your bag before pulling off cause they got your order wrong…
Atmosphere: 1
Food: 1
Service: 1
Nicoll Daniela Lozano Leon
It was definitely a great experience to visit this tropical chicken, the food was delicious, the service incredible, you really see excellent coordination between the manager and the team
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Beans, Grilled Chicken, Cuban Sandwich, Pulled Pork
Verenice excellent treatment good staff good and fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buen Churrasco
Marimar Torres
Verenise excellent treatment, good service and the best attention
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buen Churrasco
Carlos Eduardo
I love the service of this specific Tropical Chicken! The food is always tasty and fresh and the girls and managers are excellent! I've been coming here for a month and I love it.
Atmosphere: 5
Food: 5
Service: 5
Joseph Negron
Food was good, chicken was bussin, it was cooked perfect!
By far the most expensive worst experience yet. Spent over 37 dollars for 2 small servings/meals, fatty chicken, steak that tasted like it was marinated in plain water. Men's. Restroom was closed, other restroom was dirty without hand soap and dirty toilet paper. Went greatly downhill over the years and probably our last visit. Menu and quality have greatly diminished.
Atmosphere: 1
Food: 1
Service: 3
Healthy to go food option.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Tropichop, Grilled Chicken, Black Beans
Good food
Atmosphere: 5
Food: 5
Service: 5
Love pollo tropical. Good food. Good prices. Variety in the menu. Rico
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flan, Red Beans, Grilled Chicken, Fried Yuca
Food is tasty but there us a language barrier. Spanish speaking but not really english
Atmosphere: 3
Food: 4
Service: 3
Service is horrendous. Food was not fresh.
Atmosphere: 1
Food: 1
Service: 1
We order to eat in.
I wanted a lemonade, however I was hesitant as I don't care for the minute maid brand, and that's what appeared to be. The best customer service and business minded individual... He went to the back (I assume the kitchen), and brought back the lemonade container to show me the brand, which was not the one I didn't care for.
We purchased two lemonades because he went out of his way to assist his customers, and did two good additional sales! I don't recall the team members name, however I believe he spoke Spanish, and he had a bit of red hair. He should get a good raise!
I didn't like the dining area, especially the ceiling, some of the ceiling tile were missing.
Atmosphere: 3
Food: 5
Service: 5
Gives the WRONG ORDER EVERYTIME… check your bag before pulling off cause they got your order wrong…
Atmosphere: 1
Food: 1
Service: 1
It was definitely a great experience to visit this tropical chicken, the food was delicious, the service incredible, you really see excellent coordination between the manager and the team
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Beans, Grilled Chicken, Cuban Sandwich, Pulled Pork
Best food from Management
Restaurantji Recommends
Best food ever
Atmosphere: 5
Food: 5
Service: 5
Verenice excellent treatment good staff good and fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buen Churrasco
Verenise excellent treatment, good service and the best attention
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buen Churrasco
I love the service of this specific Tropical Chicken! The food is always tasty and fresh and the girls and managers are excellent! I've been coming here for a month and I love it.
Atmosphere: 5
Food: 5
Service: 5
Food was good, chicken was bussin, it was cooked perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Pulled Pork
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