Pollo Tropical
$ • Chicken, Latin American, Fast Food
Hours:
7643 W Colonial Dr, Orlando
(407) 293-6118
About Pollo Tropical
Customers' Favorites
Pollo Tropical Reviews
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just ordered thru Uber eats for a quick dinner tonight. I've been eating pollo tropical for years. This is the worst ever. has nothing to do with the delivery. it got here very quick.
the yellow rice is mushy and flavorless.
the veggies are mush.
they forgot my plantains and gave my yucca instead.
ordered extra cilantro garlic sauce and didn't receive any.
go spend your money elsewhere. I'd rather eat Taco Bell than this.
Location has roaches! I had to throw my food away lost my appetite. $18 in the trash
It's just not for me. The taste, texture, and appearance were all disappointing😩
Ratings
Menu
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
People in Orlando Also Viewed
Pollo Tropical's chicken has received mixed reviews, with some customers finding it dry and lacking flavor. However, many others describe the food as fresh, tasty, and full of authentic Caribbean spices. The grilled chicken is particularly noted as delicious, and the variety of side options is well-prepared, including tropichops, plantains, and fried yuca. While some diners mention that the dining area could benefit from cleaner tables, others find the chairs comfortable and the overall atmosphere pleasant. Service is often fast and efficient, with staff like Amanda and Josie receiving praise for their friendliness and attention to detail. There have been complaints about order accuracy and long wait times, including missing items. The restaurant is seen as a great spot for a tasty and affordable meal, although some customers feel that the portions, particularly the slices of meat and chicken, could be larger given the price. Overall, the staff is described as cooperative, happy, and gentle, contributing to a positive dining experience despite some inconsistencies in food temperature and delivery of ordered items.