Pollo Tropical
$ • Chicken, Latin American, Fast Food
Hours:
7643 W Colonial Dr, Orlando
(407) 293-6118
About Pollo Tropical
Customers' Favorites
Pollo Tropical Reviews
Ratings
Menu


Hours
Monday | 10:30AM - 12AM |
Tuesday | 10:30AM - 12AM |
Wednesday | 10:30AM - 12AM |
Thursday | 10:30AM - 12AM |
Friday | 10:30AM - 12AM |
Saturday | 10:30AM - 12AM |
Sunday | 10:30AM - 12AM |
Pollo Tropical's chicken has received mixed reviews, with some customers finding it dry and lacking flavor. However, many others describe the food as fresh, tasty, and full of authentic Caribbean spices. The grilled chicken is particularly noted as delicious, and the variety of side options is well-prepared. While some diners mention that the dining area could benefit from cleaner tables, others find the chairs comfortable and the overall atmosphere pleasant. Service is often fast and efficient, but there have been complaints about order accuracy and long wait times, including missing items. The restaurant is seen as a great spot for a tasty and affordable meal, although some customers feel that the portions, particularly the slices of meat and chicken, could be larger given the price. Overall, the staff is described as cooperative, happy, and gentle, contributing to a positive dining experience despite some inconsistencies in food temperature and delivery of ordered items.