I just ordered delivery from this location for two TropiChop Bowls, some sweet plantains, and a chicken Caesar wrap.
The presentation of the bowls wasn’t fantastic, but at least I can say they were made correctly and as ordered. Unfortunately, the plantains looked like I got a regular size, instead of the large, as it was only like halfway filled. And then the wrap was smaller than my hand; it felt like it should’ve been in a kid’s meal, and a huge waste of almost $10!
Overall, I’m just very disappointed in the quality of food that’s coming out. Everything just seemed extremely rushed and not much attention to detail. Like for example, it even says on my receipt, I was supposed to receive four barbecue sauces and only received three. Certainly not the end of the world, but a very easy thing that could’ve been done right the first time. My final issue was that they didn’t give me any napkins or cutlery to eat my food with. Rushed rushed rushed…
Ben Burgos
I went twice for lunch. The morning staff is super friendly. This is not the old Pollo tropical. The place was super clean. The beans were on point.
Joshua Soto
I when to pollo tropical food was good. Everything was clean. Limarys was kind.
keyshla martinez
I Went to Pollo Tropical and they attended me so nicely. The food there is so amazing. The place was so clean and organized. Limarys was a good person and kind to me.
Gabriel Tawadros
Nicole the Manager was excellent! She really took care of us. The food and service was excellent! Very fresh and delicious.
Jose Alvarez
The food is amazing here, everything fresh, and delicious flavor, I loved it. The store is amazing, always clean. The staff is very helpful.
Mary Schwille
Absolutely delicious!! Chicken is my go to protein, stopped in this Pollo Tropical for a quick bite to eat before work and was impressed with the cleanliness and attentive staff! Thanks for keeping the hangry away! Recommend the family meals- had so much left over!
Vikki Rife
I would give 0 stars if I could. My husband and I came in and stood up front waiting to place our order for over 10 minutes. There were 4 people working up front. Not 1 person even said hello or acknowledged us. When my husband asked them what we needed to do to place an order, they looked over at us for half a second and looked away. So, we walked out. My husband went back in to ask for the manager, and nobody would respond to let us know. Horrible customer service!
The service was excellent, Nicole and Nayelis were very friendly and helpful. And the food was amazing
shawnn stricklan
Eduardo the GM was nice and he made my experience amazing. I will recommend. Food was very fresh and I never write reviwes
Eduard Toffoli
Love this place
D Boy
Service was excellent! Everyone was polite. The GM Elduardo was very attentive and made sure that everything was on point. I definitely recommend this spot….
Gen 2 Brawl stars
The employees especially Nicole, diayelis is really helpful
Very good people are bilingual very welcoming too
I just ordered delivery from this location for two TropiChop Bowls, some sweet plantains, and a chicken Caesar wrap.
The presentation of the bowls wasn’t fantastic, but at least I can say they were made correctly and as ordered. Unfortunately, the plantains looked like I got a regular size, instead of the large, as it was only like halfway filled. And then the wrap was smaller than my hand; it felt like it should’ve been in a kid’s meal, and a huge waste of almost $10!
Overall, I’m just very disappointed in the quality of food that’s coming out. Everything just seemed extremely rushed and not much attention to detail. Like for example, it even says on my receipt, I was supposed to receive four barbecue sauces and only received three. Certainly not the end of the world, but a very easy thing that could’ve been done right the first time. My final issue was that they didn’t give me any napkins or cutlery to eat my food with. Rushed rushed rushed…
I went twice for lunch. The morning staff is super friendly. This is not the old Pollo tropical. The place was super clean. The beans were on point.
I when to pollo tropical food was good. Everything was clean. Limarys was kind.
I Went to Pollo Tropical and they attended me so nicely. The food there is so amazing. The place was so clean and organized. Limarys was a good person and kind to me.
Nicole the Manager was excellent! She really took care of us. The food and service was excellent! Very fresh and delicious.
The food is amazing here, everything fresh, and delicious flavor, I loved it. The store is amazing, always clean. The staff is very helpful.
Absolutely delicious!! Chicken is my go to protein, stopped in this Pollo Tropical for a quick bite to eat before work and was impressed with the cleanliness and attentive staff! Thanks for keeping the hangry away! Recommend the family meals- had so much left over!
I would give 0 stars if I could. My husband and I came in and stood up front waiting to place our order for over 10 minutes. There were 4 people working up front. Not 1 person even said hello or acknowledged us. When my husband asked them what we needed to do to place an order, they looked over at us for half a second and looked away. So, we walked out. My husband went back in to ask for the manager, and nobody would respond to let us know. Horrible customer service!
Eduardo was amazing.
Restaurantji Recommends
The service was excellent, Nicole and Nayelis were very friendly and helpful. And the food was amazing
Eduardo the GM was nice and he made my experience amazing. I will recommend. Food was very fresh and I never write reviwes
Love this place
Service was excellent! Everyone was polite. The GM Elduardo was very attentive and made sure that everything was on point. I definitely recommend this spot….
The employees especially Nicole, diayelis is really helpful
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