Manager Azaela extremely rude, argumentative, and non helpful. We asked for help and she refused to help and tried correcting us, we had to figure out the kiosk on our own.
Babi Carter
Really has gone downhill, for some reason they never have legs or they always need 30 minutes to cook.
Michael Plummer
Came was told to use kiosk couldn't figure out kiosk lady in all black popeyes uniform helped me and even told the manager on duty my order and they still got it wrong called the 321 number did everything the answering service said to do and to date nothing not one email or phone call never in my life would I have ever thought I would be done with popeyes but I am now popeyes will be churches in 3 years or less and that's ashame tired of the poorly trained workers bad attitudes and the I don't care attitudes giving me whatever and not what I paid for and then getting mad at me when I complain dirty tables dirty restaurants yeah I will go elsewhere and tell others to do the same goodbye
W Bean
Knowing in advance this is going to fall on deaf ears, writing it anyway to whomever it may concern. On my way home, stopped by this location to pickup dinner. There was hardly any wait. Placing the order, was already told that I can’t have my 10 piece all dark meet as I wanted and that it has to be mixed. So I didn’t want to argue that it’s the only location that has this rule. Paid for the order and waited for it to be prepared. Picked it up when done and drove home. At the table, found out I didn’t get what I ordered or the sides I paid extra for. Took pictures and the receipt and drove back to the location 20-25 minutes watch way in rainy rush hour. Spending $3 a gallon in gas plus tolls in this trip. Asked for the manager and was met with an attitude like “so what”. I didn’t go back to beg or ask for a give away. Tried to get in touch with corporate or customer service but you get a recording and direction to go online and chat with an AI. So to save myself the aggravation, I write this and adamant it’s not going anywhere. But what I am absolutely positively sure of, is I’ll never buy anything EVER from Popeyes, this location or any other. You can keep my $42.59 and rest assured that you won’t get a penny out of me or any of my family members EVER again. I would’ve posted pictures of everything but there isn’t this option here.
Azalea Ocampo
Hot food
Fulton Dominic Nealy
Great staff
Donna Hines
The Popeyes at 1506 McCoy road in Orlando, Florida really needs a NEW manager. AZALEA OCAMPO, the general manager on duty who ruined my lunch hour, needs to be fired. I ordered my food and when it came time to pay it, I had a $100 bill. She refused to take it, that’s funny because it’s actual currency, and she told me she wasn’t going to take it, even though she showed me her drawer full of cash which she could’ve easily made change. My son is a blue-collar worker, that makes good money. I was sitting in the truck waiting for him the whole time to bring out our food. I visited him during his lunch hour, and the heifer took up the whole time by denying him service.
I don’t believe she belongs in customer service of any kind. If this is the way Popeyes treats their guests, I can see it going down downhill fast in this economy! I have never heard of someone being so obnoxiously, rude, using her position to be a bully and denying service to a customer who only needed about $50 and change back, because we all know Popeyes is very expensive.
Avoid this location at any cost!
Amrita Sukhnandan
This is the best Popeyes near us! The food is always fresh! The employees are actually very kind and polite. Jerry and Madeline at the drive through window was exceptional and filled with a positive attitude which was nice for a change.
OTHER POPEYES SHOULD TAKE NOTES FROM THIS POPEYES ON CUSTOMER SERVICE AND KINDNESS!!!
I'm a California transplant and hardly ever ate at fast food restaurants. God forbid it didn't have kale in it I didn't want to know nothing about it lol just kidding. Friend of mine loves the place and dragged me with him. You go to the big TV screen and order what you want I ordered a three piece with mashed potatoes and gravy apple pie and a drink it came with fries. Being the only patrons there the food was fresh fast and hot. It was delicious nothing I'd write home about to be honest with you but better than average for sure. Would I go there myself if everything else was closed and that was only thing open yes with other friends yes but overall probably not on my own and that's just my opinion says nothing about how great the facility was and how quick and delicious the food was. I'm just not big in the mediocre personally.
Mr Todd
Take the mandatory kiosks away. I would like to order from a human. You won't get my business until you have the decency to take my order person to person.
Jake Duke
It was good great chiken sandwich and fries
B McK
The employee Ricardo is very rude and a liar. I tried to change my order. He lied and told me I couldn’t change my order.
Ken Carrera
WORST CUSTOMER SERVICE EVER!!!!!!! Shaking Mad.. Al Copland would NOT APPROVE... If I could give it zero stars I would....
Manager Azaela extremely rude, argumentative, and non helpful. We asked for help and she refused to help and tried correcting us, we had to figure out the kiosk on our own.
Really has gone downhill, for some reason they never have legs or they always need 30 minutes to cook.
Came was told to use kiosk couldn't figure out kiosk lady in all black popeyes uniform helped me and even told the manager on duty my order and they still got it wrong called the 321 number did everything the answering service said to do and to date nothing not one email or phone call never in my life would I have ever thought I would be done with popeyes but I am now popeyes will be churches in 3 years or less and that's ashame tired of the poorly trained workers bad attitudes and the I don't care attitudes giving me whatever and not what I paid for and then getting mad at me when I complain dirty tables dirty restaurants yeah I will go elsewhere and tell others to do the same goodbye
Knowing in advance this is going to fall on deaf ears, writing it anyway to whomever it may concern.
On my way home, stopped by this location to pickup dinner. There was hardly any wait.
Placing the order, was already told that I can’t have my 10 piece all dark meet as I wanted and that it has to be mixed. So I didn’t want to argue that it’s the only location that has this rule.
Paid for the order and waited for it to be prepared. Picked it up when done and drove home. At the table, found out I didn’t get what I ordered or the sides I paid extra for.
Took pictures and the receipt and drove back to the location 20-25 minutes watch way in rainy rush hour. Spending $3 a gallon in gas plus tolls in this trip.
Asked for the manager and was met with an attitude like “so what”. I didn’t go back to beg or ask for a give away.
Tried to get in touch with corporate or customer service but you get a recording and direction to go online and chat with an AI.
So to save myself the aggravation, I write this and adamant it’s not going anywhere. But what I am absolutely positively sure of, is I’ll never buy anything EVER from Popeyes, this location or any other. You can keep my $42.59 and rest assured that you won’t get a penny out of me or any of my family members EVER again.
I would’ve posted pictures of everything but there isn’t this option here.
Hot food
Great staff
The Popeyes at 1506 McCoy road in Orlando, Florida really needs a NEW manager. AZALEA OCAMPO, the general manager on duty who ruined my lunch hour, needs to be fired. I ordered my food and when it came time to pay it, I had a $100 bill. She refused to take it, that’s funny because it’s actual currency, and she told me she wasn’t going to take it, even though she showed me her drawer full of cash which she could’ve easily made change. My son is a blue-collar worker, that makes good money. I was sitting in the truck waiting for him the whole time to bring out our food. I visited him during his lunch hour, and the heifer took up the whole time by denying him service.
I don’t believe she belongs in customer service of any kind. If this is the way Popeyes treats their guests, I can see it going down downhill fast in this economy! I have never heard of someone being so obnoxiously, rude, using her position to be a bully and denying service to a customer who only needed about $50 and change back, because we all know Popeyes is very expensive.
Avoid this location at any cost!
This is the best Popeyes near us! The food is always fresh! The employees are actually very kind and polite. Jerry and Madeline at the drive through window was exceptional and filled with a positive attitude which was nice for a change.
OTHER POPEYES SHOULD TAKE NOTES FROM THIS POPEYES ON CUSTOMER SERVICE AND KINDNESS!!!
Food was slow and overpriced.
Changed for the better as of today!
Restaurantji Recommends
I'm a California transplant and hardly ever ate at fast food restaurants. God forbid it didn't have kale in it I didn't want to know nothing about it lol just kidding. Friend of mine loves the place and dragged me with him. You go to the big TV screen and order what you want I ordered a three piece with mashed potatoes and gravy apple pie and a drink it came with fries. Being the only patrons there the food was fresh fast and hot. It was delicious nothing I'd write home about to be honest with you but better than average for sure. Would I go there myself if everything else was closed and that was only thing open yes with other friends yes but overall probably not on my own and that's just my opinion says nothing about how great the facility was and how quick and delicious the food was. I'm just not big in the mediocre personally.
Take the mandatory kiosks away. I would like to order from a human. You won't get my business until you have the decency to take my order person to person.
It was good great chiken sandwich and fries
The employee Ricardo is very rude and a liar. I tried to change my order. He lied and told me I couldn’t change my order.
WORST CUSTOMER SERVICE EVER!!!!!!! Shaking Mad.. Al Copland would NOT APPROVE... If I could give it zero stars I would....
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