QDOBA Mexican Eats

Went here a few weeks ago….
Tourist with my family, horrible experience from the manager in there… since when did they charge for extra veggies.

Atmosphere: 1

Food: 1

Service: 1

Don’t go here unless you want to be chased out of the store. Don’t walk RUN away from this QDOBA.

Yesterday, I went to QDOBA to pick up the food I had already paid for through an Uber Eats pickup order. Uber was the only way I could pay at the moment, so I walked in just to add extra veggies like I always do no problems, no attitude, nothing unusual.

But the moment I walked out with my bag, the entire situation flipped upside down.

Out of nowhere, the store manager a heavy-set white woman came charging out after me, accusing me of telling her employees that I “wasn’t paying.”
Which was wild, because the order was already paid for. All she had to do was check the system.

But instead of using the tablet right in front of her, she used her legs and her lungs.

She followed me out of the building, walked straight into my workplace, and began raising her voice at me in front of customers, coworkers, and my own manager.

I was embarrassed, confused, and honestly shocked. I tried to explain that Uber Eats handles the payment instantly, but she wasn’t interested in facts. She wanted a scene.

Then she threatened to call the police on me.
Over a meal that was already paid for.
Over something she could’ve verified in seconds.

And the kicker?
After all that chaos, yelling, and chasing, she ended up adjusting the order on Uber Eats herself something she could’ve done from the very beginning WITHOUT following me, WITHOUT yelling, WITHOUT humiliating me at my job.

But it gets worse.

My stepmom called the store this morning to ask what happened… and the manager profiled her as me, spoke to her rudely, and lied about me on the phone.

Imagine being so committed to being unprofessional that you’re now mistreating completely different people because you think they “sound like” the person you already targeted.

That’s not a misunderstanding at that point that’s a pattern.

And this isn’t even the first issue. Just last week, one of my coworkers also a person of color was treated disrespectfully there for simply asking for more vegetables. I’m not saying anything directly…
but I am saying I see the pattern, and it’s uncomfortable.

I paid.
I wasn’t rude.
I did NOTHING wrong.

I did not deserve to be followed, confronted in my workplace, yelled at, threatened with police, and lied about.
No customer deserves to be treated like that. Ever.

Atmosphere: 1

Food: 3

Service: 1

Liked it

Atmosphere: 5

Food: 5

Service: 5

i was just there today for the first time and the manager was so nice and the food itself is amazing and amazing portions and service!! clean and organized place!

Atmosphere: 5

Food: 5

Service: 5

Staff was super nice despite us arriving 10 min to close. Super friendly and good portions. Food was amazing! Highly recommend!!

Atmosphere: 5

Food: 5

Service: 5

The food was so delicious and fresh. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burritos Bowls, Vegetarian, Queso \u0026 Chips

My BabySister and I ate here Wednesday! It was the start of of a beautiful Sunset meal shared by a lake here in Orlando. And, after the chaotic afternoon, nothing could take away from the moment. Sunset view pics are shown.

The bowl I created was absolutely amazing. We had a few stops to make on the way to this spot and I had the bowl almost eaten before we got to the Lake.

The store was clean, as was the bathroom. The folks that took care of us were kind and friendly. Loved their energy. I felt welcomed! But Amen Hallelujah thank you folks for an amazing meal. I thoroughly enjoyed it!

Atmosphere: 5

Food: 5

Service: 5

Super nice staff. Huge proportions. Healthy delicious food

Atmosphere: 5

Food: 5

Service: 5

AMAZING!!! The service was amazing the workers were sooo nice and the food was so fresh and amazing, everything was clean too. The BEST qudoba I've been too. Even better than Chipotle, which is weird because I loooove Chipotle, I highly recommend going to this qudoba, you will not regret it!!!!

Atmosphere: 5

Food: 5

Service: 5

Great experience and fresh food! I love this location!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burritos Bowls, Steak Burrito Bowl, Hand-Crafted Guacamole \u0026 Chips

My daughter and loved the visit here. The staff was patient and kind hike waiting for my daughter's T-Mobile coupon to work. The food was fresh and tasted delicious. We will definitely visit again on our next trip.

Atmosphere: 5

Food: 5

Service: 5

Grace at the front was amazing, she was by herself in the store and she was super sweet and efficient, amazing worker

Atmosphere: 5

Food: 5

Service: 5

This is one of the nicest Qdobas I've ever been to. Terrific people, clean store and fresh, yummy food. We've been there first thing in the morning and later at night and our experience was the same both times.
Qdoba is my favorite place to eat but we live an hour from this store so we don't get there often. Please consider opening up a location near Auburndale, or somewhere in Polk County. We had 137 visits last year, but only 4 this year because we live so far away now.

Atmosphere: 5

Food: 5

Service: 5

First time and for sure coming again! Amazing service especially from the manager Linda

Atmosphere: 5

Food: 5

Service: 5

Doordashed an order and the food was excellent!

Food: 5

Recommended dishes: Chips and Queso, Burritos Bowls