Smoothie King

Great service & very understanding. Will definitely be back, thank you so much for the amazing customer service!

Atmosphere: 5

Food: 5

Service: 5

Terrible! I ordered twice and they still got it wrong!! Please train your employees right!!!! I gave back my order and asked for a refund!!!

Atmosphere: 1

Food: 1

Service: 1

The best smoothies- no where we love more! Great quality always and good atmosphere!

Atmosphere: 5

Food: 5

Service: 5

I am writing to formally lodge a complaint regarding an unacceptable incident that occurred today, [August 29, 2025], at your Lake Nona, Florida location.

During my visit, despite having proof of purchase, I was wrongfully accused of stealing. Not only was this accusation completely unfounded, but the staff member involved used offensive and inappropriate verbiage toward me, which I found both humiliating and disrespectful.

I presented my receipt as proof of purchase, yet I was still subjected to this treatment. Being publicly accused of theft without cause is extremely damaging, and the language used was unprofessional, offensive, and completely out of line for any customer service environment.

I respectfully request that this matter be investigated immediately and that appropriate action is taken to ensure no other customer is treated this way. In addition, I would like a written apology and clarification of what steps will be taken to prevent this from happening again.

I have been a loyal Smoothie King customer and never expected to face such treatment. I hope you will treat this matter with the seriousness it deserves.

Atmosphere: 1

Food: 5

Service: 1

I used to be a very big fan of the smoothies from Smoothie King, and idk if it’s the location or a change in recipe but recently smoothies have been… lackluster and flavorless, I hope they remedy this soon! This place used to be a favorite and I look forward to trying them again

Atmosphere: 3

Food: 2

Service: 4

Big ups to both lady's at this very establishment. There was an error with one of my smoothies, & I called & spoke to one of the lady's, about the wrong smoothiei received, & they kept there word & corrected the error with my smoothie without any hesitation. Was very respectful over the phone & in person & made it right. I will be back again. Thank you Mel, for making it right & being very respectful both on the phone & in person.

Atmosphere: 5

Food: 5

Service: 5

Noah is the reason I keep coming back to this location. He is ALWAYS friendly, efficient, and on point every time. It’s clear Noah really cares about the customers and takes pride in his work. Definitely one of the best experiences I’ve had here. Thank you Noah for always making my smoothie taste Excellent!

Atmosphere: 5

Food: 5

Service: 5

You go to the drive-through people never get your attention. They never answer to you whatever you wanna order. They’re really bad service.

Atmosphere: 1

Food: 1

Service: 1

The staff was so courteous and they made my vegan pineapple spinach smoothie just right with a fiber, blend multivitamin and energy boost add-on

Atmosphere: 5

Food: 5

Service: 5

I love smoothie king

I always eat the same thing, Bee Berry Sting. Yesterday I went again and this is what they gave me for the same price, half the bowl, it's disrespectful. I was so upset that I left. Unfortunately, this is how you lose customers. You can't say that you use a specific amount since it's not the first time I've eaten there and I know the amount you normally serve. This is unacceptable and very regrettable.

LOVE LOVE LOVEEEE coming here!!!
Isabella is always so nice and attentive !

Molly was extremely helpful and kind. Will definitely be back soon!

Noah is the best!

Went to the store and an employee with a. Rose tattoo on his neck refused to enter a gift card I was gifted for Christmas. He said he didn’t know how to do that and kept persisting instead of asking anyone else for help. Not sure if il return. Terrible customer service and the smoothies taste atrocious.

After reading the other reviews i hope I didn’t run into the SAME guy (Julian) giving everyone crappy customer service cause it seems like it is smh.

Atmosphere: 1

Food: 1

Service: 1