I try to give this place another chance and was disappointed. It was okay ten years ago when I was a child, but now it's a shell of its former self.
There's only ever like three people working there, so it takes three hours to get something done. I showed up an hour before closing Assuming it wouldn't be busy of course, it was busy, so I don't mark them off too bad for taking 30 minutes to get me one drink.
But I literally chose to go exactly when google tells me it's not so busy and I am waiting here for approximately 35 mins for 1 drink and I still have got nothing, It took so long the app doesn't even let me see my order anymore, it tells me it's been completed yet the employee still say they're working on it.
And I am not blaming any employee i'm blaming the greedy corporate overlords and managers that choose not to staff this place effectively.And I know it's not a staffing issue because I and many of my friends have applied to this place and been rejected despite having all requirements. But who would want to work here anyway? because you're overworked and understaffed for terrible pay.
As of writing this, I finally got my order. And it wasn't even the right one, I asked for a slushie and I got a drink. But the line is so long 12 cars long as of writing this with 15 in the car stalls. It would take another 30 to 40 minutes, just to get my drink again.
0/10 never coming back again.I just feel bad for the workers because I have to deal with all this bs.And the angry customers and get terrible pay and be overworked every night
Atmosphere: 1
Food: 5
Service: 1
Eddie Maratov
Worst experience
Service: 1
Randy Marcom
Very slow on getting my food. 3 cars in front of me and 5 behind me. 30 minutes to get fast food. Ridiculous. Drive thru speaker system doesn't work. This place needs repairs done
Atmosphere: 3
Food: 3
Service: 3
E L Evans
Horrible experience! Rude, hateful workers! Ordered in the app, paid and food was delivered wrong, without toppings ordered. Worker came and threw the difference at me!
Atmosphere: 1
Food: 2
Service: 1
Chris Davis
Drinks was good like the other 50 Sonic I have visited. Just a little slow after they was not that busy
Atmosphere: 4
Food: 5
Service: 4
Margarita Febres
We appreciate your acknowledgment of our service excellence! 🙏✨ #gratitude #service #excellence
Atmosphere: 5
Food: 5
Service: 5
John Besselievre
It was okay nothing special I didn't really care for my burger I asked for their not to be any bacon on my burger and there was unfortunately but I didn't make a big deal of it Just because I was on a big time crunch and we had to go to a doctor's appointment same with my wife's food as well there was something wrong with it. But the person who took our order was very polite and he had sounded like he had been having a difficult day so we didn't want to make it more difficult of course
Atmosphere: 2
Food: 1
Service: 3
Madison Biaglow
Kathryn needs to work on her attitude. I parked at a stall for a mobile pickup. Screen says it was being brought out, except it never came out. I waited 15 more minutes then pressed the red button . I am not angry at this point and happy to wait just want an update. I had only ordered two drinks. 10 more minutes go by and no one answers the button. I pull up to the drive thru window and she opens it up and says what do you want very aggressively. I just said I’m parked at the stall and it said it was coming out. She interrupts me to say well we only got two people so that’s that. I’ll go get it. I’m sorry but 35 minutes for two drinks is crazy and an apology would have been well received rather than the verbal onslaught I got. Chill Kathryn it’s just food and no one’s out to get you.
Atmosphere: 1
Food: 5
Service: 1
Cassie
Food was fresh and taste great
Atmosphere: 5
Food: 5
Service: 5
Pamela Gyce
Do not use this location service is awful Food under cooked
Drive thru guy had a nasty attitude off the bar for no reason. Don’t let these people handle your food.
Atmosphere: 1
Food: 1
Service: 1
Rodney Starcher
Slow. We waited almost 20 mins for someone to answer the speaker. Once we had ordered, another 30 mins for food. Standard sonic food, miss it since we left Texas and was good to get a taste of home.
Food: 4
Service: 2
Debbie Fittipaldi
Emily was great, she made sure we had everything in our order and that it was all correct all with a very friendly attitude,she was obviously doing a lot at once but got everything done. Food was brought out quickly.
Atmosphere: 5
Food: 5
Service: 5
Jon Burton 'The Industries Most Requested Designer'
This has got to be the slowest Sonic in town. Unfortunately its the only one in this area so we are forced do deal with this. There needs to be a reform in time, customer service and food quality.
Luis
This sonics is the worst. They had me waiting for over 20 mins at a stall and no one answered us. Also they had me wait at the drive thru for another 10 mins just to pick up an uber order that we did not know to pick up inside
I try to give this place another chance and was disappointed. It was okay ten years ago when I was a child, but now it's a shell of its former self.
There's only ever like three people working there, so it takes three hours to get something done. I showed up an hour before closing Assuming it wouldn't be busy of course, it was busy, so I don't mark them off too bad for taking 30 minutes to get me one drink.
But I literally chose to go exactly when google tells me it's not so busy and I am waiting here for approximately 35 mins for 1 drink and I still have got nothing, It took so long the app doesn't even let me see my order anymore, it tells me it's been completed yet the employee still say they're working on it.
And I am not blaming any employee i'm blaming the greedy corporate overlords and managers that choose not to staff this place effectively.And I know it's not a staffing issue because I and many of my friends have applied to this place and been rejected despite having all requirements. But who would want to work here anyway? because you're overworked and understaffed for terrible pay.
As of writing this, I finally got my order. And it wasn't even the right one, I asked for a slushie and I got a drink. But the line is so long 12 cars long as of writing this with 15 in the car stalls. It would take another 30 to 40 minutes, just to get my drink again.
0/10 never coming back again.I just feel bad for the workers because I have to deal with all this bs.And the angry customers and get terrible pay and be overworked every night
Atmosphere: 1
Food: 5
Service: 1
Worst experience
Service: 1
Very slow on getting my food. 3 cars in front of me and 5 behind me. 30 minutes to get fast food. Ridiculous. Drive thru speaker system doesn't work. This place needs repairs done
Atmosphere: 3
Food: 3
Service: 3
Horrible experience! Rude, hateful workers! Ordered in the app, paid and food was delivered wrong, without toppings ordered. Worker came and threw the difference at me!
Atmosphere: 1
Food: 2
Service: 1
Drinks was good like the other 50 Sonic I have visited. Just a little slow after they was not that busy
Atmosphere: 4
Food: 5
Service: 4
We appreciate your acknowledgment of our service excellence! 🙏✨ #gratitude #service #excellence
Atmosphere: 5
Food: 5
Service: 5
It was okay nothing special I didn't really care for my burger I asked for their not to be any bacon on my burger and there was unfortunately but I didn't make a big deal of it Just because I was on a big time crunch and we had to go to a doctor's appointment same with my wife's food as well there was something wrong with it. But the person who took our order was very polite and he had sounded like he had been having a difficult day so we didn't want to make it more difficult of course
Atmosphere: 2
Food: 1
Service: 3
Kathryn needs to work on her attitude. I parked at a stall for a mobile pickup. Screen says it was being brought out, except it never came out. I waited 15 more minutes then pressed the red button . I am not angry at this point and happy to wait just want an update. I had only ordered two drinks. 10 more minutes go by and no one answers the button. I pull up to the drive thru window and she opens it up and says what do you want very aggressively. I just said I’m parked at the stall and it said it was coming out. She interrupts me to say well we only got two people so that’s that. I’ll go get it. I’m sorry but 35 minutes for two drinks is crazy and an apology would have been well received rather than the verbal onslaught I got. Chill Kathryn it’s just food and no one’s out to get you.
Atmosphere: 1
Food: 5
Service: 1
Food was fresh and taste great
Atmosphere: 5
Food: 5
Service: 5
Do not use this location service is awful
Food under cooked
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Drive thru guy had a nasty attitude off the bar for no reason. Don’t let these people handle your food.
Atmosphere: 1
Food: 1
Service: 1
Slow. We waited almost 20 mins for someone to answer the speaker. Once we had ordered, another 30 mins for food. Standard sonic food, miss it since we left Texas and was good to get a taste of home.
Food: 4
Service: 2
Emily was great, she made sure we had everything in our order and that it was all correct all with a very friendly attitude,she was obviously doing a lot at once but got everything done. Food was brought out quickly.
Atmosphere: 5
Food: 5
Service: 5
This has got to be the slowest Sonic in town. Unfortunately its the only one in this area so we are forced do deal with this. There needs to be a reform in time, customer service and food quality.
This sonics is the worst. They had me waiting for over 20 mins at a stall and no one answered us. Also they had me wait at the drive thru for another 10 mins just to pick up an uber order that we did not know to pick up inside
Atmosphere: 1
Food: 1
Service: 1
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