The lady who is here in the mornings is so rude. Such a turn off for a great hotel. Just because she's paid to work on her shift doesn't mean she can say and act however she wants. Very unprofessional and puts a bad name on the hotel too. She really could care less for being there and management needs to train some of these employees.
Atmosphere: 1
Service: 1
Hailey Tan
I was reading the reviews before I went to this Starbucks store, at first I thought it was a misunderstanding on how everyone was saying their attitude is terrible and some people saying their attitude was fine. I went in the store and I see this worker glaring at me, I wasn’t sure if they were looking at something else behind me but when I went to order my breakfast, this lady gave me the biggest attitude ever. Telling me to wait outside and handed my receipt aggressively. Do not come to this Starbucks ever.
Atmosphere: 1
Food: 2
Service: 1
Seb T
I just gave 5 stars to another Starbucks in Orlando but stay away from this one!! Staff is arrogant and incompetent. Took 23 minutes to have 4 coffees to go and she did wrong on one of them : made it hot instead of a iced one. All that with an attitude!
Food: 3
Service: 1
Mery R
You need more than two staff. A 30min wait time is unacceptable.
Erika Felipe
Absolutely the slowest and rudest Starbucks I’ve ever been to. The lady at the register had a terrible attitude and made the whole experience unpleasant. If I could give zero stars, I would. Won’t be coming back.
Gloria A
No open wifi available
Danielle Braden
Dorcette(I may have the name incorrectly spelled) but she was by far the best experience I’ve ever had at a Starbucks; and I travel a lot for both work and pleasure. She was so accommodating and kind, and went way above and beyond what I’d expect for service at a Starbucks. I think she deserved to be recognized. :)
Atmosphere: 5
Food: 5
Service: 5
2oothpick “2thpick”
Coffees all came out quickly and tasted great. Service at Orlando airport has been fantastic in general.
Atmosphere: 5
Food: 5
Service: 5
Dan Willham
They don't take Starbucks gift cards. They don't give or take stars for purchases. They don't take mobile orders. Lines are often very long. They are just a coffee shop that happens to serve Starbucks brand coffee.
Extremely slow and inefficient team. Been waiting for 45min for a cappuccino. Worts team & their training I have ever encountered
Atmosphere: 1
Food: 5
Service: 1
Angel Hilton
Rudest Starbucks I have ever been in. Since when does Starbucks not provide water to customers paying 7$ for a freaking coffee? That’s BS… the staff in this location don’t care about quality or service.
Atmosphere: 1
Food: 1
Service: 1
Vinny Voci
The coffee service was fine however none of the warm breakfast items were available. After I paid and tipped I was informed they were out of what I ordered without a comparable substitute. Again, no warm breakfast items and just the danish, breads, etc. They were not able to offer me a refund or a gift card for the four items totaling $30. I was told to check my statement over the next few weeks and they would try to process it in the back end by a manager. I am going to try and resolve with Starbucks customer service. The cashiers wanted to help but this place seems very poorly managed.
Atmosphere: 3
Food: 1
Service: 2
Scott Perdue
I had low expectations from the reviews, but I thought this Starbucks was perfectly fine. The staff was friendly and the coffee and food quality was as expected. The only reason it’s not 5 stars is that they don’t have mobile ordering so you have to wait in the line (long in the mornings), but I was able to pay with my Starbucks card and earn stars (though you can’t redeem stars).
valeria chong
If I could rate this place 0 stars I would, the worst attitude and costumer service, never coming back, EVER. They messed up my order too and I placed it correctly she just decided not no ass the coffee, so I had to do the line again and pay AGAIN!!!!! So angry, it's dirty and disorganized.
Can’t even get to the place!
The lady who is here in the mornings is so rude. Such a turn off for a great hotel. Just because she's paid to work on her shift doesn't mean she can say and act however she wants. Very unprofessional and puts a bad name on the hotel too. She really could care less for being there and management needs to train some of these employees.
Atmosphere: 1
Service: 1
I was reading the reviews before I went to this Starbucks store, at first I thought it was a misunderstanding on how everyone was saying their attitude is terrible and some people saying their attitude was fine. I went in the store and I see this worker glaring at me, I wasn’t sure if they were looking at something else behind me but when I went to order my breakfast, this lady gave me the biggest attitude ever. Telling me to wait outside and handed my receipt aggressively. Do not come to this Starbucks ever.
Atmosphere: 1
Food: 2
Service: 1
I just gave 5 stars to another Starbucks in Orlando but stay away from this one!! Staff is arrogant and incompetent. Took 23 minutes to have 4 coffees to go and she did wrong on one of them : made it hot instead of a iced one. All that with an attitude!
Food: 3
Service: 1
You need more than two staff. A 30min wait time is unacceptable.
Absolutely the slowest and rudest Starbucks I’ve ever been to. The lady at the register had a terrible attitude and made the whole experience unpleasant. If I could give zero stars, I would. Won’t be coming back.
No open wifi available
Dorcette(I may have the name incorrectly spelled) but she was by far the best experience I’ve ever had at a Starbucks; and I travel a lot for both work and pleasure. She was so accommodating and kind, and went way above and beyond what I’d expect for service at a Starbucks. I think she deserved to be recognized. :)
Atmosphere: 5
Food: 5
Service: 5
Coffees all came out quickly and tasted great. Service at Orlando airport has been fantastic in general.
Atmosphere: 5
Food: 5
Service: 5
They don't take Starbucks gift cards. They don't give or take stars for purchases. They don't take mobile orders. Lines are often very long. They are just a coffee shop that happens to serve Starbucks brand coffee.
Service: 1
Restaurantji Recommends
Extremely slow and inefficient team. Been waiting for 45min for a cappuccino. Worts team & their training I have ever encountered
Atmosphere: 1
Food: 5
Service: 1
Rudest Starbucks I have ever been in. Since when does Starbucks not provide water to customers paying 7$ for a freaking coffee? That’s BS… the staff in this location don’t care about quality or service.
Atmosphere: 1
Food: 1
Service: 1
The coffee service was fine however none of the warm breakfast items were available. After I paid and tipped I was informed they were out of what I ordered without a comparable substitute. Again, no warm breakfast items and just the danish, breads, etc. They were not able to offer me a refund or a gift card for the four items totaling $30. I was told to check my statement over the next few weeks and they would try to process it in the back end by a manager. I am going to try and resolve with Starbucks customer service. The cashiers wanted to help but this place seems very poorly managed.
Atmosphere: 3
Food: 1
Service: 2
I had low expectations from the reviews, but I thought this Starbucks was perfectly fine. The staff was friendly and the coffee and food quality was as expected. The only reason it’s not 5 stars is that they don’t have mobile ordering so you have to wait in the line (long in the mornings), but I was able to pay with my Starbucks card and earn stars (though you can’t redeem stars).
If I could rate this place 0 stars I would, the worst attitude and costumer service, never coming back, EVER. They messed up my order too and I placed it correctly she just decided not no ass the coffee, so I had to do the line again and pay AGAIN!!!!! So angry, it's dirty and disorganized.
Atmosphere: 1
Food: 1
Service: 1
Loading...