Starbucks
Colonial Plaza Market Center, 2604 E Colonial Dr, Orlando
(407) 896-9389
Recent Reviews
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I go to this location because the team members are excellent.
Atmosphere: 5
Food: 4
Service: 5
Landon is the best
Atmosphere: 5
Food: 5
Service: 5
I ordered my drink 25 minutes and I didn’t get my drink until 10 minutes after the app said it was ready. They are slow, they talk amongst themselves as they are at a social event. They don’t recognize that customers online orders as urgent or needing to pick up the coffee and be on their way. This starbucks just lack of customer service.
Atmosphere: 2
Service: 1
Thank you! You made my day!
Service: 5
This is my favorite Starbucks! They have the best staff ❤️
Atmosphere: 5
Food: 5
Service: 5
This is my favorite location. I would like to give a shout-out to Jess,Nhan,Cheyeme & Sage. All wonderful young ladies who always greet you with a smile, Have the Best Customer service & keep this location spotless. Also they can help you find a new drink if just ask, I described what flavor I wanted & Sage inerduced me to the iced blonde vanilla latte :-) AAA+
Atmosphere: 5
Food: 5
Service: 5
To Kayla; On 2/11/2025 at 8:15 am African American woman was working at Starbucks addressed me rudely to leave because she insisted I wasn't a customer. I stated politely that I was a customer. She disregarded me and said that unless I was a customer I had to go. She then went inside I asked her to wipe my table down it was outside and dirty she was cleaning the other tables. She just turned her back on me, and said," I will get to it when I am ready," and went inside to check if I placed an order! It's my opinion that she should be retrained by JESS she was polite and perfectly made my coffee.
Atmosphere: 1
Service: 4
How is a Starbucks out of espresso?!? This makes ZERO sense this is a coffee shop espresso should always be in stock do BETTER! I also call the store to confirm and they said they were indeed out of espresso.
Best one around ! Fast and incredibly friendly !! I stopped going to the one near my house and started coming to this one bc the service is wonderful every single time. And the food and drinks are yummy and consistent!! Thank you team!!
Atmosphere: 5
Food: 5
Service: 5
Cheyene provided excellent customer service and Nhan made the Iced Brown Sugar Oatmeal "unshaken" correctly.
Appreciate the excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It is o.k. to run out of things you should have. What is not ok is nearly 15 minutes to get your order and having no one working in the pickup area who could call out names. Another customer picked up my drink.
Atmosphere: 3
Food: 5
Service: 2
So disappointed with food and drinks. Will be making my own coffee from now on. And charge $1.00 to fill to rim. Which makes no sense! Lost a customer!
Atmosphere: 1
Food: 3
Service: 3
Thank you Kayla and Joe for being rockstars!!
It’s against corporate policy to have lock codes on bathrooms. -Former Starbucks Partner
Excellent location and service, a magnificent atmosphere to spend a pleasant time.
Atmosphere: 5
Food: 5
Service: 5
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