Not good value for money. Napkins just handed to you with no bag. Shocking for a supposedly quality establishment.
Food: 4
Service: 5
Daniel Sevilla
Second time I’ve had a problem with this location, this time 1/3 items were ready in the time it was supposed to be. Waited patiently for rest to be done and the barista comes and asks what were waiting on, we tell them the name and they say “ we don’t have that “ and continues to work without bothering to ask to see our receipt or what we’ve ordered, I then have to say “ can we show you our receipt “ and he continues to work and ignore us. I go up to another barista and show them what we’ve ordered and they tell me “ we’re still working on it “ after the other just said it’s not in the system. We wait AGAIN and eventually the rest comes. Service needs to be more courteous and attentive. And not just ignore customers when being spoke to. Also communication between employees is lacking heavily.
Atmosphere: 5
Food: 5
Service: 1
Whgille
A very nice upscale Starbucks in Windermere. The staff is excellent and the store is very comfortable. I will come back to this Starbucks again.
Atmosphere: 5
Food: 4
Service: 5
Chris Fisher
Laid-back, low key on a Sunday evening. Would definitely go back around the same time.
Atmosphere: 5
Food: 5
Service: 5
Sabina B
UPDATE ON THIS LOCATION 11/22 Looks like the only thing they renovated was the store ? still lousy attitude from the girl/employee this AM. Why are Starbucks employees the most horrid people? One of the worst locations in Orlando Florida.LOTS OF NEGATIVE CHANGES. Open/closed, open closed, open closed! BEWARE: 3 TIMES I APPROACHED THE COUNTER TO LOAD MY CARD and instead of loading amount I ask, they Load whatever the cash I give them and pretend they didn’t hear. 3 times this happen. Joe, the manager is an idiot! Call their corporate office and complain. They are horrible and oh they fill your drinks 1/2 way. SCAM!! BRAND NEW in Publix shopping center. Loved the drive thru experience. Beautiful store. Nice and clean. Spacious and five stars given for customer service. Nice seating outside. Easy parking. Very safe location. Fully stocked store. One of the best Starbucks I’ve been to in Orlando. ????☕️???????❤️
Atmosphere: 1
Food: 1
Service: 1
Sara Gulacsy
Food is always worm and the staff are all so nice and amazing! I would recommend any of the refreshers!
Atmosphere: 5
Food: 5
Service: 5
Maddie Sabis
Christian was SUPER nice at 5:30 in the morning when I needed a quick coffee before going on the Brightline. Thankful for the quick and friendly service!
Atmosphere: 5
Service: 5
Omura Barra
Nice and quite place to sit with a coffee and read a book.
Atmosphere: 5
Food: 5
Service: 5
Christy Evans
Horrible experience, out of everything, double charged for the items we didn’t even want in the first place and then the lid was not put on correctly and pops off and coffee all over it the inside and side of the car.
Atmosphere: 1
Food: 1
Service: 1
Traci Casey
I ordered through the drive through twice while I was in town staying near this location. My latte and egg bites were hot and made quickly. Employees were friendly and pleasant. Great experience!
Manager said i cant go with my car through the drive thru no more because it was “reving loud”, just had to rev because its a uphill, probably never drove a manual in his life lol
Jim Butler
Worst customer service I've experienced in years. The two women working the drive-thru on 5/23 afternoon need serious help. Maybe a little less diversity training, focus more on actually helping customers and the ability to remedy situations without becoming a condescending entitled brat.
Atmosphere: 4
Food: 3
Service: 1
Tabitha Driscoll
absolutely love this place so much. i come here basically every morning before work and i’ve never been disappointed. everyone is so nice and they are very quick.
Vedat Ogan
lately the delays have increased, the employees are less experienced, they use sugar more than necessary and the taste is changing.
Atmosphere: 2
Food: 2
Service: 2
David Vazquez
Mell, a Barista on the team at this location, gave me an iced latté instead of a hot one but 5 minutes later brought me a hot one because she felt bad about the mixup. She's excellent! That's great customer service!
Not good value for money. Napkins just handed to you with no bag. Shocking for a supposedly quality establishment.
Food: 4
Service: 5
Second time I’ve had a problem with this location, this time 1/3 items were ready in the time it was supposed to be. Waited patiently for rest to be done and the barista comes and asks what were waiting on, we tell them the name and they say “ we don’t have that “ and continues to work without bothering to ask to see our receipt or what we’ve ordered, I then have to say “ can we show you our receipt “ and he continues to work and ignore us. I go up to another barista and show them what we’ve ordered and they tell me “ we’re still working on it “ after the other just said it’s not in the system. We wait AGAIN and eventually the rest comes. Service needs to be more courteous and attentive. And not just ignore customers when being spoke to. Also communication between employees is lacking heavily.
Atmosphere: 5
Food: 5
Service: 1
A very nice upscale Starbucks in Windermere. The staff is excellent and the store is very comfortable. I will come back to this Starbucks again.
Atmosphere: 5
Food: 4
Service: 5
Laid-back, low key on a Sunday evening. Would definitely go back around the same time.
Atmosphere: 5
Food: 5
Service: 5
UPDATE ON THIS LOCATION 11/22 Looks like the only thing they renovated was the store ? still lousy attitude from the girl/employee this AM. Why are Starbucks employees the most horrid people? One of the worst locations in Orlando Florida.LOTS OF NEGATIVE CHANGES. Open/closed, open closed, open closed! BEWARE: 3 TIMES I APPROACHED THE COUNTER TO LOAD MY CARD and instead of loading amount I ask, they Load whatever the cash I give them and pretend they didn’t hear. 3 times this happen. Joe, the manager is an idiot! Call their corporate office and complain. They are horrible and oh they fill your drinks 1/2 way. SCAM!! BRAND NEW in Publix shopping center. Loved the drive thru experience. Beautiful store. Nice and clean. Spacious and five stars given for customer service. Nice seating outside. Easy parking. Very safe location. Fully stocked store. One of the best Starbucks I’ve been to in Orlando. ????☕️???????❤️
Atmosphere: 1
Food: 1
Service: 1
Food is always worm and the staff are all so nice and amazing! I would recommend any of the refreshers!
Atmosphere: 5
Food: 5
Service: 5
Christian was SUPER nice at 5:30 in the morning when I needed a quick coffee before going on the Brightline. Thankful for the quick and friendly service!
Atmosphere: 5
Service: 5
Nice and quite place to sit with a coffee and read a book.
Atmosphere: 5
Food: 5
Service: 5
Horrible experience, out of everything, double charged for the items we didn’t even want in the first place and then the lid was not put on correctly and pops off and coffee all over it the inside and side of the car.
Atmosphere: 1
Food: 1
Service: 1
I ordered through the drive through twice while I was in town staying near this location. My latte and egg bites were hot and made quickly. Employees were friendly and pleasant. Great experience!
Restaurantji Recommends
Manager said i cant go with my car through the drive thru no more because it was “reving loud”, just had to rev because its a uphill, probably never drove a manual in his life lol
Worst customer service I've experienced in years. The two women working the drive-thru on 5/23 afternoon need serious help. Maybe a little less diversity training, focus more on actually helping customers and the ability to remedy situations without becoming a condescending entitled brat.
Atmosphere: 4
Food: 3
Service: 1
absolutely love this place so much. i come here basically every morning before work and i’ve never been disappointed. everyone is so nice and they are very quick.
lately the delays have increased, the employees are less experienced, they use sugar more than necessary and the taste is changing.
Atmosphere: 2
Food: 2
Service: 2
Mell, a Barista on the team at this location, gave me an iced latté instead of a hot one but 5 minutes later brought me a hot one because she felt bad about the mixup. She's excellent! That's great customer service!