I'd like to thank Asia for being awesome and cheering me up today. While I was ordering food at the Asian place, I accidentally spieled my Ice matcha. I returned to buy another one to replace it, and she did not hesitate to replace it for me. I offered to pay, but she went above and beyond and gave it to me for free. It was entirely my fault, but I loved how she took care of me and made me smile. I already had a shitty day today, from all the stress at the airport in Maryland to the entire day feeling like I've been cursed. Everything was truly going wrong. And spieling my drink in public almost sent me to the roof. I am only here at MCO for a layover. This small act of kindness truly lifted my spirit, and thank you so much. I Loved her smile too! Again, thank you for all you do, and for making my day, Asia!
She deserves to be promoted and lead your location!
Best, Charm
Atmosphere: 5
Food: 5
Service: 5
Jason Olson
Average at best, very long line for coffee and muffins.
Next trip we will eat elsewhere.
Atmosphere: 3
Food: 3
Service: 2
Remington Chapman
It's probably the slowest starbucks I have ever been to, and I have been to stores with just 1 or 2 employees. Got a coffee and a Dragon Drink. The dragon drink barely had any coconut milk in it and literally 3 pieces of dragon fruit in it. Wasn't worth waiting the time to get it remade. Save your time and either get coffee elsewhere, or wait until you land elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Musa Gulsoy
Waiting more than 30 minutes for my coffee , short of employee. I had to cancel my order after 30 minutes wait time to catch my flight
Atmosphere: 1
Food: 1
Service: 1
Jenny
Expect to wait around 20 minutes on a busy day but other than that everything is good!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffin
Jeffrey Baker
My cup was only about 2/3 full, not quite what I paid for. Also the caramel macchiato seemed to have zero caramel or sweetness in it...just burnt espresso and some milk, lots of foam
Atmosphere: 4
Food: 1
Service: 4
Kenneth Arnold
So I've been traveling through here for 10 yrs. Corporate really needs to check this place out. They have a I don't care attitude. They are messing around behind the counter which we are staring at them. just trying to get a food or drink order takes longer than the drink takes to make. I would rather mcdonalds coffee than this service. Starbucks should be disgusted with how they are running this starbucks.
Food: 3
aiden butera
Extremely Slow cashier and barista were very nice, but service was extremely slow. For how many people were at the airport that day they should have way more people working. I almost missed my flight because of the service, no hate to the workers it’s not their fault I blame management.
Atmosphere: 5
Food: 5
Service: 1
Andrew Eagan
Many thanks to Melanie, who made coffee for my family and I before our flight. My kids appreciated the cake pops! The line moved quickly, and the staff worked efficiently. The area was kept clean. Will visit again before a flight.
Atmosphere: 5
Food: 5
Service: 5
Adam Frary
Separate you mobile orders from walk up! people standing in line are getting 30 plus minute waits due to the over abundance of mobile orders. Have a station for mobile only and a station for walk up. Isn’t rocket science.
Unprofessional and unnecessarily argumentative with customers.I ordered an iced shaken espresso with 1 packet of Splenda added. I was given an iced shaken espresso with no classic and no Splenda. No big deal... I took it back for it to be remade.The girl who had to remake it was making faces the whole time as if annoyed that I wanted and expected what I had ordered to begin with.The other girl (the one calling out names for orders) tried to tell me that the iced shaken espresso doesn't come with classic syrup (I order this drink every single day. Yes it does). After some back and forth, I asked her why the label would read "no classic" if it didn't come with classic to begin with? She continued to argue with me about it, suggesting that I made the mistake with my order rather than the staff.I pulled up the Starbucks website with the iced shaken espresso and showed her that it clearly reads that it comes with classic syrup. She still wanted to argue about it.
Atmosphere: 1
Food: 4
Service: 1
Richard Rinn
You must decide if you want to wait 45 minute for coffee or go someplace else.
Atmosphere: 1
Food: 1
Service: 1
average google user
SO incredibly slow staff, absolutely no communication between each other or to customers, if you try talking to the barista passing out drinks then good luck, because like an automated machine they will slowly reach that drink over (that’s ordered from 30 minutes ago) and call out names like you don’t exist. Baristas visibly wiping their noses or mouths while making drinks without stopping to wash their hands, gross. I work at a Starbucks that isn’t half the high volume as this one yet we know how to hustle and get things done. Incredibly incorrect staff for an airport’s level of volume. I had to tell them to not make my drink after 40 minutes of waiting (which, judging by the barista’s reaction, she ignored), and board my flight without it. I just went to a Starbucks once I landed and got reimbursed.
Atmosphere: 1
Service: 1
Christine Groening
I had a great experience ordering coffee through the mobile app. The coffee was hot and ready in just two minutes after placing the order. It saved me from waiting in the long line, which was really convenient. Overall, it was a pleasant and hassle-free experience.
I'd like to thank Asia for being awesome and cheering me up today. While I was ordering food at the Asian place, I accidentally spieled my Ice matcha. I returned to buy another one to replace it, and she did not hesitate to replace it for me. I offered to pay, but she went above and beyond and gave it to me for free. It was entirely my fault, but I loved how she took care of me and made me smile. I already had a shitty day today, from all the stress at the airport in Maryland to the entire day feeling like I've been cursed. Everything was truly going wrong. And spieling my drink in public almost sent me to the roof. I am only here at MCO for a layover. This small act of kindness truly lifted my spirit, and thank you so much. I Loved her smile too! Again, thank you for all you do, and for making my day, Asia!
She deserves to be promoted and lead your location!
Best,
Charm
Atmosphere: 5
Food: 5
Service: 5
Average at best, very long line for coffee and muffins.
Next trip we will eat elsewhere.
Atmosphere: 3
Food: 3
Service: 2
It's probably the slowest starbucks I have ever been to, and I have been to stores with just 1 or 2 employees. Got a coffee and a Dragon Drink. The dragon drink barely had any coconut milk in it and literally 3 pieces of dragon fruit in it. Wasn't worth waiting the time to get it remade. Save your time and either get coffee elsewhere, or wait until you land elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Waiting more than 30 minutes for my coffee , short of employee.
I had to cancel my order after 30 minutes wait time to catch my flight
Atmosphere: 1
Food: 1
Service: 1
Expect to wait around 20 minutes on a busy day but other than that everything is good!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffin
My cup was only about 2/3 full, not quite what I paid for. Also the caramel macchiato seemed to have zero caramel or sweetness in it...just burnt espresso and some milk, lots of foam
Atmosphere: 4
Food: 1
Service: 4
So I've been traveling through here for 10 yrs. Corporate really needs to check this place out. They have a I don't care attitude. They are messing around behind the counter which we are staring at them. just trying to get a food or drink order takes longer than the drink takes to make. I would rather mcdonalds coffee than this service. Starbucks should be disgusted with how they are running this starbucks.
Food: 3
Extremely Slow cashier and barista were very nice, but service was extremely slow. For how many people were at the airport that day they should have way more people working. I almost missed my flight because of the service, no hate to the workers it’s not their fault I blame management.
Atmosphere: 5
Food: 5
Service: 1
Many thanks to Melanie, who made coffee for my family and I before our flight. My kids appreciated the cake pops! The line moved quickly, and the staff worked efficiently. The area was kept clean. Will visit again before a flight.
Atmosphere: 5
Food: 5
Service: 5
Separate you mobile orders from walk up! people standing in line are getting 30 plus minute waits due to the over abundance of mobile orders. Have a station for mobile only and a station for walk up. Isn’t rocket science.
Restaurantji Recommends
Asked for no ice and got ice
Atmosphere: 1
Food: 1
Service: 1
Unprofessional and unnecessarily argumentative with customers.I ordered an iced shaken espresso with 1 packet of Splenda added. I was given an iced shaken espresso with no classic and no Splenda. No big deal... I took it back for it to be remade.The girl who had to remake it was making faces the whole time as if annoyed that I wanted and expected what I had ordered to begin with.The other girl (the one calling out names for orders) tried to tell me that the iced shaken espresso doesn't come with classic syrup (I order this drink every single day. Yes it does). After some back and forth, I asked her why the label would read "no classic" if it didn't come with classic to begin with? She continued to argue with me about it, suggesting that I made the mistake with my order rather than the staff.I pulled up the Starbucks website with the iced shaken espresso and showed her that it clearly reads that it comes with classic syrup. She still wanted to argue about it.
Atmosphere: 1
Food: 4
Service: 1
You must decide if you want to wait 45 minute for coffee or go someplace else.
Atmosphere: 1
Food: 1
Service: 1
SO incredibly slow staff, absolutely no communication between each other or to customers, if you try talking to the barista passing out drinks then good luck, because like an automated machine they will slowly reach that drink over (that’s ordered from 30 minutes ago) and call out names like you don’t exist. Baristas visibly wiping their noses or mouths while making drinks without stopping to wash their hands, gross. I work at a Starbucks that isn’t half the high volume as this one yet we know how to hustle and get things done. Incredibly incorrect staff for an airport’s level of volume. I had to tell them to not make my drink after 40 minutes of waiting (which, judging by the barista’s reaction, she ignored), and board my flight without it. I just went to a Starbucks once I landed and got reimbursed.
Atmosphere: 1
Service: 1
I had a great experience ordering coffee through the mobile app. The coffee was hot and ready in just two minutes after placing the order. It saved me from waiting in the long line, which was really convenient. Overall, it was a pleasant and hassle-free experience.
Atmosphere: 3
Food: 5
Service: 5
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