The manager I believe her name was Katie? She was amazing helping me navigate an order. What a great person!
Jonathan Friderici
This location serves fantastic, plain and simple hamburgers with that extra dinner-like atmosphere. The kitchen took about 8 minutes to have our order ready and everything was well prepared, even with the special requests. The buns felt fresh, soft and the patties were nicely seasoned.
Usually Steak n’ Shake’s locations lack of presentation or good service in my experience, but this place was clean, organized and the staff and manager were on top of it. They even made a round asking if everything was alright, even though S&S doesn’t have waiters anymore. A staff member also helped some customers struggling with the digital kiosk in Spanish.
As a suggestion, the restrooms could use some extra cleaning, but our experience was excellent overall.
Atmosphere: 4
Food: 5
Service: 5
RP
Order takeout via the on-screen kiosk. Pretty simple. Only one thing is you can't get ketchup to go unless I didn't see it in the condiment section. All I saw was the pump canister in the little paper cups. Kind of hard to put those in a bag full of ketchup. Maybe it was me but I didn't see any ketchup packets. Other than that everything was great it was fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries
Deanna Janes
The garlic burgers are wonderful!!
Atmosphere: 5
Food: 5
Service: 5
Kendall Perpente
We walked in an immediately had some older lady point at us saying how she didn’t want us on the property. We didn’t know they meant us so we ordered. We ordered a milkshake and went to the claw machine. Another woman complained how she was coming to clean it while we were using it so we only used our moneys worth of plays and went to sit down. She then came up to us and asked if we had ordered and was clearly trying to kick us out. They were very rude and we think they mistook us for someone else. We aren’t from Florida so we haven’t been here before but I wouldn’t recommend going.
Love the shakes and burgers from here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger and Fries, Nutella
Special thanks to Brenda for great service & fast fresh food
Atmosphere: 5
Food: 5
Service: 5
Employees no have food aptitude and helping to customers...long time waiting to food
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Cheeseburger, Milkshake Strawberry & Kit Kat, Steak, French Fries
Leeza is great! You can tell she actually cares about her job and the customers, a rare thing nowadays.
Atmosphere: 5
Food: 5
Service: 5
Great experience all the way around!
Atmosphere: 5
Food: 5
Service: 5
Great burgers and shakes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Milkshake Strawberry & Kit Kat, Steak Burger and Fries
Good prices and good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburguesa Clasica Con Papas de la Casa
Their food is always great and their customer service were nice and fast when your order were done.
Parking: When I went there their parking is always full, which i think is a good sign that the food is good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger and Fries, French Fries
one of my favorites
Atmosphere: 5
Food: 5
Service: 5
Great fries 🍟
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The manager I believe her name was Katie? She was amazing helping me navigate an order. What a great person!
This location serves fantastic, plain and simple hamburgers with that extra dinner-like atmosphere. The kitchen took about 8 minutes to have our order ready and everything was well prepared, even with the special requests. The buns felt fresh, soft and the patties were nicely seasoned.
Usually Steak n’ Shake’s locations lack of presentation or good service in my experience, but this place was clean, organized and the staff and manager were on top of it. They even made a round asking if everything was alright, even though S&S doesn’t have waiters anymore. A staff member also helped some customers struggling with the digital kiosk in Spanish.
As a suggestion, the restrooms could use some extra cleaning, but our experience was excellent overall.
Atmosphere: 4
Food: 5
Service: 5
Order takeout via the on-screen kiosk. Pretty simple. Only one thing is you can't get ketchup to go unless I didn't see it in the condiment section. All I saw was the pump canister in the little paper cups. Kind of hard to put those in a bag full of ketchup. Maybe it was me but I didn't see any ketchup packets. Other than that everything was great it was fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries
The garlic burgers are wonderful!!
Atmosphere: 5
Food: 5
Service: 5
We walked in an immediately had some older lady point at us saying how she didn’t want us on the property. We didn’t know they meant us so we ordered. We ordered a milkshake and went to the claw machine. Another woman complained how she was coming to clean it while we were using it so we only used our moneys worth of plays and went to sit down. She then came up to us and asked if we had ordered and was clearly trying to kick us out. They were very rude and we think they mistook us for someone else. We aren’t from Florida so we haven’t been here before but I wouldn’t recommend going.
Atmosphere: 1
Food: 1
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