Went through the drive-thru ordered two double cheeseburger meal and a bacon cheeseburger meal no pickles no onions. When I got home my daughter told me that instead of having a bacon cheeseburger, I had a bun with bacon and cheese that’s it. No burger patty. When I went to go take a look, I could barely see the meat. It looks like they either was running out of meat or somebody ate half of my patty. I go to Steak ‘n Shake a lot and could always see my burger patty without having to open the buns. I definitely will not go back to this establishment. I live a couple minutes away, and I was not willing to go back out to get the rest of my burger.
bobbiejo bouley
My glass had a chip taken out of it so I sent my drink back because I didn't know if the glass was inside. Asked for it made to go and they bring it out in a glass cup again. My burger got mixed up and on another person's tray so they ate my hamburger and I got stuck with there's in which I wouldn't eat because it had BBQ sauce on it
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sandwich
Thiago e Márcia Almeida
Very good, it's worth eating here and ordering the milk shake, the best in the world!
Atmosphere: 4
Food: 5
Service: 5
Bradley Robins
Visited this location on 1/4/25 while on vacation and I wish my home steak n shake was this good. Best steak n shake I've been to in a while in terms of food quality. Fast drive through service, nice staff, too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
Beatriz Aviles
Haven’t been to a steak and shake for over 10 yrs. Today we decided to stop for burger meal. Not good. The burger didn’t have lettuce. Just meat, cheese and bread. The fries were as cold as the bag they were put in. I order via drive thru. Went inside and asked for hot fries and got a look from one of the guys that looked like a manager. Like an are you seriously asking me to heat up your dead cold fries? The cotton candy shake was good according to my kids. Not worth the $11 spent. Especially the attitude because I asked for warm food.
Food: 1
Service: 1
Alan Ellis
Basic American food and seevice and nostalgia
Atmosphere: 4
Food: 4
Service: 5
Adam Temple
My burger was made wrong asked girl for extra mustard said there would be a charge for that .....
Atmosphere: 2
Food: 2
Service: 3
A10warthog
Awesome food 😋
Atmosphere: 5
Food: 5
Service: 5
Rosy Vargas
On vacation since I stopped to eat because before they were delicious but the burgers are no longer the same quality as before the meat is not fresh the potatoes are cold and to make matters worse the 3 milkshakes I ordered the milk was spoiled. What if when I told them they gave me my money back, the refill of the soft drinks is now with a bar code that you can only have a soft drink 3 or 4 times and there are no waitresses now it's eat and go
I decided to go to the steak N shake on obt for lunch 1/6/25 this was my first time at this location when I got there the drive thru was empty I thought that was odd considering it was lunch time. I ordered the number 7 and specified no pickle, no onions, I paid and 30 seconds later was handed a bag with my food luckily I checked my burger before driving away, and there was the pickles and onions that I specified I did not want sitting on my burger, I knocked on the window to get the guys attention to let him know my order was wrong he took the burger apologized and returned a few seconds later with a burger with no pickles or onions. The burger was not warm, the cheese wasn't even melted and you barely see the hamburger patties they were so small, the fries were cold and tasted stale. Needless to say I was on my lunch break so I didn't have time to drive back to the restaurant. But I won't be supporting that location ever again.
Jett Turbo
The food here really has gone down in hill over the years. This location is bad
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hot Dog
Jarrod Nave
Steak and shake is always amazing no matter where I am at
Atmosphere: 5
Food: 5
Service: 5
Fredy Espinosa
Manager close all kios 15 minutes before close if you close at 2 keep it open to 2
The food was pretty good
Went through the drive-thru ordered two double cheeseburger meal and a bacon cheeseburger meal no pickles no onions. When I got home my daughter told me that instead of having a bacon cheeseburger, I had a bun with bacon and cheese that’s it. No burger patty. When I went to go take a look, I could barely see the meat. It looks like they either was running out of meat or somebody ate half of my patty. I go to Steak ‘n Shake a lot and could always see my burger patty without having to open the buns. I definitely will not go back to this establishment. I live a couple minutes away, and I was not willing to go back out to get the rest of my burger.
My glass had a chip taken out of it so I sent my drink back because I didn't know if the glass was inside. Asked for it made to go and they bring it out in a glass cup again. My burger got mixed up and on another person's tray so they ate my hamburger and I got stuck with there's in which I wouldn't eat because it had BBQ sauce on it
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sandwich
Very good, it's worth eating here and ordering the milk shake, the best in the world!
Atmosphere: 4
Food: 5
Service: 5
Visited this location on 1/4/25 while on vacation and I wish my home steak n shake was this good. Best steak n shake I've been to in a while in terms of food quality. Fast drive through service, nice staff, too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
Haven’t been to a steak and shake for over 10 yrs. Today we decided to stop for burger meal. Not good. The burger didn’t have lettuce. Just meat, cheese and bread. The fries were as cold as the bag they were put in. I order via drive thru. Went inside and asked for hot fries and got a look from one of the guys that looked like a manager. Like an are you seriously asking me to heat up your dead cold fries? The cotton candy shake was good according to my kids. Not worth the $11 spent. Especially the attitude because I asked for warm food.
Food: 1
Service: 1
Basic American food and seevice and nostalgia
Atmosphere: 4
Food: 4
Service: 5
My burger was made wrong asked girl for extra mustard said there would be a charge for that .....
Atmosphere: 2
Food: 2
Service: 3
Awesome food 😋
Atmosphere: 5
Food: 5
Service: 5
On vacation since I stopped to eat because before they were delicious but the burgers are no longer the same quality as before the meat is not fresh the potatoes are cold and to make matters worse the 3 milkshakes I ordered the milk was spoiled. What if when I told them they gave me my money back, the refill of the soft drinks is now with a bar code that you can only have a soft drink 3 or 4 times and there are no waitresses now it's eat and go
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I decided to go to the steak N shake on obt for lunch 1/6/25 this was my first time at this location when I got there the drive thru was empty I thought that was odd considering it was lunch time. I ordered the number 7 and specified no pickle, no onions, I paid and 30 seconds later was handed a bag with my food luckily I checked my burger before driving away, and there was the pickles and onions that I specified I did not want sitting on my burger, I knocked on the window to get the guys attention to let him know my order was wrong he took the burger apologized and returned a few seconds later with a burger with no pickles or onions. The burger was not warm, the cheese wasn't even melted and you barely see the hamburger patties they were so small, the fries were cold and tasted stale. Needless to say I was on my lunch break so I didn't have time to drive back to the restaurant. But I won't be supporting that location ever again.
The food here really has gone down in hill over the years. This location is bad
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hot Dog
Steak and shake is always amazing no matter where I am at
Atmosphere: 5
Food: 5
Service: 5
Manager close all kios 15 minutes before close if you close at 2 keep it open to 2
Service: 1
It's deliciousooooo
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburguesa Con Queso
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