Self serve kiosk ordering, pick up when your name is called. Not like it used to be .. burgers and food are still good but cut back on a lot of their flavored burgers. There is really no interaction with staff like it used to be...
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Strawberry, Double Steak Burger with Fries
T B
This place is so delicious but I wish they would be more courteous. We don't want to order on a screen. Please improve the service and care about the customers. We don't want to wait so long to enjoy the meal. The management needs to keep things running smoothly.
Tracy Price
Always love coming to this particular Steak N Shake.
Always clean, excellent serving staff, and amazing food.
I highly recomend the Western BBQ Steak burger. It's my favorite evertime we come here.
And don't forget the vast selection of shakes. Probably the best I've ever had!!
This restaurant is a must-go-to when traveling to Pensacola!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Steak Burger with Fries
Sarah Rehberg
Parking: The drive-through was hard to see. It looked like a small alleyway. But there is a drive through.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Double Cheeseburger and Fries, Oreo
Douglas Kasper
They need to bring back wait service.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Double Steak Burger with Fries
Larry Johnson II
Food was great. Place was very clean. Staff was very polite. Ordering on a tablet made things very quick and easy. Thank you for a great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Linda Hagen
Love this place, employees are wonderful. Food is fresh and hot always!
Atmosphere: 5
Food: 5
Service: 5
Omerio oliveira Freitas
It was better
Atmosphere: 4
Food: 3
Service: 2
Stephany Palhano
Everything is clean and smells nice!! It's my favorite place, wonderful and fresh snacks✅ Attentive and friendly staff 🤌🏻
Cheese was not melted, hamburger was lacking flavor, not enough fries. I asked for more garlic spread on the bun and the guy just sprinkle some garlic powder. This was one of our favorite hamburgers. Very disappointed this time.
Atmosphere: 3
Food: 3
Service: 3
Jere Baker
Great place with great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Steak Burger with Fries, Steak
Stephanie Bachiller
Everything was great, love steak n shakes just very much DISLIKE there new soda machine process is a pain, and it stresses me out
Nice spot
Great food
Atmosphere: 5
Food: 5
Service: 5
Self serve kiosk ordering, pick up when your name is called. Not like it used to be .. burgers and food are still good but cut back on a lot of their flavored burgers. There is really no interaction with staff like it used to be...
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Strawberry, Double Steak Burger with Fries
This place is so delicious but I wish they would be more courteous. We don't want to order on a screen. Please improve the service and care about the customers. We don't want to wait so long to enjoy the meal. The management needs to keep things running smoothly.
Always love coming to this particular Steak N Shake.
Always clean, excellent serving staff, and amazing food.
I highly recomend the Western BBQ Steak burger. It's my favorite evertime we come here.
And don't forget the vast selection of shakes. Probably the best I've ever had!!
This restaurant is a must-go-to when traveling to Pensacola!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Steak Burger with Fries
Parking: The drive-through was hard to see. It looked like a small alleyway. But there is a drive through.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Double Cheeseburger and Fries, Oreo
They need to bring back wait service.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Double Steak Burger with Fries
Food was great. Place was very clean. Staff was very polite. Ordering on a tablet made things very quick and easy. Thank you for a great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Love this place, employees are wonderful. Food is fresh and hot always!
Atmosphere: 5
Food: 5
Service: 5
It was better
Atmosphere: 4
Food: 3
Service: 2
Everything is clean and smells nice!!
It's my favorite place, wonderful and fresh snacks✅
Attentive and friendly staff 🤌🏻
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Cheese was not melted, hamburger was lacking flavor, not enough fries. I asked for more garlic spread on the bun and the guy just sprinkle some garlic powder. This was one of our favorite hamburgers. Very disappointed this time.
Atmosphere: 3
Food: 3
Service: 3
Great place with great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Steak Burger with Fries, Steak
Everything was great, love steak n shakes just very much DISLIKE there new soda machine process is a pain, and it stresses me out
Atmosphere: 5
Food: 5
Service: 5
Amazing!
Atmosphere: 5
Food: 5
Service: 5
Great service. And great food .
Atmosphere: 5
Food: 5
Service: 5
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