I honestly WISH I could give them ZERO STARS!!! This is now the second time I have ordered from this location, and both times they completely ruined my order. When I called for a refund (over 15 times), the phone line goes dead when prompted to speak to someone in the store location. They should be shut down!
Food: 1
Service: 1
Jose Sorto
Waited 15 minutes in the lobby with no customers lady with the short red hair and a bonnet was run saying to hurry up that she doesn’t have time for this and she has prep to do gave us attitude the whole time while rolling eyes we decided to leave
J Wick
This place honestly needs to be SHUT DOWN and put under NEW MANAGEMENT !!! The food is garbage and the workers are rude and horrible. They practically beg customers for positive reviews to help them out but their customer service is horrible. It’s a complete circus in there. I’ll stick with other eateries around the area before i give them another dime. I wish 0 stars was an option. They need proper training on how to run this establishment, even management needs training. Just disgusting and below poor quality the food and employees.
Tame Anon
Wish I can give -1 for the food that I had here. If you want to have worst food then try this place. Ordered 2 different footlong over the app for pickup. Turned out they build the same sandwich and so many of the ingredients were missing. The tomatoes and cucumber were bad. The italian herb and cheese bread was unbaked…..
Atmosphere: 3
Food: 1
Service: 3
Marc C.
If I could give this Subway less than 1 star I would. The employees are extremely rude. Went to get a sandwich and when I entered no one was at the counter. Waited about 5 minutes and finally someone was close enough that I said, "excuse me." The women responded very nasty saying, "I see you sir but I am busy...cant you see that." Women was an African American female with long, dyed blond hair. Too bad, but they lost my business tonight with the attitude. There is another subway literally done the street across from UCF/Valencia. 2 minutes away and much nicer. Stay away from this location if you want to be treated decently!
Taylor Berkey
VERY POOR MANAGEMENT!This poor woman working alone on a Saturday 9/16/23. Her shift started at 3pm and I got there at 4:30pm and she said she has had a line the whole time and it was only her! There was a line out the door. How can you expect her do do all of these orders AND mobile orders by herself, not to mention time to prep more bread and other items, let alone clean!VERY POOR MANAGEMENT for scheduling 1 worker at this time on a Saturday! Subway Corporate needs to get involved! These poor workers need help! I left her a tip because she was able to stay calm and apologetic to the customers coming in every few minutes! Some customers are not that nice and I felt extremely sorry for this poor woman!
Kirstin Dempsey Evans
Very rude employees, honestly wouldn't surprise me if they spit in your food. ???
Atmosphere: 3
Food: 4
Recommended dishes: Cookies, Tuna
Bianca Bula Difonsi
Walked in as one of the workers was practically yelling at a guy for having a 100 bill then the other one was slow told us all she had was plain and wheat bread when they were baking the others and she never mentioned that then they had no veggies practically put and to avoid doing their job they just stated they didn't have any both girls were rude as fk and very unprofessional we ordered and were planning on eating there but tables as in everyone of them were dirt not wiped down at all very bad taste in my mouth very disappointed
Atmosphere: 1
Food: 1
Service: 1
Darrell Benford
I had the best subslinger in the world Wanda was her name I think I'd come back here s billion times because of her she's the best and needs a nig raise ??♂️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Chicken Sandwich
EQ Shelton
The girl working there ALL ALONE (?) was awesome, funny, and courteous, and the sammich was great!!! I'll definitely be back here...????
Bena, who claims to be the Store Manager gave the absolute WORST service today! I won't bore you with the entire ordeal but this lady had a major attitude and was extremely rude, unnecessarily argued with me in front of other customers. When she told me to "zip it" that was it for me.....ummm, pardon me but you don't have the privilege to speak to me that way, could care less what your corporate title is. Today was an example of the need for continuous hospitality and customer service training, even for store "managers." Don't disrespect the very people who sacrifice their hard earned money and time to ensure you are able to maintain that nice job that you gave. I'm sure your position was well earned, but remember you have to work just as hard, if not harder to keep it! I am very disappointed and more than likely will not return to that particular store. I said what I said and meant every word of it! No apologies! Treat others in the way you wish to be treated!?
Atmosphere: 1
Food: 2
Service: 1
Christopher
Did a mobile order, had to wait a few minutes when I got there, but they were busy. Staff was friendly & sandwich was good.
Atmosphere: 5
Food: 5
Service: 5
Digital Hassan
**⭐⭐⭐⭐⭐ Subway Store Review – Downtown Orlando Gem!**Having visited the Subway store at 335 N Magnolia Ave Suite 103, Orlando, FL 32801, about ten days ago, I feel compelled to share my overwhelmingly positive experience. Nestled conveniently near the Orange County courthouses, this store offers a welcome respite in the heart of downtown Orlando.Upon entering, I first noticed the immaculate cleanliness of the establishment. The gleaming counters and pristine environment is a testament to the diligent efforts of the staff. Staff friendliness was truly commendable. They greeted me with genuine warmth, ensuring my order was promptly handled. The swift service is awe-inspiring, given the lunchtime rush.However, one minor hiccup was the air conditioning. Given the sweltering noon heat, the cooling inside the store felt a tad inadequate. But the overall excellent ambiance and service quickly overshadow this minor inconvenience.If you're near the SkyHouse Orlando apartment complex or even passing by downtown, do yourself a favor and stop by this Subway store. Whether it's a cold drink or a hearty sandwich, you're in for a treat!In summary, visiting this Subway store promises fresh, delicious offerings and efficient and friendly service. Highly recommended! ⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
Anicia O.
I arrived at the place at 8:20 and they did not want to attend me even though the closing time is at 9:00 pm lousy service
Dario Lauren
Online order wasn’t ready even after waiting in the store for an hour. I had to leave the store and go back to work and was essentially robbed $10
I honestly WISH I could give them ZERO STARS!!! This is now the second time I have ordered from this location, and both times they completely ruined my order. When I called for a refund (over 15 times), the phone line goes dead when prompted to speak to someone in the store location. They should be shut down!
Food: 1
Service: 1
Waited 15 minutes in the lobby with no customers lady with the short red hair and a bonnet was run saying to hurry up that she doesn’t have time for this and she has prep to do gave us attitude the whole time while rolling eyes we decided to leave
This place honestly needs to be SHUT DOWN and put under NEW MANAGEMENT !!! The food is garbage and the workers are rude and horrible. They practically beg customers for positive reviews to help them out but their customer service is horrible. It’s a complete circus in there. I’ll stick with other eateries around the area before i give them another dime. I wish 0 stars was an option. They need proper training on how to run this establishment, even management needs training. Just disgusting and below poor quality the food and employees.
Wish I can give -1 for the food that I had here. If you want to have worst food then try this place. Ordered 2 different footlong over the app for pickup. Turned out they build the same sandwich and so many of the ingredients were missing. The tomatoes and cucumber were bad. The italian herb and cheese bread was unbaked…..
Atmosphere: 3
Food: 1
Service: 3
If I could give this Subway less than 1 star I would. The employees are extremely rude. Went to get a sandwich and when I entered no one was at the counter. Waited about 5 minutes and finally someone was close enough that I said, "excuse me." The women responded very nasty saying, "I see you sir but I am busy...cant you see that." Women was an African American female with long, dyed blond hair. Too bad, but they lost my business tonight with the attitude. There is another subway literally done the street across from UCF/Valencia. 2 minutes away and much nicer. Stay away from this location if you want to be treated decently!
VERY POOR MANAGEMENT!This poor woman working alone on a Saturday 9/16/23. Her shift started at 3pm and I got there at 4:30pm and she said she has had a line the whole time and it was only her! There was a line out the door. How can you expect her do do all of these orders AND mobile orders by herself, not to mention time to prep more bread and other items, let alone clean!VERY POOR MANAGEMENT for scheduling 1 worker at this time on a Saturday! Subway Corporate needs to get involved! These poor workers need help! I left her a tip because she was able to stay calm and apologetic to the customers coming in every few minutes! Some customers are not that nice and I felt extremely sorry for this poor woman!
Very rude employees, honestly wouldn't surprise me if they spit in your food. ???
Atmosphere: 3
Food: 4
Recommended dishes: Cookies, Tuna
Walked in as one of the workers was practically yelling at a guy for having a 100 bill then the other one was slow told us all she had was plain and wheat bread when they were baking the others and she never mentioned that then they had no veggies practically put and to avoid doing their job they just stated they didn't have any both girls were rude as fk and very unprofessional we ordered and were planning on eating there but tables as in everyone of them were dirt not wiped down at all very bad taste in my mouth very disappointed
Atmosphere: 1
Food: 1
Service: 1
I had the best subslinger in the world Wanda was her name I think I'd come back here s billion times because of her she's the best and needs a nig raise ??♂️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Chicken Sandwich
The girl working there ALL ALONE (?) was awesome, funny, and courteous, and the sammich was great!!! I'll definitely be back here...????
Restaurantji Recommends
Bena, who claims to be the Store Manager gave the absolute WORST service today! I won't bore you with the entire ordeal but this lady had a major attitude and was extremely rude, unnecessarily argued with me in front of other customers. When she told me to "zip it" that was it for me.....ummm, pardon me but you don't have the privilege to speak to me that way, could care less what your corporate title is. Today was an example of the need for continuous hospitality and customer service training, even for store "managers." Don't disrespect the very people who sacrifice their hard earned money and time to ensure you are able to maintain that nice job that you gave. I'm sure your position was well earned, but remember you have to work just as hard, if not harder to keep it! I am very disappointed and more than likely will not return to that particular store. I said what I said and meant every word of it! No apologies! Treat others in the way you wish to be treated!?
Atmosphere: 1
Food: 2
Service: 1
Did a mobile order, had to wait a few minutes when I got there, but they were busy. Staff was friendly & sandwich was good.
Atmosphere: 5
Food: 5
Service: 5
**⭐⭐⭐⭐⭐ Subway Store Review – Downtown Orlando Gem!**Having visited the Subway store at 335 N Magnolia Ave Suite 103, Orlando, FL 32801, about ten days ago, I feel compelled to share my overwhelmingly positive experience. Nestled conveniently near the Orange County courthouses, this store offers a welcome respite in the heart of downtown Orlando.Upon entering, I first noticed the immaculate cleanliness of the establishment. The gleaming counters and pristine environment is a testament to the diligent efforts of the staff. Staff friendliness was truly commendable. They greeted me with genuine warmth, ensuring my order was promptly handled. The swift service is awe-inspiring, given the lunchtime rush.However, one minor hiccup was the air conditioning. Given the sweltering noon heat, the cooling inside the store felt a tad inadequate. But the overall excellent ambiance and service quickly overshadow this minor inconvenience.If you're near the SkyHouse Orlando apartment complex or even passing by downtown, do yourself a favor and stop by this Subway store. Whether it's a cold drink or a hearty sandwich, you're in for a treat!In summary, visiting this Subway store promises fresh, delicious offerings and efficient and friendly service. Highly recommended! ⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
I arrived at the place at 8:20 and they did not want to attend me even though the closing time is at 9:00 pm lousy service
Online order wasn’t ready even after waiting in the store for an hour. I had to leave the store and go back to work and was essentially robbed $10
Atmosphere: 1
Food: 1
Service: 1