At was at this chain earlier today with my family. I am giving this place a 1 star review based off of the environment I was forced to see today by a sandwich maker by the name of Julie. Her behavior was completely unacceptable and rude. We had to wait in line while Julie acted in a profound manner towards another employee who seemed to be doing her job perfectly fine. Julie obviously does not know how to work with other people in a less-than-stressful environment and makes it an awkward place to be just not as an employee but as a customer as well. I was subjected to witness to Julie being rude to the other employee by telling her to go to the back because the employee looked confused by Julie's earlier instructions due to a lack of communication. After the employee was banished to the back of the kitchen, we were still subjected to her attitude while trying to make our order. As a customer, no one should have to sit there and listen to that. There is a way of handling certain situations and that is a clear example of how not to handle it. Dont eat here.
Atmosphere: 1
Food: 5
Service: 1
Rick Harvey
Subway's really let me down in recent years
Atmosphere: 1
Food: 1
Service: 1
Mckenna Rupp
Very mean women took our order. I felt bad for her because who knows what’s happening in her life but wow she was really mean.
Atmosphere: 1
Food: 5
Service: 1
Steven Worsham
I almost did not go here due to the poor reviews. The reviews seemed to be about customer service and not food so I took a chance... The food was good. Madison was pleasant. The place was clean. I have no complaints so maybe they listened to your complaints???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
James Eads
My fav subway in Orlando. Subway associates are the best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Hazel Jean
Great service and they gave me a free cookie!
Atmosphere: 5
Food: 5
Service: 5
Naymar Roman
Honestly I didn’t last more than 60 seconds in this place. Decided to call the store for a simple question so I wouldn’t waste gas. The phone rang for a full 60 seconds before someone picked up and then hung up the line. So I called again while simultaneously driving to the store (I live behind the store), and after 30 seconds someone finally answered (I was parked in front of the store by this time), I asked them why did someone hang up the line the first time I called and I was told with attitude that the store is extremely busy with customers (the parking lot was empty and no one was inside). So I hung up the phone on the lady, and I walked inside. I walked inside to find two employees and an empty restaurant with ZERO customers. One male employee was sitting on the booth scrolling through his phone, and the lady (who I assumed answered the phone since no one else is there) was behind the line wiping away. She greeted me and I immediately asked her where were the customers that kept her so busy, she HAD to hang up the phone in my face….. she looked stunned and looked at the male for an answer. I dismissed whatever excuse she was planning on stewing and asked the ONE question I had and I FINALLY got an answer after this HUGE INCONVENIENCE….. this store needs to shut down. Management doesn’t like hiring reputable people.
Atmosphere: 1
Food: 1
Service: 1
Hernan Nope
Sheri doesn't even give bad service. serves badly.
Kim Easterday
The food is always good but this location is special because of the manager and staff. They are extremely friendly and just present a feel good vibe. Thank you.
Women Manager is very disrespectful and decided to harass me with words Im very disappointed in the customer service here at this subway.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Juanma
Worst subway ever. One of the workers was in his cellphone and burping in front of the customers, Disgusting place. Will never come back. In fact I think I’m done with Subway for good.
Atmosphere: 1
Food: 1
Service: 1
Hossam Hz
I went there and the worker was cleaning, i entered and he looked to me i said hi and he didn’t answer, and he didn’t even say just moments or any thing, i waited him around 5 minutes and he was doing something not necessary like cleaning the table behind or washing the sink ! This is disrespectful for customers
Service: 1
The Dozier Family
Went in and it was empty waited more than 10mins while both employees decided to do at least 5 mobile orders while I was standing waiting to order. By the time they finished they had a line to the door with real people waiting and very unfriendly and unprofessional.
Atmosphere: 1
Food: 2
Service: 1
john Morales
cold sandwich,unfriendly employee,no taste all l can understand but why you don’t have bill checker they selling in online $100 of you forget your wallet you can’t get lunch it’s not good manager
At was at this chain earlier today with my family. I am giving this place a 1 star review based off of the environment I was forced to see today by a sandwich maker by the name of Julie. Her behavior was completely unacceptable and rude. We had to wait in line while Julie acted in a profound manner towards another employee who seemed to be doing her job perfectly fine. Julie obviously does not know how to work with other people in a less-than-stressful environment and makes it an awkward place to be just not as an employee but as a customer as well. I was subjected to witness to Julie being rude to the other employee by telling her to go to the back because the employee looked confused by Julie's earlier instructions due to a lack of communication. After the employee was banished to the back of the kitchen, we were still subjected to her attitude while trying to make our order. As a customer, no one should have to sit there and listen to that. There is a way of handling certain situations and that is a clear example of how not to handle it. Dont eat here.
Atmosphere: 1
Food: 5
Service: 1
Subway's really let me down in recent years
Atmosphere: 1
Food: 1
Service: 1
Very mean women took our order. I felt bad for her because who knows what’s happening in her life but wow she was really mean.
Atmosphere: 1
Food: 5
Service: 1
I almost did not go here due to the poor reviews. The reviews seemed to be about customer service and not food so I took a chance...
The food was good.
Madison was pleasant.
The place was clean.
I have no complaints so maybe they listened to your complaints???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
My fav subway in Orlando. Subway associates are the best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Great service and they gave me a free cookie!
Atmosphere: 5
Food: 5
Service: 5
Honestly I didn’t last more than 60 seconds in this place. Decided to call the store for a simple question so I wouldn’t waste gas. The phone rang for a full 60 seconds before someone picked up and then hung up the line. So I called again while simultaneously driving to the store (I live behind the store), and after 30 seconds someone finally answered (I was parked in front of the store by this time), I asked them why did someone hang up the line the first time I called and I was told with attitude that the store is extremely busy with customers (the parking lot was empty and no one was inside). So I hung up the phone on the lady, and I walked inside. I walked inside to find two employees and an empty restaurant with ZERO customers. One male employee was sitting on the booth scrolling through his phone, and the lady (who I assumed answered the phone since no one else is there) was behind the line wiping away. She greeted me and I immediately asked her where were the customers that kept her so busy, she HAD to hang up the phone in my face….. she looked stunned and looked at the male for an answer. I dismissed whatever excuse she was planning on stewing and asked the ONE question I had and I FINALLY got an answer after this HUGE INCONVENIENCE….. this store needs to shut down. Management doesn’t like hiring reputable people.
Atmosphere: 1
Food: 1
Service: 1
Sheri doesn't even give bad service. serves badly.
The food is always good but this location is special because of the manager and staff. They are extremely friendly and just present a feel good vibe. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sandwich
Knowledgeable, friendly staff
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
Women Manager is very disrespectful and decided to harass me with words Im very disappointed in the customer service here at this subway.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Worst subway ever. One of the workers was in his cellphone and burping in front of the customers, Disgusting place. Will never come back. In fact I think I’m done with Subway for good.
Atmosphere: 1
Food: 1
Service: 1
I went there and the worker was cleaning, i entered and he looked to me i said hi and he didn’t answer, and he didn’t even say just moments or any thing, i waited him around 5 minutes and he was doing something not necessary like cleaning the table behind or washing the sink ! This is disrespectful for customers
Service: 1
Went in and it was empty waited more than 10mins while both employees decided to do at least 5 mobile orders while I was standing waiting to order. By the time they finished they had a line to the door with real people waiting and very unfriendly and unprofessional.
Atmosphere: 1
Food: 2
Service: 1
cold sandwich,unfriendly employee,no taste all l can understand but why you don’t have bill checker they selling in online $100 of you forget your wallet you can’t get lunch it’s not good manager
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
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