Subway

9900 Universal Blvd Suite A-106, Orlando
(407) 965-1323

Recent Reviews

Christina Flores

This rating is for 1/9/24, Tuesday noon. I hadn't been in a while because it's usually backed up or missing items. That day I saw 2 new employees, or maybe just new to me, and they were crushing it. The gentleman working was super friendly even with people he wasn't assisting yet, and the lady that was helping with sandwich assembly kept up with his pace, remembering which sandwiches to charge for and was even able to cash out customers outside of sandwich line without holding anyone up. Excellent duo that day! I go during one of the busiest times, so it's normal to have a little wait, but the staff's positive vibes and great customer service helped make the time fly by. Hoping this is the new standard for this location!

Chris Brown

New management has completely changed this location. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Ellen

Akeena IS THE BEST!!! She made my sandwich the way I like it and put my pepperoni on the side as requested in the notes. She even had it ready before time. I appreciate her so much.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Sandwich

Chava Gailliard

Gave me 2 subs with no meat. Had to go through a third party to just get a refund after speaking with a manager. Check your orders.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sandwich

Evan Thornton

Today I was arriving with a coupon for a foot-long meal for nine dollars. I entered the building and was rudely informed in a non-friendly way that their system is down. I offered to pay cash but was declined. If they had kindly informed me I would have just returned. Lastly, the food was all out and was poorly displayed. DO NOT RECOMMEND COMING HERE! Rude staff, bad technology, unprofessional, and poor display.Parking: Parking is very limited here.Wheelchair accessibility: In this establishment the handicap parking was on the side and the handi cap door across from parking was CLOSED AND LOCKED. Why have handi cap parking if you can’t use the resources?

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sandwich

Ashley

So today we went to Subway in a hurry trying to make it in time before closing (which the door and Google says at 10:00pm every day) and the employee hurried us off. We arrived near 8:50-ish and the entire place was closed. Usually theres a blonde hair dude inside and he helps us out, but now there seems to be a new employee who would rather go home instead of earning his hours. Embarrassing.

John Paul Smelko

Showed up at 11 am for food and subway person was just setting up asked us to wait 30min. The store hours say it opened at 9am. Don’t go here we have tried twice in two days. It’s just terribly run.

Atmosphere: 1

Food: 1

Service: 1

Mario B.

Bryan served us today, nicest customer service i received in any subway. Clean dining room and service too.

Victor Potesta

Delicious fresh food, really comfortable place

Michael Burton

Have had quite a few issues at this subway, like rude service, being closed before they say they close etc. But I normally just say whatever and just go about my day, we’ll today I drove to the same subway since it is near me and when I walk in they said that I would have to wait 15-20 mins because they had a big online/catering order that had to be done asap. I already drove here so I waited about 10-12 min and they finally got to me and they don’t even have the Italian herb and cheese bread (they were in the process of making it) ended up getting different bread and they make my sandwich and they check me out and not a single “sorry for the wait” or “thank you” or “have a good day” or anything, just the bare minimum. And to top it all off I get my drink and I go over to fill it up and they are fruit flys all around the machine. And I was hoping my receipt was in the bag Defiantly not the best experience.

Robert Morgan

The food was good but the service was slow and this in particular Subway decided that they did not want to cut up my tomatoes and onions are cucumbers when they put them in my protein bowl. The manager just talking about they don'tThat

Atmosphere: 2

Food: 3

Service: 1

Morgan DiBacco

Restaurant was clean and they made 5 subs really fast. Right near our Airbnb, easily accessible by foot.

Atmosphere: 4

Food: 4

Service: 4

Kelly Acosta

The people are very friendly and very attentive. I like to go there.

Atmosphere: 5

Food: 5

Service: 5

Pablo jimenez

This store does not have management at all . I was waiting for them to open and I waited until 9:15am and the employees were just talking inside with the door closed when they supposed to be open at 9am . I never coming back to this subway location , they do not have control of their employees at all .

Sunluvr

Subways really gone downhill. You get a few slices of meat now. Terrible value

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