Don’t waste your time waiting for a table, they let people lollygag for hours only ordering a drink and waters, if you’re hungry go somewhere else. They need a time limit if people are gonna sit there not spending money.
Atmosphere: 2
Food: 4
Service: 2
Sean Norwood
Chris was fantastic. He took care of us and was super kind. He made my wife and I felt like we are home! He’s a very good bartender I haven’t seen a good one in a very long time he has natural skill. Would highly recommend him to serve you.
Atmosphere: 5
Food: 5
Service: 5
Jessica Osoro
Stopped by on Friday night with a group of 8, pleasantly surprised to get a table right by the window. Adam greated us and provided awesome service. He made perfect recommendations on food items to share for the table. Cocktails were delicious and the view of the Mickeys Not So Scary fireworks was great!
Atmosphere: 5
Food: 5
Service: 5
Barnum Angelique
Exploring the Magic Kingdom resort and stopped by by a quick dinner before heading over to fireworks. Got the potstickers, passionfruit lemonade, and Ohana noodles, came quick, warm, and super yummy!!!
Atmosphere: 5
Food: 5
Service: 5
Maria
We have been to this bar several times and usually always love it, but this time was a little different when it came to the start of our night. We had just dined here 3 nights prior and sat at the bar, so we figured we’d try sitting at a table to change things up. We had a party of 3 and it was a fairly slow night, so there was a table for 2 at the corner of the lounge open as soon as we arrived. We asked the bartender if we could add a seat to the table and he said yes if we could find an extra empty seat available. Well we did, and as we are sitting down this waitress hurries over and states that we cannot sit there with 3 people. No greeting, apologies, explanation, or anything. Completely rude and forces us to move (we were not blocking anything or in the way by adding an extra seat to this table). So we decide to move to the bar to the only seats available and I take the seat next to the service station, which was generously roped off. I was no where near the rope or crossing over into the service station. This same waitress comes up to the service station bar immediately after making us move and asks me to move again because my bar seat is now too close to the service station. Mind you.. I sat exactly where the seat was which was no where near the rope. I move literally an inch and she says “that’s good.” It seemed 100% purposeful because we were not pleased that she rudely made us move in the first place. On top of it, to get my attention when she wanted me to move, she just says “hun!” next to my head rather than “excuse me” like any other adult with basic manners would. I am 32 years old and no other middle aged person should be calling me hun. It’s extremely condescending and rude. We seriously almost left because in all my years of coming to the Polynesian I have never been treated so poorly. She was a middle aged waitress and I’m pretty positive her name was Deanna or something that started with “D”. This is a server that should be at any old Orlando chain restaurant… not Disney. Disney employees have top notch service skills and go above and beyond to make the guests comfortable. This chick couldn’t care less. And I understand that sometimes the servers don’t make the rules.. but it was 100% her attitude that made the whole situation a complete turnoff. I have been in the food service industry for years and I would never even think of talking to a guest like that. I would give her zero stars if I could just based off of her awful attitude.
BUT thankfully after we sat at the bar, our experience was completely turned around by the best bartender, Anthony. From start to finish, he was such a joy to speak with and the definition of hospitality. So incredibly nice, accommodating, and truly enjoyed chatting with us the whole night. We stayed for a while because of him. He is a prime example of what makes Disney different in the type of people they hire with warm, genuine personalities. He made phenomenal drinks, and the food was amazing as always! Deanna needs to take a few lessons from him in the manners/personality department. He really turned our night around after the awful start. I’d give him a million stars if I could. Truly an exceptional employee that all three of us loved! We will come back because of him. I’m glad things worked out the way they did because we had such a great time with Anthony and we wouldn’t have had near the same experience with the mad at the world waitress.
Atmosphere: 5
Food: 5
Service: 4
Collin Wheeler
Loved the drinks & ambience while waiting for a table at the Grog Grotto!
My wife and I split a delicious pineapple drink! Service was great and very fun
Atmosphere: 5
Food: 5
Service: 5
Richard Arriaga
Arrived to 6 guests at the bar, one bartender (Jackie) having a very important conversation on one side, a couple seated waiting, one gentleman and myself in line. After about 5 minutes, I asked the guy in front of me, he had been waiting 10-15 minutes. I walked around and made eye contact, Jackie acknowledged me! I asked if she was solo on the bar, she answered “ every morning. Do you need a drink?” I responded that the gentleman in line was here first. She then attended to him, then to me. I had 5 in my group, each order was greeted by, “ anything else?” One of the orders was a White Sangria, she made a red one, I pointed it out, she responded, “ you want a white one?” Then tossed the red one in the sink. Overall, I’m just trying not to be any trouble, but she had zero awareness of her bar, and a poor attitude overall. Been here dozens of times, never this experience.
Atmosphere: 4
Food: 5
Service: 2
Matt Rygh
Craving Ohana (why wouldn't you?), but can't get a reservation? The hamburger lounge has the potstickers, honey coriander wings, real crab california rolls, and much much more. If you're lucky enough to get Adam as your server, you are in for some real Disney Magic.
Atmosphere: 5
Food: 5
Service: 5
Kristopher Watts
Don't get the Mai Tai!! It was terrible, the bartender needs to slow down and measure his ingredients. It was pure sour lime with no other flavor punching through. Mai Tai is a drink about balance, this had no balance. I took it back and was insulted as if I was stupid in not knowing that it was not a fruity drink like you get at many places. Yes, I know, but it should be balanced with all the flavors coming together in a wonderful way. He re-made it and dumped orange juice in, I am now drinking a weird orange juice crap drink. Wish I had not given a tip! Get this guy a jigger and teach him how to bartend!!
UPDATE!!! TRIED THE DRINK AGAIN, DIFFRENT BAR TENDER STILL TASTES LIKE SOME THROW UP
Atmosphere: 4
Service: 1
P L
Some of the best service, cocktails, and views in all of Walt Disney World!
came by for the 1st time party of 8 and the hospitality from Deanna was really shocking, very rude and made the group feel uncomfortable, demanding us to sit down that even the ladies next to us said wow that was rude , ruined the vibe for sure . Bad day for her ! On the other hand, the dumplings and noodles 10/10
Atmosphere: 5
Food: 5
Service: 2
KeepTheCapeWeird
A nice little 2nd floor bar at the Polynesian (next door to Ohana), with amazing service and great views of the Lava Pool and even MK across Seven Seas Lagoon, but for me, this is just Purgatory before getting your notification that your spot at Trader Sam's is ready!
Atmosphere: 4
Service: 5
Jeremy Smith
Great option if you are not able to get into O'hana. The bartender was friendly and drinks/food were great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ohana Noodles and Dumplings
Diana “Dee” Falvo
Chicken wings are gluten free and they can make bread pudding gluten free! Chicken was delicious. The allergy chef came out to speak with me ahead of ordering my food. Lapu Lapu was delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lapu Lapu, Honey-Coriander Chicken Wings
Don’t waste your time waiting for a table, they let people lollygag for hours only ordering a drink and waters, if you’re hungry go somewhere else. They need a time limit if people are gonna sit there not spending money.
Atmosphere: 2
Food: 4
Service: 2
Chris was fantastic. He took care of us and was super kind. He made my wife and I felt like we are home! He’s a very good bartender I haven’t seen a good one in a very long time he has natural skill. Would highly recommend him to serve you.
Atmosphere: 5
Food: 5
Service: 5
Stopped by on Friday night with a group of 8, pleasantly surprised to get a table right by the window. Adam greated us and provided awesome service. He made perfect recommendations on food items to share for the table. Cocktails were delicious and the view of the Mickeys Not So Scary fireworks was great!
Atmosphere: 5
Food: 5
Service: 5
Exploring the Magic Kingdom resort and stopped by by a quick dinner before heading over to fireworks. Got the potstickers, passionfruit lemonade, and Ohana noodles, came quick, warm, and super yummy!!!
Atmosphere: 5
Food: 5
Service: 5
We have been to this bar several times and usually always love it, but this time was a little different when it came to the start of our night. We had just dined here 3 nights prior and sat at the bar, so we figured we’d try sitting at a table to change things up. We had a party of 3 and it was a fairly slow night, so there was a table for 2 at the corner of the lounge open as soon as we arrived. We asked the bartender if we could add a seat to the table and he said yes if we could find an extra empty seat available. Well we did, and as we are sitting down this waitress hurries over and states that we cannot sit there with 3 people. No greeting, apologies, explanation, or anything. Completely rude and forces us to move (we were not blocking anything or in the way by adding an extra seat to this table). So we decide to move to the bar to the only seats available and I take the seat next to the service station, which was generously roped off. I was no where near the rope or crossing over into the service station. This same waitress comes up to the service station bar immediately after making us move and asks me to move again because my bar seat is now too close to the service station. Mind you.. I sat exactly where the seat was which was no where near the rope. I move literally an inch and she says “that’s good.” It seemed 100% purposeful because we were not pleased that she rudely made us move in the first place. On top of it, to get my attention when she wanted me to move, she just says “hun!” next to my head rather than “excuse me” like any other adult with basic manners would. I am 32 years old and no other middle aged person should be calling me hun. It’s extremely condescending and rude. We seriously almost left because in all my years of coming to the Polynesian I have never been treated so poorly. She was a middle aged waitress and I’m pretty positive her name was Deanna or something that started with “D”. This is a server that should be at any old Orlando chain restaurant… not Disney. Disney employees have top notch service skills and go above and beyond to make the guests comfortable. This chick couldn’t care less. And I understand that sometimes the servers don’t make the rules.. but it was 100% her attitude that made the whole situation a complete turnoff. I have been in the food service industry for years and I would never even think of talking to a guest like that. I would give her zero stars if I could just based off of her awful attitude.
BUT thankfully after we sat at the bar, our experience was completely turned around by the best bartender, Anthony. From start to finish, he was such a joy to speak with and the definition of hospitality. So incredibly nice, accommodating, and truly enjoyed chatting with us the whole night. We stayed for a while because of him. He is a prime example of what makes Disney different in the type of people they hire with warm, genuine personalities. He made phenomenal drinks, and the food was amazing as always! Deanna needs to take a few lessons from him in the manners/personality department. He really turned our night around after the awful start. I’d give him a million stars if I could. Truly an exceptional employee that all three of us loved! We will come back because of him. I’m glad things worked out the way they did because we had such a great time with Anthony and we wouldn’t have had near the same experience with the mad at the world waitress.
Atmosphere: 5
Food: 5
Service: 4
Loved the drinks & ambience while waiting for a table at the Grog Grotto!
My wife and I split a delicious pineapple drink! Service was great and very fun
Atmosphere: 5
Food: 5
Service: 5
Arrived to 6 guests at the bar, one bartender (Jackie) having a very important conversation on one side, a couple seated waiting, one gentleman and myself in line. After about 5 minutes, I asked the guy in front of me, he had been waiting 10-15 minutes. I walked around and made eye contact, Jackie acknowledged me! I asked if she was solo on the bar, she answered “ every morning. Do you need a drink?” I responded that the gentleman in line was here first. She then attended to him, then to me. I had 5 in my group, each order was greeted by, “ anything else?” One of the orders was a White Sangria, she made a red one, I pointed it out, she responded, “ you want a white one?” Then tossed the red one in the sink. Overall, I’m just trying not to be any trouble, but she had zero awareness of her bar, and a poor attitude overall. Been here dozens of times, never this experience.
Atmosphere: 4
Food: 5
Service: 2
Craving Ohana (why wouldn't you?), but can't get a reservation? The hamburger lounge has the potstickers, honey coriander wings, real crab california rolls, and much much more. If you're lucky enough to get Adam as your server, you are in for some real Disney Magic.
Atmosphere: 5
Food: 5
Service: 5
Don't get the Mai Tai!! It was terrible, the bartender needs to slow down and measure his ingredients. It was pure sour lime with no other flavor punching through. Mai Tai is a drink about balance, this had no balance. I took it back and was insulted as if I was stupid in not knowing that it was not a fruity drink like you get at many places. Yes, I know, but it should be balanced with all the flavors coming together in a wonderful way. He re-made it and dumped orange juice in, I am now drinking a weird orange juice crap drink. Wish I had not given a tip! Get this guy a jigger and teach him how to bartend!!
UPDATE!!! TRIED THE DRINK AGAIN, DIFFRENT BAR TENDER STILL TASTES LIKE SOME THROW UP
Atmosphere: 4
Service: 1
Some of the best service, cocktails, and views in all of Walt Disney World!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good drinks in at a casual bar 🍸
Atmosphere: 4
Service: 5
came by for the 1st time party of 8 and the hospitality from Deanna was really shocking, very rude and made the group feel uncomfortable, demanding us to sit down that even the ladies next to us said wow that was rude , ruined the vibe for sure . Bad day for her ! On the other hand, the dumplings and noodles 10/10
Atmosphere: 5
Food: 5
Service: 2
A nice little 2nd floor bar at the Polynesian (next door to Ohana), with amazing service and great views of the Lava Pool and even MK across Seven Seas Lagoon, but for me, this is just Purgatory before getting your notification that your spot at Trader Sam's is ready!
Atmosphere: 4
Service: 5
Great option if you are not able to get into O'hana. The bartender was friendly and drinks/food were great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ohana Noodles and Dumplings
Chicken wings are gluten free and they can make bread pudding gluten free! Chicken was delicious. The allergy chef came out to speak with me ahead of ordering my food.
Lapu Lapu was delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lapu Lapu, Honey-Coriander Chicken Wings
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