I used to frequent this bar regularly for 4 years and had no issues until an extremely disturbing and dangerous incident occurred. One night, I found myself in a situation where I was surrounded by 5 individuals in the parking lot who were aggressively confronting me. While I was trying to de-escalate and keep them at bay from putting their hands on me, one of the bartenders, Dallas, intervened in a completely unprofessional and violent manner. Instead of diffusing the situation, she tackled me, joined in the assault, and shockingly disclosed my private information to these individuals. She was extremely intoxicated, sloppy and could barely speak.
Thankfully, a bystander stepped in and helped me get out of the situation. I returned the next day with the Orlando Police Department to file a report about my private information being given out, however declined to press charges out of loyalty, and the staff seemed to take it lightly, telling me it wasn’t a problem. When I visited the bar again the following week, I was escorted out and told they just wanted “time to pass.”
Out of respect, I stayed away for 3-4 weeks. When I finally returned with friends, I was asked to leave again with no explanation. This was an incredibly disheartening experience after being a loyal customer for years and spending thousands of dollars at this business.
It’s clear this establishment values neither customer loyalty nor safety. If a staff member is willing to act violently and share private information, and the bar takes no accountability for such behavior, I strongly urge others to be cautious about visiting this place.
Atmosphere: 1
Food: 1
Service: 1
M B
I was a loyal customer at this bar for over 4 years and never had any issues until one night when I was put in an incredibly dangerous situation. I found myself alone and surrounded by 5 aggressive individuals in the parking lot who were threatening me and pushing me. While I was trying to defend myself and avoid escalation, a bartender named Dallas intervened in the worst way possible—she physically assaulted me by attempting to tackle me, joined in with the group, and even disclosed my private information to them. She was extremely intoxicated.
Thankfully, a bystander stepped in and helped me escape the situation. The next day, I returned with the Orlando Police Department to report what happened, especially regarding my private information being shared. The staff dismissed it as no big deal and assured me it wouldn’t be a problem, I declined to press charges out of loyalty, However, when I came back the following week, they asked me to leave, claiming they needed “time to pass.”
To respect their wishes, I stayed away for 3-4 weeks. When I finally returned with friends, I was again asked to leave without any clear reason. This experience has been deeply disappointing and alarming, especially after years of being a regular customer spending thousands of dollars.
It’s clear this bar does not value customer safety or loyalty. Staff should never act violently, let alone share private information with people ready to harm a customer. I can’t recommend this place to anyone—please be careful if you choose to go here.
Atmosphere: 1
Food: 1
Service: 1
Nahyla Pacha
never been somewhere with so many bar tenders yet such lack of service…
Ryan
ABSOLUTELY LOVE THE GUESTHOUSE! This bar is a favorite of mine and my fiance, the drinks, the vibes, everything is amazing. Highly recommend the Saturn and an Army Navy to drink.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Army Navy
Bryan Moreno
I’ve been coming here for years, and I truly love the bar, but it’s not for the bartenders or staff. It’s only for the friends that wanna unfortunately meet here for the drinks. I’m not sure if the staff are socially inept or just don’t care, but in the years of coming here, they just don’t know how to carry a conversation, or honestly don’t care too. Like the one time I asked for their name after ordering a drink, and they looked severely creeped out and offended I even asked. Even today on my bday, when it’s slow and dead, they act like they rather blow their brains out than say more than “hi” to you. As someone who works with people, it’s truly insane to me
Atmosphere: 3
Food: 1
Service: 1
Янни Федорович
I walked into this place expecting to have to spend a small fortune just to get a shot and a beer, but to my amazement they had an entire section of their menu dedicated to reasonably priced boilermakers. The house cocktails are also well priced at 10 to 12. I expected something closer to 15 as soon as I walked into the place.
I subtracted a star because it is obnoxiously dim lit in the place. If I wanted a power outage simulation, I'd stay at home, turn my lights out, and fire up some candles. Because that's basically how things are here. If I can't even read a newspaper or book at the bar, there simply isn't enough light.
Also, some others have mentioned the bartenders being rude. I didnt experience that at all and would assume it was a very specific experience, and not worth considering.
Isita Novacek
Always a great time, a place where you can get a REAL CRAFT COCKTAIL 👏🏼
Atmosphere: 5
Food: 5
Service: 5
Janay Thomas
I visited the Guest House Bar recently and was extremely disappointed with my experience. The treatment I received from the staff was unwelcoming and disrespectful. While ordering drinks, the bartender was dismissive and exhibited racially charged behavior that made my friends and me feel targeted.
Despite being polite, we were ignored while others were served, and the situation escalated quickly. Eventually, we were escorted out by security, seemingly at the bartender's request, without any justification. This kind of treatment is unacceptable and speaks volumes about the bar's environment.
I would not recommend the Guest House Bar to anyone who values respect and equality. It's unfortunate that such incidents still happen, and I hope they reconsider their approach to customer service in the future.
Atmosphere: 1
Service: 1
Deon Junior
I had an excellent experience with Alex (Bartender). Alex customer service was not only exceptional, but she provided a thorough experience. Alex was very prompt and professional. Alex ensured all my questions were answered and went the extra mile to make the process smooth. I’ll definitely return because of the experience provided by Alex.
Atmosphere: 5
Service: 5
Melissa
The perfect place for a date. I love this place. The only thing I’ll say is that the drinks are too strong for me.
Sweet elegant place with an even sweeter crew of bartenders! I personally love the hummingbird drink
Angelica Bubach
Absolutely garbage employees
Atmosphere: 1
Food: 1
Service: 1
Seana Fenemore
What a different experience!
I have gone to guest house multiple times and never had any issues always a great experience and vibe. The music was awesome and we did have a great time until the end....
This was a fist and I was shocked that a place that thrives on classic cocktails as their base menu had a bartender with issue with making something as simple as a paper plane.... That's not the root of the problem, I manage and design bars for a living I know not everyone is going to know every cocktail.
The issue was the bartender repeatedly asking my name for the tab after taking my card when it wasn't excessively busy, and then when my bill came I was over chardged excessively due to her mistakes. She also didn't know how to adjust a tab and thought she was just going to charge me multiple times. When I explained to her the issue and how to fix it she accosted me and then got confrontational telling me she was the one that was "LIT" and I wasn't... It was beyond unprofessional/rude and I was honestly shocked.
I would never want to see such a great place go down due to someone drinking excessively on the job and not being able to function as a base level bartender while doing so. I was shocked at the way she didn't apologize for her mistakes but got irritated for being called out for her mess ups. I am beyond understanding and was coherent during the whole situation situation, mistakes happen it's easy to do and a simple fix (when you aren't hammered).
I do this for a living. I understand having shift drinks and bartending is a lot of fun but you shouldn't pass a line where your words are slurring and you are rude to guests over your own mistakes.
OWNERSHIP please audit your sunday staff you have a great environment, a great atmosphere, in a great location and I would hate to see hostile intoxicated and uneducated bartender destroy your reputation. The other bartender came over to rectify the situation and was also heavily intoxicated but at least he was apologetic, adjusted the payment for the mistake and offered a discount. This is something I wouldn't want a regular bar patron drinking to encounter.
I do truly love this place don't let this deter you from trying them out this was the first time I've had such a disappointing encounter the staff is normally fantastic!
Atmosphere: 4
Service: 1
Yesica Robayo
The Guesthouse offers great drinks in a lovely atmosphere with an amazing crowd. It's the perfect spot for a fun and enjoyable night out. The ambiance and people make it a must-visit!
Atmosphere: 5
Food: 5
Service: 5
Nicole S
Though I prefer the tiki forward drinks at the Sunroom, their sister bar located directly next door, every single thing I have tried at the Guestroom has been immaculate. The pours are heavy handed but balanced perfectly.
I used to frequent this bar regularly for 4 years and had no issues until an extremely disturbing and dangerous incident occurred. One night, I found myself in a situation where I was surrounded by 5 individuals in the parking lot who were aggressively confronting me. While I was trying to de-escalate and keep them at bay from putting their hands on me, one of the bartenders, Dallas, intervened in a completely unprofessional and violent manner. Instead of diffusing the situation, she tackled me, joined in the assault, and shockingly disclosed my private information to these individuals. She was extremely intoxicated, sloppy and could barely speak.
Thankfully, a bystander stepped in and helped me get out of the situation. I returned the next day with the Orlando Police Department to file a report about my private information being given out, however declined to press charges out of loyalty, and the staff seemed to take it lightly, telling me it wasn’t a problem. When I visited the bar again the following week, I was escorted out and told they just wanted “time to pass.”
Out of respect, I stayed away for 3-4 weeks. When I finally returned with friends, I was asked to leave again with no explanation. This was an incredibly disheartening experience after being a loyal customer for years and spending thousands of dollars at this business.
It’s clear this establishment values neither customer loyalty nor safety. If a staff member is willing to act violently and share private information, and the bar takes no accountability for such behavior, I strongly urge others to be cautious about visiting this place.
Atmosphere: 1
Food: 1
Service: 1
I was a loyal customer at this bar for over 4 years and never had any issues until one night when I was put in an incredibly dangerous situation. I found myself alone and surrounded by 5 aggressive individuals in the parking lot who were threatening me and pushing me. While I was trying to defend myself and avoid escalation, a bartender named Dallas intervened in the worst way possible—she physically assaulted me by attempting to tackle me, joined in with the group, and even disclosed my private information to them. She was extremely intoxicated.
Thankfully, a bystander stepped in and helped me escape the situation. The next day, I returned with the Orlando Police Department to report what happened, especially regarding my private information being shared. The staff dismissed it as no big deal and assured me it wouldn’t be a problem, I declined to press charges out of loyalty, However, when I came back the following week, they asked me to leave, claiming they needed “time to pass.”
To respect their wishes, I stayed away for 3-4 weeks. When I finally returned with friends, I was again asked to leave without any clear reason. This experience has been deeply disappointing and alarming, especially after years of being a regular customer spending thousands of dollars.
It’s clear this bar does not value customer safety or loyalty. Staff should never act violently, let alone share private information with people ready to harm a customer. I can’t recommend this place to anyone—please be careful if you choose to go here.
Atmosphere: 1
Food: 1
Service: 1
never been somewhere with so many bar tenders yet such lack of service…
ABSOLUTELY LOVE THE GUESTHOUSE! This bar is a favorite of mine and my fiance, the drinks, the vibes, everything is amazing. Highly recommend the Saturn and an Army Navy to drink.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Army Navy
I’ve been coming here for years, and I truly love the bar, but it’s not for the bartenders or staff. It’s only for the friends that wanna unfortunately meet here for the drinks. I’m not sure if the staff are socially inept or just don’t care, but in the years of coming here, they just don’t know how to carry a conversation, or honestly don’t care too. Like the one time I asked for their name after ordering a drink, and they looked severely creeped out and offended I even asked. Even today on my bday, when it’s slow and dead, they act like they rather blow their brains out than say more than “hi” to you. As someone who works with people, it’s truly insane to me
Atmosphere: 3
Food: 1
Service: 1
I walked into this place expecting to have to spend a small fortune just to get a shot and a beer, but to my amazement they had an entire section of their menu dedicated to reasonably priced boilermakers. The house cocktails are also well priced at 10 to 12. I expected something closer to 15 as soon as I walked into the place.
I subtracted a star because it is obnoxiously dim lit in the place. If I wanted a power outage simulation, I'd stay at home, turn my lights out, and fire up some candles. Because that's basically how things are here. If I can't even read a newspaper or book at the bar, there simply isn't enough light.
Also, some others have mentioned the bartenders being rude. I didnt experience that at all and would assume it was a very specific experience, and not worth considering.
Always a great time, a place where you can get a REAL CRAFT COCKTAIL 👏🏼
Atmosphere: 5
Food: 5
Service: 5
I visited the Guest House Bar recently and was extremely disappointed with my experience. The treatment I received from the staff was unwelcoming and disrespectful. While ordering drinks, the bartender was dismissive and exhibited racially charged behavior that made my friends and me feel targeted.
Despite being polite, we were ignored while others were served, and the situation escalated quickly. Eventually, we were escorted out by security, seemingly at the bartender's request, without any justification. This kind of treatment is unacceptable and speaks volumes about the bar's environment.
I would not recommend the Guest House Bar to anyone who values respect and equality. It's unfortunate that such incidents still happen, and I hope they reconsider their approach to customer service in the future.
Atmosphere: 1
Service: 1
I had an excellent experience with Alex (Bartender). Alex customer service was not only exceptional, but she provided a thorough experience. Alex was very prompt and professional. Alex ensured all my questions were answered and went the extra mile to make the process smooth. I’ll definitely return because of the experience provided by Alex.
Atmosphere: 5
Service: 5
The perfect place for a date. I love this place. The only thing I’ll say is that the drinks are too strong for me.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Sweet elegant place with an even sweeter crew of bartenders! I personally love the hummingbird drink
Absolutely garbage employees
Atmosphere: 1
Food: 1
Service: 1
What a different experience!
I have gone to guest house multiple times and never had any issues always a great experience and vibe. The music was awesome and we did have a great time until the end....
This was a fist and I was shocked that a place that thrives on classic cocktails as their base menu had a bartender with issue with making something as simple as a paper plane.... That's not the root of the problem, I manage and design bars for a living I know not everyone is going to know every cocktail.
The issue was the bartender repeatedly asking my name for the tab after taking my card when it wasn't excessively busy, and then when my bill came I was over chardged excessively due to her mistakes. She also didn't know how to adjust a tab and thought she was just going to charge me multiple times. When I explained to her the issue and how to fix it she accosted me and then got confrontational telling me she was the one that was "LIT" and I wasn't... It was beyond unprofessional/rude and I was honestly shocked.
I would never want to see such a great place go down due to someone drinking excessively on the job and not being able to function as a base level bartender while doing so. I was shocked at the way she didn't apologize for her mistakes but got irritated for being called out for her mess ups. I am beyond understanding and was coherent during the whole situation situation, mistakes happen it's easy to do and a simple fix (when you aren't hammered).
I do this for a living. I understand having shift drinks and bartending is a lot of fun but you shouldn't pass a line where your words are slurring and you are rude to guests over your own mistakes.
OWNERSHIP please audit your sunday staff you have a great environment, a great atmosphere, in a great location and I would hate to see hostile intoxicated and uneducated bartender destroy your reputation. The other bartender came over to rectify the situation and was also heavily intoxicated but at least he was apologetic, adjusted the payment for the mistake and offered a discount. This is something I wouldn't want a regular bar patron drinking to encounter.
I do truly love this place don't let this deter you from trying them out this was the first time I've had such a disappointing encounter the staff is normally fantastic!
Atmosphere: 4
Service: 1
The Guesthouse offers great drinks in a lovely atmosphere with an amazing crowd. It's the perfect spot for a fun and enjoyable night out. The ambiance and people make it a must-visit!
Atmosphere: 5
Food: 5
Service: 5
Though I prefer the tiki forward drinks at the Sunroom, their sister bar located directly next door, every single thing I have tried at the Guestroom has been immaculate. The pours are heavy handed but balanced perfectly.
Atmosphere: 5
Food: 5
Service: 5
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