The Ritz-Carlton Orlando, Grande Lakes

I am a Licensed mobile massage therapist, I go here a lot to do mobile massages, so, ive seen a lot of different rooms here, the rooms are very clean and beautiful, valet are always friendly and very helpful.

My daughter treated me to an amazing spa day. We hung out at the hot tub & pool before our services. Shelley did my massage and it was awesome. Tracey did my body scrub and I thoroughly enjoyed it. We will be returning.

Phenomenal. Absolutely phenomenal. The service was top tier. I was there for a week-long conference. Every meal I had was exquisite and delicious. The bartenders are wonderful. The waitstaff is wonderful. Security is super cool (shout out to Joseph). The concierge is awesome (shout out to Michael). The housekeeping staff were just fabulous (shout out to Yessinia). Everything about this stay was excellent. The rooms and the grounds are beautiful. The pool was nice. I could go on and on. Zero complaints. Again, the service and spirit of the staff is just the best I have ever experienced. Thank you so much for a wonderful time.

Amazing property. If you haven't been and love luxury hotels this is a must see. 5 star all the way!

No club lounge access for titanium elite members… while a bummer, having access to both the JW and ritz pools is 🔥.

Outstanding service

It was a great stay. The hotel, the rooms and the people were amazing! Great place to stay !!!

What you think about the Ritz, add another 50%. This was the most comfortable stay I have ever had. I have been to many places around the world and the Ritz is among the best. I

The hotel is cozy, clean, and comfortable. The staff are very accommodating, friendly, and always willing to help. I had a great stay and would definitely recommend it.

Rooms were great down to every detail. Every staff member I met was super kind and helpful.

The location and venue are amazing! However, my room had problems with the air conditioning. June in Florida without proper air conditioning is very uncomfortable.
Roberto from maintenance worked diligently and professionally to restore our room to a comfortable temperature! His efforts genuinely turned our experience!!

Stayed at The Ritz-Carlton Orlando and had an excellent experience from start to finish. Check-in was smooth and efficient, the rooms were spacious, comfortable, and well maintained, and the grounds and amenities were genuinely impressive.

The resort offers multiple dining options, all of which added to the overall experience, and the level of service throughout the property was exactly what you would expect from a luxury hotel.

A special mention goes to Moses at reception, who was exceptional. He was professional, welcoming, and went above and beyond to ensure my stay got off to the perfect start. His customer service was outstanding and is a credit to the hotel.

Overall, a fantastic stay and a property I would happily return to and recommend to others visiting Orlando.

Very expensive parking $70 a day

Sad bob s, found dead in hotel I am super sad 😢 I hopefully okay in heaven

The RC grande lakes is the sort of place that despite being a large property, after a few visits the staff will remember you and your preferences. Door hold instead of parking for valet? No problem. Over ride the low temp limit on the thermostat and have the AC set all the way down before you arrive? No problem. A bottle of white fir you and some Gatorade for your son as a welcome amenity? Don't even have to ask!