Very overpriced for what you get. My taco had very little meat and it was served extremely cold. The barbacoa was mushy, which was honestly shocking when I took the first bite. I’ve never had a cold, mushy taco before. The rice was dry and flavorless and did not taste fresh at all. Overall nothing about the meal stood out in a good way. Very disappointing experience. I really expected better for the price.
Atmosphere: 5
Food: 1
Service: 2
Cole Wilkerson
I’ve been a regular at this location for over two years and have always tried to give it the benefit of the doubt because of how often we used to visit. Unfortunately, over the past six months the overall experience has steadily declined.
First and foremost, the dining room is in serious need of a deep cleaning. Many of the light fixtures have large cobwebs hanging from them, and when you sit down you’ll often find that tables and chairs are dirty and need to be wiped down before you can even sit. Considering the restaurant prompts customers to tip, it’s frustrating to feel like basic cleanliness standards aren’t being maintained.
It gets more concerning when you start to notice the condition of areas that clearly haven’t been cleaned in a long time. Looking under tables and booths, it’s obvious that they likely haven’t been moved to clean underneath them in quite a while, which is honestly pretty unpleasant.
One of the main reasons we kept coming back for so long was the staff. Many of the employees we interacted with were friendly, hardworking, and genuinely tried to maintain cleanliness and provide good service. However, over time we’ve noticed that nearly all of the team members we had come to know have either been fired or demoted. It seems like the proprietor/owner holds extremely strict standards for employees, yet the overall restaurant standards appear to be slipping.
Recently, this location also received its lowest health inspection score ever, an 85, which is the lowest in the surrounding area. While that score isn’t terrible on its own, this restaurant historically stayed above a 90, so it feels like a clear sign that things are declining.
Food timing is also very inconsistent. On busy nights you might receive your food quickly, but on slower nights it can take 30-35 minutes for orders to come out.
Another ongoing issue is the kitchen frequently taking liberties with menu items. For example, we’ve received flour tortillas on items that are clearly listed as coming with corn tortillas. This has happened multiple times, and our receipts are always correct, which suggests the issue is happening in the kitchen rather than with ordering.
Overall, we used to truly enjoy coming here and wanted to see the restaurant succeed. It’s very disappointing to see the direction things have taken recently, and we hope management will take steps to improve cleanliness, consistency, and especially how the team is treated. We would hate to lose the last remaining Orlando location like the others that have already closed. Unfortunately, that could very well happen if upper management doesn’t take feedback like this seriously. My partner and I alone have spent well over $5,000-$10,000 here over the past two years, so this feedback comes from loyal customers who truly want to see the restaurant succeed.
Atmosphere: 2
Food: 3
Service: 4
Nick Frkovich
Torchy’s is fire!!!!
Atmosphere: 5
Food: 5
Service: 5
Jamie Lynn Cook
We enjoyed it! Always consistent and good 👍
Atmosphere: 5
Food: 5
Service: 5
Isaac Stephens
Awesome happy hour and also just the best tacos and queso dip. 10/10 recommend.
Atmosphere: 5
Food: 5
Service: 5
Bond 007
You got to check this place out.It is a must eat!! Employees are the best!
Atmosphere: 5
Food: 5
Service: 5
William Peterson
Really great food, the republican they cooked up tasted real good.
Atmosphere: 5
Food: 5
Service: 5
Julie Wright
Torchy's tacos was amazing!! Great customer service, incredible food, fantastic flavor! Thanks for a great experience.
Atmosphere: 5
Food: 5
Service: 5
Summer Peterson
You can order on screen or person. Try the street corn.
We had a great time, and enjoyed the food. For a fast food establishment the tacos were good, simple tacos. The service was great, very friendly and outgoing. This is a simple order at the counter and pay restaurant with an area to sit down and eat. We choose to sit at the bar, where you can get table side service and keep your tab open, as well as drinks and watch the games. For fast food this is a good choice
Atmosphere: 3
Food: 4
Service: 5
David Albrecht
A little pricey for tacos, we got the $20 deal, split it between 2 people.
Atmosphere: 5
Food: 4
Service: 5
Riddhi Patel
Amazing food, green chili queso was so good, good vibes and great service Chris was super friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
Benjamin Peek
We came in, we live close by and come regularly, it wasn’t super busy but looked steady, we came at the same time as two other couples, all ordered. We sat for 30 minutes, everyone else got their food, a table that came in 15 minutes after us got their food We asked and the person said I’ll go check, didn’t come back out. 8 more minutes passed and he brought another table that came after us their food and said “it’s coming” in a quick pass. Finally 40 minutes after ordering they bring out our food, sits it down and goes “sorry” then bolts off before I can ask for a sour cream or anything. Then the family of 4 that came in 25 minutes after us got their food not even a minute after us. Kids quesadilla was overcooked, dry chicken, crispy tostada like tortilla, both tacos had chicken not cut up so it was full size tenders also overcooked and dry. 40 minutes for two tacos, and a kids quesadilla and you couldn’t even get it right? Couldn’t be fresh you had to overcook everything? Then no actual apology? The team also always comes around and checks on people, they did this to every other table except us after that. This was a horrible and very inconsiderate experience, I will publish this review to google and help as well, the audacity to make a family with a small child wait 40 minutes because you forgot their order (having worked in restaurants all my life I’m assuming you either marked it done without it being and then rushed an order or you never started the order) Then to not even actually apologize or address the wait. I always raved about this place but this experience was worse than going to some crappy Applebees or Taco Bell because at least they are timely
Very overpriced for what you get. My taco had very little meat and it was served extremely cold. The barbacoa was mushy, which was honestly shocking when I took the first bite. I’ve never had a cold, mushy taco before. The rice was dry and flavorless and did not taste fresh at all. Overall nothing about the meal stood out in a good way. Very disappointing experience. I really expected better for the price.
Atmosphere: 5
Food: 1
Service: 2
I’ve been a regular at this location for over two years and have always tried to give it the benefit of the doubt because of how often we used to visit. Unfortunately, over the past six months the overall experience has steadily declined.
First and foremost, the dining room is in serious need of a deep cleaning. Many of the light fixtures have large cobwebs hanging from them, and when you sit down you’ll often find that tables and chairs are dirty and need to be wiped down before you can even sit. Considering the restaurant prompts customers to tip, it’s frustrating to feel like basic cleanliness standards aren’t being maintained.
It gets more concerning when you start to notice the condition of areas that clearly haven’t been cleaned in a long time. Looking under tables and booths, it’s obvious that they likely haven’t been moved to clean underneath them in quite a while, which is honestly pretty unpleasant.
One of the main reasons we kept coming back for so long was the staff. Many of the employees we interacted with were friendly, hardworking, and genuinely tried to maintain cleanliness and provide good service. However, over time we’ve noticed that nearly all of the team members we had come to know have either been fired or demoted. It seems like the proprietor/owner holds extremely strict standards for employees, yet the overall restaurant standards appear to be slipping.
Recently, this location also received its lowest health inspection score ever, an 85, which is the lowest in the surrounding area. While that score isn’t terrible on its own, this restaurant historically stayed above a 90, so it feels like a clear sign that things are declining.
Food timing is also very inconsistent. On busy nights you might receive your food quickly, but on slower nights it can take 30-35 minutes for orders to come out.
Another ongoing issue is the kitchen frequently taking liberties with menu items. For example, we’ve received flour tortillas on items that are clearly listed as coming with corn tortillas. This has happened multiple times, and our receipts are always correct, which suggests the issue is happening in the kitchen rather than with ordering.
Overall, we used to truly enjoy coming here and wanted to see the restaurant succeed. It’s very disappointing to see the direction things have taken recently, and we hope management will take steps to improve cleanliness, consistency, and especially how the team is treated. We would hate to lose the last remaining Orlando location like the others that have already closed. Unfortunately, that could very well happen if upper management doesn’t take feedback like this seriously. My partner and I alone have spent well over $5,000-$10,000 here over the past two years, so this feedback comes from loyal customers who truly want to see the restaurant succeed.
Atmosphere: 2
Food: 3
Service: 4
Torchy’s is fire!!!!
Atmosphere: 5
Food: 5
Service: 5
We enjoyed it! Always consistent and good 👍
Atmosphere: 5
Food: 5
Service: 5
Awesome happy hour and also just the best tacos and queso dip. 10/10 recommend.
Atmosphere: 5
Food: 5
Service: 5
You got to check this place out.It is a must eat!! Employees are the best!
Atmosphere: 5
Food: 5
Service: 5
Really great food, the republican they cooked up tasted real good.
Atmosphere: 5
Food: 5
Service: 5
Torchy's tacos was amazing!! Great customer service, incredible food, fantastic flavor! Thanks for a great experience.
Atmosphere: 5
Food: 5
Service: 5
You can order on screen or person. Try the street corn.
Atmosphere: 5
Food: 5
Service: 5
SOOOO SLOOOW
Restaurantji Recommends
Everything is amazing
Atmosphere: 5
Food: 5
Service: 5
We had a great time, and enjoyed the food. For a fast food establishment the tacos were good, simple tacos. The service was great, very friendly and outgoing. This is a simple order at the counter and pay restaurant with an area to sit down and eat. We choose to sit at the bar, where you can get table side service and keep your tab open, as well as drinks and watch the games. For fast food this is a good choice
Atmosphere: 3
Food: 4
Service: 5
A little pricey for tacos, we got the $20 deal, split it between 2 people.
Atmosphere: 5
Food: 4
Service: 5
Amazing food, green chili queso was so good, good vibes and great service Chris was super friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
We came in, we live close by and come regularly, it wasn’t super busy but looked steady, we came at the same time as two other couples, all ordered. We sat for 30 minutes, everyone else got their food, a table that came in 15 minutes after us got their food
We asked and the person said I’ll go check, didn’t come back out.
8 more minutes passed and he brought another table that came after us their food and said “it’s coming” in a quick pass.
Finally 40 minutes after ordering they bring out our food, sits it down and goes “sorry” then bolts off before I can ask for a sour cream or anything.
Then the family of 4 that came in 25 minutes after us got their food not even a minute after us.
Kids quesadilla was overcooked, dry chicken, crispy tostada like tortilla, both tacos had chicken not cut up so it was full size tenders also overcooked and dry.
40 minutes for two tacos, and a kids quesadilla and you couldn’t even get it right? Couldn’t be fresh you had to overcook everything? Then no actual apology? The team also always comes around and checks on people, they did this to every other table except us after that.
This was a horrible and very inconsiderate experience, I will publish this review to google and help as well, the audacity to make a family with a small child wait 40 minutes because you forgot their order (having worked in restaurants all my life I’m assuming you either marked it done without it being and then rushed an order or you never started the order)
Then to not even actually apologize or address the wait.
I always raved about this place but this experience was worse than going to some crappy Applebees or Taco Bell because at least they are timely
Atmosphere: 2
Food: 1
Service: 1
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