What a huge disappointment. We are visiting for a few days and for the past two days have had an awesome sandwich from Jersey Mikes next door. Today, big, huge, massive mistake I went next door to Tropical Smoothie and ordered 3 x egg, cheese and sausage, Dilas, which they advertise as shown in picture 1. What we received was a tasteless 3/4 of an empty tortilla with a sample of egg and sausage and perhaps a sprinkle of cheese. $17 for 3. For this price I could have had a foot long Jersey Mikes sub with all the trimmings. Tropical Smoothie Cafe is a rip off. If you want food and not empty tortillas - go next door to Jersey Mikes sub
Atmosphere: 4
Food: 1
Service: 4
Cam Cooper
Out of all the Tropical Smoothie Cafe in Orlando, you guys suck so bad. Rude service. Cashier on phone the whole time. Smoothies have zero flavor. All ice and water. How do you manage to do that? Cant even imagine the food quality. Literally every other Tropical Smoothie ive been to is better quality. Honestly you guys are lucky with your location or you'd be closed. Do better.
Atmosphere: 2
Food: 1
Service: 2
Kimberly Warren
Ana provided superior customer service đ I enjoyed visiting this lovely place. Thank you!â¨ď¸
Atmosphere: 5
Food: 5
Service: 5
Zachary Bockhoefer
Amazing food and smoothies along with great service. 10/10 would come again
Marco Ledesma
The service of the person taking your order is terrible. Been here twice and both times you get rude service. Latest time the cashier was too busy looking at her phone to acknowledge me. The workers in the back appear nice though. I guess the rest of the reviews here are right. Whoever runs the place must have a toxic personality if the majority of your reviews are saying that the staff is rude. It all comes from the top.
Jayla Reid
Jasmine or Jazmine is rude. Simple as that. An order was placed, I have the correct pickup address as well as an order number. Because sometimes they can take a while, we gave them time past the pickup time given. I arrived only to find out that they had not made nor received the order, even though I have an order number. The first girl was eager to help but couldnât figure it out, so Jasmine took over. She treated me like it was my fault and they were understandably busy but her attitude was very poor about helping me so I just called my mother and asked her to request a refund and I left. Food is usually great. Hire people to match the atmosphere that was once Tropical Smoothie
Francisco Reynoso
My FAV smoties Good luck!
Atmosphere: 5
Food: 5
Service: 5
Lousy M
Came to this location and it was closed by 8:43 PM on a Monday.
Steven Rossum
Horribly disorganized, rude, and understaffed. Gave food away to someone else and had attitude. Franchisee- youâre gonna lose your investment if you donât get some managers in there. Worst Tropicsl Smoothie in area.
Atmosphere: 3
Food: 4
Service: 1
Carmen Torres
The girl at the counter was so rude and uninterested that we immediately walked out and decided to get food from Publix instead ?
Smoothies were made to perfection, so was the food. Service and staff interaction was great too I'm sorry I didn't get all of your names but we talked bikes and you all were great!
Vegetarian options: It's a smoothie not a milkshake
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap, Chicken Pesto, Turkey & Cheddar Wrap, Mango Magic
Ellis âEllis787_Officialâ Zayas
I pulled up at 8:35pm when they close at 9:00pm. While Iâm parking team members literally turned off the lights and began to close the cash register. Itâs disrespectful also very poor service.
What a huge disappointment. We are visiting for a few days and for the past two days have had an awesome sandwich from Jersey Mikes next door. Today, big, huge, massive mistake I went next door to Tropical Smoothie and ordered 3 x egg, cheese and sausage, Dilas, which they advertise as shown in picture 1. What we received was a tasteless 3/4 of an empty tortilla with a sample of egg and sausage and perhaps a sprinkle of cheese. $17 for 3. For this price I could have had a foot long Jersey Mikes sub with all the trimmings. Tropical Smoothie Cafe is a rip off. If you want food and not empty tortillas - go next door to Jersey Mikes sub
Atmosphere: 4
Food: 1
Service: 4
Out of all the Tropical Smoothie Cafe in Orlando, you guys suck so bad. Rude service. Cashier on phone the whole time. Smoothies have zero flavor. All ice and water. How do you manage to do that? Cant even imagine the food quality. Literally every other Tropical Smoothie ive been to is better quality. Honestly you guys are lucky with your location or you'd be closed. Do better.
Atmosphere: 2
Food: 1
Service: 2
Ana provided superior customer service đ I enjoyed visiting this lovely place. Thank you!â¨ď¸
Atmosphere: 5
Food: 5
Service: 5
Amazing food and smoothies along with great service. 10/10 would come again
The service of the person taking your order is terrible. Been here twice and both times you get rude service. Latest time the cashier was too busy looking at her phone to acknowledge me. The workers in the back appear nice though. I guess the rest of the reviews here are right. Whoever runs the place must have a toxic personality if the majority of your reviews are saying that the staff is rude. It all comes from the top.
Jasmine or Jazmine is rude. Simple as that. An order was placed, I have the correct pickup address as well as an order number. Because sometimes they can take a while, we gave them time past the pickup time given. I arrived only to find out that they had not made nor received the order, even though I have an order number. The first girl was eager to help but couldnât figure it out, so Jasmine took over. She treated me like it was my fault and they were understandably busy but her attitude was very poor about helping me so I just called my mother and asked her to request a refund and I left. Food is usually great. Hire people to match the atmosphere that was once Tropical Smoothie
My FAV smoties Good luck!
Atmosphere: 5
Food: 5
Service: 5
Came to this location and it was closed by 8:43 PM on a Monday.
Horribly disorganized, rude, and understaffed. Gave food away to someone else and had attitude. Franchisee- youâre gonna lose your investment if you donât get some managers in there. Worst Tropicsl Smoothie in area.
Atmosphere: 3
Food: 4
Service: 1
The girl at the counter was so rude and uninterested that we immediately walked out and decided to get food from Publix instead ?
Atmosphere: 1
Service: 1
Restaurantji Recommends
Google told me they had a drive thru and this one does not. They need to update their website.
Google told me they had a drive thru and this one does not. They need to update their website.
Great spot for a quick lunch grab and go! The team is awesome! Great service! Lots of drink options to cool you off in this summer heat!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Beach Bum, Avocolada, Chicken Pesto
Smoothies were made to perfection, so was the food. Service and staff interaction was great too I'm sorry I didn't get all of your names but we talked bikes and you all were great!
Vegetarian options: It's a smoothie not a milkshake
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap, Chicken Pesto, Turkey & Cheddar Wrap, Mango Magic
I pulled up at 8:35pm when they close at 9:00pm. While Iâm parking team members literally turned off the lights and began to close the cash register. Itâs disrespectful also very poor service.
Service: 1
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