I would like an owner to get in contact with me about my recent experience. I come pretty much every Saturday and based on today, will be looking for a new place going forward.
Atmosphere: 1
Food: 4
Service: 1
Chelsey Lutchman
Rhonda was amazing, helpful and knowledgeable! Will be visiting again!
Atmosphere: 5
Food: 5
Service: 5
Russell Dudley
Came here for a smoothie and Justin made the best one I ever had.. I will be back again
Atmosphere: 5
Food: 5
Service: 5
Stephan O'Brien
Absolutely amazing service, you guys always make the smoothies perfect! Thank you for always the 5 star care.
Atmosphere: 5
Food: 5
Service: 5
Teamka Reddick
I had a great experience at Tropical Smoothie on Edgewater Dr thanks to Wiley D. And Lynette As someone who has previously managed a restaurant, I truly appreciate exceptional customer service—and Wiley delivered just that. He was kind, friendly, patient, and extremely helpful. His positive attitude made my visit enjoyable. Thank you, Wiley D, for providing such outstanding service!
Atmosphere: 5
Food: 5
Service: 5
Gabriel Diaz
The staff at this location are very hospitable, attentive, and the manager’s quality control skills are on point.
Atmosphere: 5
Food: 5
Service: 5
Vince
Tried this location for the first time and was very happy with the smoothie and flatbread. Employees were all very kind
Atmosphere: 5
Food: 5
Service: 5
Local Guide
The mid 20-year-old kid who wears the flat brim, curved up hat and man’s the front cash register is quite snarky.
Along with the older middle-aged lady with gray hair, also matching his tone when asking for some basic courtesy and questions like extra straws and timely food prep.
Overall poorly operated establishment also doesn’t accept two of the four major credit card providers
Atmosphere: 1
Food: 3
Service: 1
Wayne Holder
What a huge disappointment. We are visiting for a few days and for the past two days have had an awesome sandwich from Jersey Mikes next door. Today, big, huge, massive mistake I went next door to Tropical Smoothie and ordered 3 x egg, cheese and sausage, Dilas, which they advertise as shown in picture 1. What we received was a tasteless 3/4 of an empty tortilla with a sample of egg and sausage and perhaps a sprinkle of cheese. $17 for 3. For this price I could have had a foot long Jersey Mikes sub with all the trimmings. Tropical Smoothie Cafe is a rip off. If you want food and not empty tortillas - go next door to Jersey Mikes sub
Atmosphere: 4
Food: 1
Service: 4
Cam Cooper
Out of all the Tropical Smoothie Cafe in Orlando, you guys suck so bad. Rude service. Cashier on phone the whole time. Smoothies have zero flavor. All ice and water. How do you manage to do that? Cant even imagine the food quality. Literally every other Tropical Smoothie ive been to is better quality. Honestly you guys are lucky with your location or you'd be closed. Do better.
Ana provided superior customer service 👏 I enjoyed visiting this lovely place. Thank you!✨️
Atmosphere: 5
Food: 5
Service: 5
Zachary Bockhoefer
Amazing food and smoothies along with great service. 10/10 would come again
Marco Ledesma
The service of the person taking your order is terrible. Been here twice and both times you get rude service. Latest time the cashier was too busy looking at her phone to acknowledge me. The workers in the back appear nice though. I guess the rest of the reviews here are right. Whoever runs the place must have a toxic personality if the majority of your reviews are saying that the staff is rude. It all comes from the top.
Jayla Reid
Jasmine or Jazmine is rude. Simple as that. An order was placed, I have the correct pickup address as well as an order number. Because sometimes they can take a while, we gave them time past the pickup time given. I arrived only to find out that they had not made nor received the order, even though I have an order number. The first girl was eager to help but couldn’t figure it out, so Jasmine took over. She treated me like it was my fault and they were understandably busy but her attitude was very poor about helping me so I just called my mother and asked her to request a refund and I left. Food is usually great. Hire people to match the atmosphere that was once Tropical Smoothie
I would like an owner to get in contact with me about my recent experience. I come pretty much every Saturday and based on today, will be looking for a new place going forward.
Atmosphere: 1
Food: 4
Service: 1
Rhonda was amazing, helpful and knowledgeable! Will be visiting again!
Atmosphere: 5
Food: 5
Service: 5
Came here for a smoothie and Justin made the best one I ever had.. I will be back again
Atmosphere: 5
Food: 5
Service: 5
Absolutely amazing service, you guys always make the smoothies perfect! Thank you for always the 5 star care.
Atmosphere: 5
Food: 5
Service: 5
I had a great experience at Tropical Smoothie on Edgewater Dr thanks to Wiley D. And Lynette As someone who has previously managed a restaurant, I truly appreciate exceptional customer service—and Wiley delivered just that. He was kind, friendly, patient, and extremely helpful. His positive attitude made my visit enjoyable. Thank you, Wiley D, for providing such outstanding service!
Atmosphere: 5
Food: 5
Service: 5
The staff at this location are very hospitable, attentive, and the manager’s quality control skills are on point.
Atmosphere: 5
Food: 5
Service: 5
Tried this location for the first time and was very happy with the smoothie and flatbread. Employees were all very kind
Atmosphere: 5
Food: 5
Service: 5
The mid 20-year-old kid who wears the flat brim, curved up hat and man’s the front cash register is quite snarky.
Along with the older middle-aged lady with gray hair, also matching his tone when asking for some basic courtesy and questions like extra straws and timely food prep.
Overall poorly operated establishment also doesn’t accept two of the four major credit card providers
Atmosphere: 1
Food: 3
Service: 1
What a huge disappointment. We are visiting for a few days and for the past two days have had an awesome sandwich from Jersey Mikes next door. Today, big, huge, massive mistake I went next door to Tropical Smoothie and ordered 3 x egg, cheese and sausage, Dilas, which they advertise as shown in picture 1. What we received was a tasteless 3/4 of an empty tortilla with a sample of egg and sausage and perhaps a sprinkle of cheese. $17 for 3. For this price I could have had a foot long Jersey Mikes sub with all the trimmings. Tropical Smoothie Cafe is a rip off. If you want food and not empty tortillas - go next door to Jersey Mikes sub
Atmosphere: 4
Food: 1
Service: 4
Out of all the Tropical Smoothie Cafe in Orlando, you guys suck so bad. Rude service. Cashier on phone the whole time. Smoothies have zero flavor. All ice and water. How do you manage to do that? Cant even imagine the food quality. Literally every other Tropical Smoothie ive been to is better quality. Honestly you guys are lucky with your location or you'd be closed. Do better.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Ana provided superior customer service 👏 I enjoyed visiting this lovely place. Thank you!✨️
Atmosphere: 5
Food: 5
Service: 5
Amazing food and smoothies along with great service. 10/10 would come again
The service of the person taking your order is terrible. Been here twice and both times you get rude service. Latest time the cashier was too busy looking at her phone to acknowledge me. The workers in the back appear nice though. I guess the rest of the reviews here are right. Whoever runs the place must have a toxic personality if the majority of your reviews are saying that the staff is rude. It all comes from the top.
Jasmine or Jazmine is rude. Simple as that. An order was placed, I have the correct pickup address as well as an order number. Because sometimes they can take a while, we gave them time past the pickup time given. I arrived only to find out that they had not made nor received the order, even though I have an order number. The first girl was eager to help but couldn’t figure it out, so Jasmine took over. She treated me like it was my fault and they were understandably busy but her attitude was very poor about helping me so I just called my mother and asked her to request a refund and I left. Food is usually great. Hire people to match the atmosphere that was once Tropical Smoothie
My FAV smoties Good luck!
Atmosphere: 5
Food: 5
Service: 5
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