Wawa
5810 Raleigh St, Orlando
(407) 495-1822
Recent Reviews
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They made mistake on my order..I ordered 5 breaded strip,,they gave me. 3.I don't know if it was intentional..
I have been coming to Wawa for years. I came here to purchase coffee, I have a dairy allergy. When I went to grab the almond milk from the coffee station I noticed none was layed out. I assumed they had ran out so I spoke with Wawa employee Treasure who was working barista. This is the first time that I am notified that they up charge for almond milk and this is why they don’t keep it out for the Public to use.This is the first time I go to this specific store, All other wawas I’ve gone to have almond milk displayed. It is ridiculous that they keep almond milk, something that shouldn’t be up charged due to allergies, a new rule that I’ve never heard of. And on top of that receiving a nasty attitude from Treasure when explaining this new policy. I’ll be going to my other Wawa that had better costumer service and had almond milk with no additional charge. I will not waste my money for a store that has nasty employees. My word of advice for costumers coming here with food allergies, go to a different store. There is another wawa down the road that accommodates with no additional charge.
Atmosphere: 1
Food: 3
Service: 1
Manager Jenny is unprofessional and let's her employees talk crazy to customers. Bad location.
Atmosphere: 1
Food: 3
Service: 1
Don’t go here unless you have 20+ minuets to spend standing in line. They have one overworked cashier during rush hour, with a line wrapping around the whole store. Management doesn’t seem to care, and if they do call a second cashier up they act like they’re being tortured.
Atmosphere: 1
Food: 2
Service: 1
First bad customer service experience at a Wawa in Florida.
~1am the cashier helped a woman get the item she needed behind the counter but made her do the rest of her items on the self checkout. I got in line as she was moving to the self checkout not knowing that’s what the cashier was doing and was met with a miserable attitude. I felt bad because I thought maybe I was keeping her from doing something but then I remembered as I walked in, and while she was helping the woman she was just on her phone typing away. When I left another man got in line and was completely ignored. By the time I got well outside the building she was still typing and ignoring him. AirPods in clear as day. I get it’s overnight but no pleasantries what so ever? I drive all night all over Florida and I’ve never had a bad experience with a Wawa.
I completely understand why this one’s under 3 stars, security at the door, locked entrances, miserable cashier.
Atmosphere: 1
Service: 1
Pro Tip: To anyone that gets annoyed by the obnoxious ads that play on the digital gas pumps at Wawa, there is a way to mute the advertisement audio (without the common way of destroying the internal speaker with your car keys or plastic deli knife).
There are 8 rectangular black buttons around the LCD screen, 4 on each side. In the right column of buttons and second from the top is a hidden Mute button. It works to mute the advertisement audio only (so it won’t mute the Muzak in-store music) but it IS there and IS effective at retaining some sanity while topping up your vehicle gas at Wawa. It may be available at other fuel brands as well but IDK for sure.
I found it by accident while I was frustrated at the annoying ads and randomly pushed buttons to try and kill the ads altogether, but found the hidden Mute button instead. Thought it was a good compromise and I hope anyone reading this will too.
Atmosphere: 5
Food: 5
Service: 5
Placed an order through the app and waited over 30 minutes past the designated pick up time. Never had this issue at other locations.
Atmosphere: 2
Service: 1
Why am I in this store at this time and turn around and see the person encharged of smoothies snapping a picture of me, then proceeded to put his phone down when I turned around
A good place to drink a coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
OMG! A complicated day on the street. I decided to make this stop in search of something to eat that was also healthy. I wasn't sure about eating here, but the delicious smell called me directly to the screen and I ordered this chicken sandwich. It looked delicious in the photo, but the divine flavor in every bite was even better. This is what a sandwich is all about. I enjoyed eating it, and the artist of such a cute and tasty sandwich is Marika. Lady, you have a hand that creates blessings for the palate. God bless you
Atmosphere: 5
Food: 5
Service: 5
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Managment needs better training. Came to get gas and cofee had a fairly dirty bill but it was good money. They accused my money of being fake and invalid stating it feels funky. Yet dont even know how to analyze money accordingly or have proper tools for doing so. Drove to the bank who accepted my money, validated and exchanged it. Came back was able to get gas. But just wow.
Atmosphere: 1
Service: 1
I had a disappointing experience at this Wawa location. Despite having two iced coffee machines available, neither of the soda fountain machines—which supply ice—were operational. When I asked a staff member at the drink preparation area if I could get a cup of ice so I could still enjoy iced coffee, I was told they could not provide ice from that section.
This raises a serious concern: if the fountain machines are down and no alternative is provided, what is the point of offering iced coffee at all? The lack of a simple solution like handing out ice from another source reflects poor management and a disregard for basic customer service.
I recommend avoiding this location until these basic operational issues are addressed.
Atmosphere: 1
Food: 3
Service: 1
It’s disappointing that I feel compelled to write a negative review, but my experiences at this location have raised ongoing concerns that should be addressed.
On multiple visits, I have witnessed individuals filling large thermoses from the soda, iced coffee, and hot coffee stations and leaving the store without paying. This not only suggests a lack of proper oversight but also results in those beverages frequently being unavailable for paying customers.
Additionally, the coffee bar at this location is consistently poorly maintained. It is often messy, disorganized, and lacking basic supplies like creamers—something I have not encountered at other Wawa locations.
Wawa typically sets a higher standard, but unfortunately, this store is not meeting it. I hope management takes these observations seriously and implements necessary changes to improve store conditions and oversight.
I come to this store every single morning. I come between 3-4 in he morning and it is without question that Mr. Jailyn is holding this fort..I cannot stress how much of q hard worker he is..his ability to deal with a hectic and busy evenings are incredible. He doss it with a smile and is always a pleasure to seal with..he smiles every morning that i come in and welcomes me. I highly highly recommend this hard worker for a promotion. I've seen enough coming in every day for the past two years to see he is an asset that the store should be proud of..Thank you Jailyn and you're the reason why I only come to thus wawa..what a pleasure and keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
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