The AI ordering system should not be implemented. I would like talk to a human being. Disgraceful.
Atmosphere: 1
Food: 1
Service: 1
Smallzzz
Ordered cheese fries and 2 junior bacon cheeseburgers along with a 6 piece of chicken nuggets. Chicken nuggets were not delivered as well as cheese fries. Received 2 sandwiches in their little brown bag with literally just the bread and a patty. No lettuce, no tomatoes, no mayonnaise No bacon
Atmosphere: 1
Food: 1
Service: 1
Amber Carr
Order a JBC meal got 1 little piece of bacon on it the lettuce and tomato were no good. The drink was very flat! Not happy at all was a waste of money
Atmosphere: 1
Food: 1
Service: 2
Guadalupe Rios
Food was dry. Like if it was from day before.
Atmosphere: 4
Food: 2
Service: 4
Thisnamedoesntfi
One of the worst Wendy’s in Orlando.
The same lady working the counter is always slow be the self checkout kiosk work half the time if even that.
Food is Wendy’s quality nothing to expect there.
Atmosphere: 1
Food: 3
Service: 1
Allan Bryson
I'm not sure that I trust the computerized order board in the drive thru. It processed my order so fast that I didn't get to complete the order that I had in mind.
Atmosphere: 5
Food: 5
Service: 4
Dalia Winchester
Had bacon egg and cheese 😋 🍪
Atmosphere: 5
Food: 5
Service: 5
Arianna Garcia
I've never had a problem with this Wendy's until this morning (minus one instance that was resolved immediately with no hassle). I placed a mobile order with only four items. We arrived about 6 minutes after opening and were met with no greeting from the intercom. We pulled up to the window, and were still yet to receive a greeting or acknowledgement from staff other than a glance, where they would proceed to hide in the back. We knocked on the window to get their attention, still no reply. We tried entering the lobby, and it was locked. We tried knocking, no response. We did a final drive by the intercom, still no response. Thankfully, it was a mobile order so I was able to get a complete refund; though, this was not appropriate of the opening staff. If they were not ready to open, they could've mentioned that to begin with instead of literally hiding in the back of the store.
Atmosphere: 1
Food: 1
Service: 1
Migdaris Fragela
I tried to order with the AI system and unfortunately not everyone knows how to use it. I told the machine to cancel it and tried to reorder and just told me to go to the window. At the window the employee (woman, didn’t gave me her name) didn’t want to take my order, she said I had to go back to the machine and ordered again, to which I proceeded to ask her to please take my order, which she said for the second time “No”. I proceeded to ask for the manager (which took them forever, because ALL of them where chitchatting inside the store, not working) and so it created a line of cars behind me (which if she simply would’ve took my order, that wouldn’t had happened. Luis who claims he is the manager said, that I needed to go back to the machine, that the machine was giving trouble that’s why it sent me to the window, which I proceeded to explain that I don’t know how to use it very well and it was my fault not the machine and that why they have people, employees inside the store if they are not willing to work and help the client. They just simply said, I had to go back to the machine. WORST CUSTOMER SERVICE EVER!!!!!!
Atmosphere: 1
Service: 1
Luigi Romano
It's just a Wendy's been to better. Stood there for a long time after being started at until I got served. MY stomach felt bad after eating the chicken sandwich. But I mean it tastes good!
These nasty phuks gripped the inside of the chili bowl - i can smell bathroom piss/soap very strong where you can tell where they grabbed the cup. AND they messed up the order, no sauce for my nuggets and forgot my shake. Disgraceful.
Atmosphere: 1
Food: 1
Service: 1
Shawna
Good place, manager is quite demanding though.
Atmosphere: 5
Food: 4
Service: 4
Tanaka Zinhema
I arrived at this place with a couple of my friends to order a meal and pick one up that had been ordered beforehand. At the window i was told i would have to go around the building again and tell the AI computer that i had a pickup order, but there were no other cars behind me and she would not compromise in anyway. We wrap around the building to tell the Computer about out order just for the AI to be cut off by a Worker to ask for the name which could’ve been done at the window without me having to wrap around the building. As we pull up to the window once more i was greeted again by jessica, who i asked for 4 Sauces and she told me should would any give me two, she argued back and forth about the sauces and told me i had enough sauces with the ones she gave us and we had 4 orders. In the end we left without her sauces. This lady argued with a bunch of people over SAUCE
Atmosphere: 1
Food: 2
Service: 1
Michelle Pender
Drive thru for Krabby patty
Atmosphere: 5
Food: 5
Service: 5
Sophia Gonzalez
jessica was by far the rudest host to ever serve me at a wendy’s.
The AI ordering system should not be implemented. I would like talk to a human being. Disgraceful.
Atmosphere: 1
Food: 1
Service: 1
Ordered cheese fries and 2 junior bacon cheeseburgers along with a 6 piece of chicken nuggets.
Chicken nuggets were not delivered as well as cheese fries.
Received 2 sandwiches in their little brown bag with literally just the bread and a patty.
No lettuce, no tomatoes, no mayonnaise
No bacon
Atmosphere: 1
Food: 1
Service: 1
Order a JBC meal got 1 little piece of bacon on it the lettuce and tomato were no good. The drink was very flat! Not happy at all was a waste of money
Atmosphere: 1
Food: 1
Service: 2
Food was dry. Like if it was from day before.
Atmosphere: 4
Food: 2
Service: 4
One of the worst Wendy’s in Orlando.
The same lady working the counter is always slow be the self checkout kiosk work half the time if even that.
Food is Wendy’s quality nothing to expect there.
Atmosphere: 1
Food: 3
Service: 1
I'm not sure that I trust the computerized order board in the drive thru. It processed my order so fast that I didn't get to complete the order that I had in mind.
Atmosphere: 5
Food: 5
Service: 4
Had bacon egg and cheese 😋 🍪
Atmosphere: 5
Food: 5
Service: 5
I've never had a problem with this Wendy's until this morning (minus one instance that was resolved immediately with no hassle). I placed a mobile order with only four items. We arrived about 6 minutes after opening and were met with no greeting from the intercom. We pulled up to the window, and were still yet to receive a greeting or acknowledgement from staff other than a glance, where they would proceed to hide in the back. We knocked on the window to get their attention, still no reply. We tried entering the lobby, and it was locked. We tried knocking, no response. We did a final drive by the intercom, still no response. Thankfully, it was a mobile order so I was able to get a complete refund; though, this was not appropriate of the opening staff. If they were not ready to open, they could've mentioned that to begin with instead of literally hiding in the back of the store.
Atmosphere: 1
Food: 1
Service: 1
I tried to order with the AI system and unfortunately not everyone knows how to use it. I told the machine to cancel it and tried to reorder and just told me to go to the window. At the window the employee (woman, didn’t gave me her name) didn’t want to take my order, she said I had to go back to the machine and ordered again, to which I proceeded to ask her to please take my order, which she said for the second time “No”. I proceeded to ask for the manager (which took them forever, because ALL of them where chitchatting inside the store, not working) and so it created a line of cars behind me (which if she simply would’ve took my order, that wouldn’t had happened.
Luis who claims he is the manager said, that I needed to go back to the machine, that the machine was giving trouble that’s why it sent me to the window, which I proceeded to explain that I don’t know how to use it very well and it was my fault not the machine and that why they have people, employees inside the store if they are not willing to work and help the client. They just simply said, I had to go back to the machine. WORST CUSTOMER SERVICE EVER!!!!!!
Atmosphere: 1
Service: 1
It's just a Wendy's been to better. Stood there for a long time after being started at until I got served. MY stomach felt bad after eating the chicken sandwich. But I mean it tastes good!
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
These nasty phuks gripped the inside of the chili bowl - i can smell bathroom piss/soap very strong where you can tell where they grabbed the cup. AND they messed up the order, no sauce for my nuggets and forgot my shake. Disgraceful.
Atmosphere: 1
Food: 1
Service: 1
Good place, manager is quite demanding though.
Atmosphere: 5
Food: 4
Service: 4
I arrived at this place with a couple of my friends to order a meal and pick one up that had been ordered beforehand. At the window i was told i would have to go around the building again and tell the AI computer that i had a pickup order, but there were no other cars behind me and she would not compromise in anyway. We wrap around the building to tell the Computer about out order just for the AI to be cut off by a Worker to ask for the name which could’ve been done at the window without me having to wrap around the building. As we pull up to the window once more i was greeted again by jessica, who i asked for 4 Sauces and she told me should would any give me two, she argued back and forth about the sauces and told me i had enough sauces with the ones she gave us and we had 4 orders. In the end we left without her sauces. This lady argued with a bunch of people over SAUCE
Atmosphere: 1
Food: 2
Service: 1
Drive thru for Krabby patty
Atmosphere: 5
Food: 5
Service: 5
jessica was by far the rudest host to ever serve me at a wendy’s.
Atmosphere: 1
Food: 1
Service: 1
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