Customer service needs improvement. I am a manager for a store and was a manager for Denny's, can't believe a new restaurant have a pretty bad management and people with attitudes towards the customers. Only a few I can count with one hand that are ok. I come almost daily and I will not come anymore if they don't address this issue.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chili
Bob Gulcher
Freezing inside. Floor sticky with who knows what. Food okay but very unpleasant atmosphere.
Atmosphere: 1
Food: 3
Service: 4
AJ D
Exelent
Atmosphere: 5
Food: 5
Service: 5
Andrew Shanks
Rude drive thru
Atmosphere: 1
Food: 2
Service: 1
ARPAN USA
Trash … !!
Atmosphere: 1
Food: 1
Service: 1
Super Speeder
Quick and easy mobile order everything was fine but the fries, no big deal will be
I’m not one to write bad reviews, let alone voice my opinion on a company or a specific person if I don’t have a good reason.I run many different franchises as well as businesses that has flourished the past7 years so it’s safe to say I have enough experience to know when something is not right.As far as service, quality & leadership this business has nothing and if I could rate 1 star it’d be my first priority. live 3 min away from this specific restaurant, I made a purchase totaling out to 26$ and some change when I arrived home to finally sit down and eat the food, everything minus the fries and the nuggets were completely horrid from the taste to the texture as it’s been sitting all day.The next day I came in and relayed what was the problem to the on-site manager, from the moment I spoke about a complaint I immediately received an attitude as if I had no right to say anything to her, after a 5 min back and forth the only thing I was told to do was get in contact with the general manager.5 min after leaving on 2/15 made a call and expressed my level of frustration with not only the food but the leadership on-site as well, during a 3 min conversation he told me since he’s not at the location he doesn’t have access to my purchase despite sending him my transactions via text message, he told me to wait till Saturday 2/16 over the phone to find a resolution and see about partial reimbursement in which I did not agree with , I was professional, calm & collected in my levels of frustration, seconds after he proceeded to hang up on me, after our phone call he proceeded to text me about him coming in Monday completely disregarding telling me numerous times it would be Saturday.Needless to say it’s Wednesday now, and it’s my fourth time reaching out, all the while not receiving any updates in regards to my complaint, upon answering he said he couldn’t find the transaction so I went out of my way yet again to prove my purchase.When he found my purchase he told me he can’t do anything away from replacing the meal, in which was terrible and never will I touch foot in that location ever again.I have physical representation and pictures as well as recorded voice calls with the general manager and am looking to elevate this to the BBB.The leadership here is terrible, and non existent I ask you guys to please stay away from this location.
Atmosphere: 1
Food: 1
Service: 1
Alfredo Walter Peredo
The best burgers...Wendy'
Atmosphere: 4
Food: 5
Service: 5
Emmanuel Turco
Excellent place! I highlight the attention that was spectacular ?!!! I will definitely return!
Atmosphere: 5
Food: 5
Service: 5
Tracy Magin
I was looking forward to having a nice apple pecan salad with chicken. I waited quite a while to get the salad. at the take out window and when I got home there was a no chicken (also only a spoon) so I called and they did let me come back the next day rather than driving back then.. So I came back the next day. Just requested the chicken. But they gave me a whole salad with chicken and they gave me a senior drink to boot. So kind of a mixed review.
New store, good atmosphere. Service needs to improve a lot!!! Like the entire USA, service in general is bad. Average cost of US$ 10-12 per
Atmosphere: 4
Food: 4
Service: 3
Monica Hernandez
The manager needs to be nicer, and could have a better costumer service. The food was good.
Food: 4
Service: 2
Paula Rodriguez
WORST COSTUMER SERVICE EVERRRR!!!
Atmosphere: 1
Food: 1
Service: 1
Raina Clark
The food and customer service is almost great!If they remember to pack all my items, I purchased in the bag and not sell burnt cookies it would be great !
Roy Binkerd
Visiting while on n vacation we went after 10pm and they were so nice and fast and the food was great!!
Customer service needs improvement. I am a manager for a store and was a manager for Denny's, can't believe a new restaurant have a pretty bad management and people with attitudes towards the customers. Only a few I can count with one hand that are ok. I come almost daily and I will not come anymore if they don't address this issue.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chili
Freezing inside. Floor sticky with who knows what. Food okay but very unpleasant atmosphere.
Atmosphere: 1
Food: 3
Service: 4
Exelent
Atmosphere: 5
Food: 5
Service: 5
Rude drive thru
Atmosphere: 1
Food: 2
Service: 1
Trash … !!
Atmosphere: 1
Food: 1
Service: 1
Quick and easy mobile order everything was fine but the fries, no big deal will be
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chili, Double Stack, Spicy Chicken Sandwich
I’m not one to write bad reviews, let alone voice my opinion on a company or a specific person if I don’t have a good reason.I run many different franchises as well as businesses that has flourished the past7 years so it’s safe to say I have enough experience to know when something is not right.As far as service, quality & leadership this business has nothing and if I could rate 1 star it’d be my first priority. live 3 min away from this specific restaurant, I made a purchase totaling out to 26$ and some change when I arrived home to finally sit down and eat the food, everything minus the fries and the nuggets were completely horrid from the taste to the texture as it’s been sitting all day.The next day I came in and relayed what was the problem to the on-site manager, from the moment I spoke about a complaint I immediately received an attitude as if I had no right to say anything to her, after a 5 min back and forth the only thing I was told to do was get in contact with the general manager.5 min after leaving on 2/15 made a call and expressed my level of frustration with not only the food but the leadership on-site as well, during a 3 min conversation he told me since he’s not at the location he doesn’t have access to my purchase despite sending him my transactions via text message, he told me to wait till Saturday 2/16 over the phone to find a resolution and see about partial reimbursement in which I did not agree with , I was professional, calm & collected in my levels of frustration, seconds after he proceeded to hang up on me, after our phone call he proceeded to text me about him coming in Monday completely disregarding telling me numerous times it would be Saturday.Needless to say it’s Wednesday now, and it’s my fourth time reaching out, all the while not receiving any updates in regards to my complaint, upon answering he said he couldn’t find the transaction so I went out of my way yet again to prove my purchase.When he found my purchase he told me he can’t do anything away from replacing the meal, in which was terrible and never will I touch foot in that location ever again.I have physical representation and pictures as well as recorded voice calls with the general manager and am looking to elevate this to the BBB.The leadership here is terrible, and non existent I ask you guys to please stay away from this location.
Atmosphere: 1
Food: 1
Service: 1
The best burgers...Wendy'
Atmosphere: 4
Food: 5
Service: 5
Excellent place! I highlight the attention that was spectacular ?!!! I will definitely return!
Atmosphere: 5
Food: 5
Service: 5
I was looking forward to having a nice apple pecan salad with chicken. I waited quite a while to get the salad. at the take out window and when I got home there was a no chicken (also only a spoon) so I called and they did let me come back the next day rather than driving back then.. So I came back the next day. Just requested the chicken. But they gave me a whole salad with chicken and they gave me a senior drink to boot. So kind of a mixed review.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
New store, good atmosphere. Service needs to improve a lot!!! Like the entire USA, service in general is bad. Average cost of US$ 10-12 per
Atmosphere: 4
Food: 4
Service: 3
The manager needs to be nicer, and could have a better costumer service. The food was good.
Food: 4
Service: 2
WORST COSTUMER SERVICE EVERRRR!!!
Atmosphere: 1
Food: 1
Service: 1
The food and customer service is almost great!If they remember to pack all my items, I purchased in the bag and not sell burnt cookies it would be great !
Visiting while on n vacation we went after 10pm and they were so nice and fast and the food was great!!
Atmosphere: 5
Food: 5
Service: 5