VERY short staffed and takes more than 45 minutes for my order!! I only got tinders!! They need more employees
Atmosphere: 1
Food: 1
Service: 1
Jayda Quinones
Friendly staff! Greeted upon entry and they were friendly. 😊 Larissa, Ronald, and Rubin best staff !!!!
Atmosphere: 5
Food: 5
Service: 5
Marty Fierbaugh
Terrible service. Left items off order and refused to give me what I had paid for after driving all the way back to the restaurant. Never again.
Heidi Garron
I visited Wingstop Chicopee MA today and I was not impressed at all. Tenders very stringy and chewy, piping hot fries that were floppy and soggy not very appetizing. My one and done! I say they have the worst quality tenders and the ranch and blue cheese dressing taste alike, both are just watery and nasty. Banquet brand chicken is about the same level as this!!! I want my money back!!
Duliana Paz
My children love the food here, especially the Boneless with Garlic Parmesan and lemon pepper, and in this specific location at the OBT, the girl who served them today, March 13, was very kind and attentive Kelly 🙏❤️
Atmosphere: 4
Food: 5
Service: 5
Cynthia Camacho Soto
pedí alitas plain (sin empanado), no tenían sabor, el cuerito mongo, sin tostar y no estaban completamente cocinadas. San Germán, PR
Michael Urrutia
The fries. Wow they are the best. They have something special that they put in it. They are very tasty!
Food: 5
Dennis Rojas
Order chicken sándwich combo. The chicken and the bottom bun was so oily that I had to change it after 3000 miles.
Nothing but a fried chicken filet and pickles. McDonald is a delicatessen next to this.
Atmosphere: 1
Food: 1
Service: 3
Karina S
My fiancé never tried wingstop, and these were the best I’ve ever had in years. Shoutout to the workers working on 12/15 at night, great music, food, and service.
Restaurant was clean too-will return.
Atmosphere: 5
Food: 5
Service: 5
Tellisha Silva
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
Terrible customer service and no phone service
I’ve had great good from here and tonight was horrible
Avoid the Pinelake store
I just wanted my meal partially comped
And I was told I could have fries
Just ridiculous for what I spent
Carmen Harp
placed an app order at 545 for a 745 pickup, got there no order and asked them to refund my money, they refused, kept putting me on hold and hanging up the phone. The Westnedge wingstop is trash and the worst customer service. foreigners that barely speak English and had no idea of conflict resolution! they will not get my money ever again!
Nikki Spotanski
Went to Wingstop for the first time yesterday, excited to try somewhere new that we had heard good things about. When our order came our, both me and my daughter noticed a weird smell. I'm not sure if it was the sauce or something in the sauce, but I could only eat a few bites, as the smell was very off-putting.
Marcus Stribling
Awesome customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mild Wings Combo
Andrew Knowlton
We got the 15 piece bone in and bone out and there were roaches in the bag .. that was absolutely disgusting
VERY short staffed and takes more than 45 minutes for my order!! I only got tinders!! They need more employees
Atmosphere: 1
Food: 1
Service: 1
Friendly staff! Greeted upon entry and they were friendly. 😊 Larissa, Ronald, and Rubin best staff !!!!
Atmosphere: 5
Food: 5
Service: 5
Terrible service. Left items off order and refused to give me what I had paid for after driving all the way back to the restaurant. Never again.
I visited Wingstop Chicopee MA today and I was not impressed at all. Tenders very stringy and chewy, piping hot fries that were floppy and soggy not very appetizing. My one and done! I say they have the worst quality tenders and the ranch and blue cheese dressing taste alike, both are just watery and nasty. Banquet brand chicken is about the same level as this!!! I want my money back!!
My children love the food here, especially the Boneless with Garlic Parmesan and lemon pepper, and in this specific location at the OBT, the girl who served them today, March 13, was very kind and attentive Kelly 🙏❤️
Atmosphere: 4
Food: 5
Service: 5
pedí alitas plain (sin empanado), no tenían sabor, el cuerito mongo, sin tostar y no estaban completamente cocinadas. San Germán, PR
The fries. Wow they are the best. They have something special that they put in it. They are very tasty!
Food: 5
Order chicken sándwich combo. The chicken and the bottom bun was so oily that I had to change it after 3000 miles.
Nothing but a fried chicken filet and pickles. McDonald is a delicatessen next to this.
Atmosphere: 1
Food: 1
Service: 3
My fiancé never tried wingstop, and these were the best I’ve ever had in years. Shoutout to the workers working on 12/15 at night, great music, food, and service.
Restaurant was clean too-will return.
Atmosphere: 5
Food: 5
Service: 5
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
Restaurantji Recommends
Terrible customer service and no phone service I’ve had great good from here and tonight was horrible Avoid the Pinelake store I just wanted my meal partially comped And I was told I could have fries Just ridiculous for what I spent
placed an app order at 545 for a 745 pickup, got there no order and asked them to refund my money, they refused, kept putting me on hold and hanging up the phone. The Westnedge wingstop is trash and the worst customer service. foreigners that barely speak English and had no idea of conflict resolution! they will not get my money ever again!
Went to Wingstop for the first time yesterday, excited to try somewhere new that we had heard good things about. When our order came our, both me and my daughter noticed a weird smell. I'm not sure if it was the sauce or something in the sauce, but I could only eat a few bites, as the smell was very off-putting.
Awesome customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mild Wings Combo
We got the 15 piece bone in and bone out and there were roaches in the bag .. that was absolutely disgusting
Atmosphere: 1
Food: 1
Service: 1
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