Firehouse Subs Ormond Beach

GR8 service! Always greated with a friendly smile & GR8 food & amazing brownies!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Brownie, Engineer

This location hates firefighters I guess. As a firefighter I love firehouse subs. I eat there almost daily. I'm on vaca and ordered an hour ago online and not only did they not add the bacon I paid extra for but they literally just threw the meat on the bread and sent it out. It was not steamed and it was only on half the sub. They put half the amount of meat the other locations world wide put. It's a sorry excuse for a firehouse subs. If I eat here again I'll make sure I'm in person so I can speak to the manager if they do this crap again. What's worse is this was a friends first time having it. Such a sad location.

Atmosphere: 1

Food: 1

Service: 1

Great sandwiches

Atmosphere: 5

Food: 5

Service: 5

Everything was delicious except my dessert of two cookies was not in my take out order. To me that means quality control and service are not a priority.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Hook and Ladder Sub

It's a good one! Fast friendly and decent food!

Atmosphere: 3

Food: 5

Service: 5

Been to this location a few times. Always good 👍🏻
Last weekend my wife and I stopped in and what a great experience. Super friendly guy taking orders and the employees making food and slicing meats were working so hard. It took a few minutes for food and it was perfect quality. Glad they brought back the hot sauce bar! It's fun to try them all!

Atmosphere: 5

Food: 5

Service: 5

Always great food.

Atmosphere: 5

Food: 5

Service: 5

Quality food always!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Brownie, Engineer, Italian

We had the small subs. It was surprisingly filling. The taste was excellent.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Hook and Ladder Sub, Italian, Club on a Sub

Really good but price was high

Atmosphere: 5

Food: 5

Service: 5

We're local, repeat customers, and love Firehouse. We doordashed an order. After 30 minutes, we received a message from our dasher stating that he's been waiting over 15 minutes for the order. I called the store to confirm that the store received the order. The gentleman who answered the phone told me that doordash was assigning a driver. I explained that the dasher was waiting for the order at the store. The employee then told me that that said, "you need to wait your turn." I was simply calling to confirm that they received my order because as the dasher had been waiting for a while and the order email confirming the order was received 30 minutes prior to the call. What I didn't expect was the condensending tone and dishonesty from the employee. When I asked to speak to the manager to confirm that the order was received and processed, She halfway listened to what I said and hung up on me. Unfortunately, the recent employee changes at this location have brought the service down. As much as we love Firehouse Subs, we will take our business elsewhere since customer service isn't valued here.

Atmosphere: 1

Food: 4

Service: 1

Last two times, the sub has not been toasted. Staff says their toaster is broken. I visited 3 weeks apart. You would think by now the toaster would have been fixed.

Atmosphere: 4

Food: 1

Service: 4

Recommended dishes: Hook and Ladder Sub

I went in to get a gift card, I realize the person at the register was probably new, but they need her to learn customer service. She did not say one word to me. Nothing. When I paid, never said anything. Just gave me the receipt.

The new holiday turkey sub was to die for

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Hero

The ladies that were working today for lunch were all so sweet, quick, and helpful to everyone who came in.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hook and Ladder Sub