Closed 30 mins early. We was just tryna get some munchies dawg
Barbara Brown
Inside was closed.. only drive thru open. Disappointed went to McDonald's.
katelyn P
Whoever was running the drive through orders at 4:30pm today was so rude. I ended up just driving away because she rushed me through my order and kept cutting me off before I was finished responding. She messed up the order but closed it out while I’m talking to tell her it was wrong. I was very polite the entire time so I don’t know why she was immediately rude. This had happened before at this Wendy’s.
Rich Saracino
I mentioned twice that there were no napkins out, and still no one filled them up!
Atmosphere: 3
Food: 3
Service: 2
Lily K
I don't expect 5 star dining from fast food, but I don't expect cold, hard food either, and that's exactly what I got. It's like a slap in the face and is disrespectful for someone to prepare your food and make a conscious decision to take your money and give you cold hard stale fries, and a sloppy thrown together cold stale burger. Not to mention, I ordered and paid for a double mushroom, they gave me a single. I'm disgusted at the level of carelessness and incompetence running this store at night. I had just got off of a 7am-11pm shift, as an exhausted nurse, I didn't have the energy to go back to have them correct my order last night. I just tossed the food in the trash and went to bed.
Atmosphere: 3
Food: 1
Service: 3
robert D
The only negative thing I have to say is, they don't know the difference between a hamburger and a cheeseburger.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hamburger
George Elswick
Food always cold Staff rude
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger
Nan Ender
4:15 pm Only ordered large fry and sour cream chive baked potato. Both were barely warm and the fries were burnt. The person waiting on me was very unkempt. Nice but messy. I will never go to this Wendy’s again.
Food: 1
Service: 4
Recommended dishes: Chili
Feras Kaifi
The food is delicious and quick to prepare the food
Atmosphere: 4
Food: 5
Service: 4
Efrain Vargas Jr
When we got home, we found out that we had the wrong order and we were missing food. I drove back 10 minutes back and the lady who assisted me with our issue, had a very bad attitude. The one item that was correct stayed cold from the trip back to the store. She would not even throw away the burger that was not the right one. My spouse had to eat a cold sandwich, there was no apologies for the error and to make matters worse, the two double cheeseburgers meat was dry and almost burned. We understand that we should have checked the bag to make sure all was there but we were rushing home to feed our diabetic senior dog. Unfortunately, he also suffer the consequences of a bad service as he couldn't eat the burnt burgers. The only positive thing I can say about the restaurant was the young girl who took our order first was friendly. I should have returned the food and go to a different fast food such as McDonald's which was on our way home and about a mile from this place. Hopefully, this employee is given customer service lessons and they improve the quality of the food they serve. By the way, our bill was over $26. Save your money and go somewhere else with good service and one that values their customers!
They forget your food and forget about any customer service. First and last time coming here. Never again
Atmosphere: 1
Food: 1
Service: 1
krista mattingly
Went through drive thru and the customer service was rude.
Atmosphere: 2
Food: 5
Service: 1
Rae Kitten
Gave this place a lot of chances but my last visit was the final straw. The line at the drive-thru never moved so I just drove away even though I’d placed a mobile order. The customer service is so-so, and after reading some of the other reviews about it and also about the cleanliness of the restaurant and staff, I don’t feel inclined to eat here anymore. Pretty sad cause Wendy’s was my favorite fast-food growing up.
Atmosphere: 1
Food: 3
Service: 1
Angel Hurst
I have no details. I work here but for those who need to know we have large prints/ brail menus. I can't give my opinion either direction.
Atmosphere: 4
Food: 4
Service: 4
Angel Mushroom fairy
I have no details. I work here but for those who need to know we have large prints/ brail menus. I can't give my opinion either direction.
Closed 30 mins early. We was just tryna get some munchies dawg
Inside was closed.. only drive thru open.
Disappointed went to McDonald's.
Whoever was running the drive through orders at 4:30pm today was so rude. I ended up just driving away because she rushed me through my order and kept cutting me off before I was finished responding. She messed up the order but closed it out while I’m talking to tell her it was wrong. I was very polite the entire time so I don’t know why she was immediately rude. This had happened before at this Wendy’s.
I mentioned twice that there were no napkins out, and still no one filled them up!
Atmosphere: 3
Food: 3
Service: 2
I don't expect 5 star dining from fast food, but I don't expect cold, hard food either, and that's exactly what I got. It's like a slap in the face and is disrespectful for someone to prepare your food and make a conscious decision to take your money and give you cold hard stale fries, and a sloppy thrown together cold stale burger. Not to mention, I ordered and paid for a double mushroom, they gave me a single. I'm disgusted at the level of carelessness and incompetence running this store at night. I had just got off of a 7am-11pm shift, as an exhausted nurse, I didn't have the energy to go back to have them correct my order last night. I just tossed the food in the trash and went to bed.
Atmosphere: 3
Food: 1
Service: 3
The only negative thing I have to say is, they don't know the difference between a hamburger and a cheeseburger.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hamburger
Food always cold
Staff rude
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger
4:15 pm Only ordered large fry and sour cream chive baked potato. Both were barely warm and the fries were burnt. The person waiting on me was very unkempt. Nice but messy. I will never go to this Wendy’s again.
Food: 1
Service: 4
Recommended dishes: Chili
The food is delicious and quick to prepare the food
Atmosphere: 4
Food: 5
Service: 4
When we got home, we found out that we had the wrong order and we were missing food. I drove back 10 minutes back and the lady who assisted me with our issue, had a very bad attitude. The one item that was correct stayed cold from the trip back to the store. She would not even throw away the burger that was not the right one. My spouse had to eat a cold sandwich, there was no apologies for the error and to make matters worse, the two double cheeseburgers meat was dry and almost burned. We understand that we should have checked the bag to make sure all was there but we were rushing home to feed our diabetic senior dog. Unfortunately, he also suffer the consequences of a bad service as he couldn't eat the burnt burgers. The only positive thing I can say about the restaurant was the young girl who took our order first was friendly. I should have returned the food and go to a different fast food such as McDonald's which was on our way home and about a mile from this place. Hopefully, this employee is given customer service lessons and they improve the quality of the food they serve. By the way, our bill was over $26. Save your money and go somewhere else with good service and one that values their customers!
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Double Stack
Restaurantji Recommends
They forget your food and forget about any customer service. First and last time coming here. Never again
Atmosphere: 1
Food: 1
Service: 1
Went through drive thru and the customer service was rude.
Atmosphere: 2
Food: 5
Service: 1
Gave this place a lot of chances but my last visit was the final straw. The line at the drive-thru never moved so I just drove away even though I’d placed a mobile order. The customer service is so-so, and after reading some of the other reviews about it and also about the cleanliness of the restaurant and staff, I don’t feel inclined to eat here anymore. Pretty sad cause Wendy’s was my favorite fast-food growing up.
Atmosphere: 1
Food: 3
Service: 1
I have no details. I work here but for those who need to know we have large prints/ brail menus. I can't give my opinion either direction.
Atmosphere: 4
Food: 4
Service: 4
I have no details. I work here but for those who need to know we have large prints/ brail menus. I can't give my opinion either direction.
Atmosphere: 4
Food: 4
Service: 4
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