Chipotle Mexican Grill

After so many years of disappointing food quality and customer service i've had enough and wont be going back to chipotle again. the kid that was making my bowl first was cleaning with his glove on but no issue there. the issue is that after he cleaned the counter he didnt put on new pair of gloves. i figured no big deal since he's using a serving spoon to get the food till he spills some of the chicken on the counter, grabs it and throws it in my bowl. gave me a attitude when i asked if he could make a new bowl when i pointed that out. lastly the kid completely overfilled my bowl with rice making it 90 percent rice and 10 percent everything else. like im paying 13 dollars for 8 small pieces of chicken and a bunch of rice.

Atmosphere: 1

Food: 1

Service: 1

Probably the worst chipotle location besides the Donald Ross location.
Everytime I place an online order with any double protein I recieve what looks to be half a scoop.
I don’t want to file a complaint nor do I want refunds. How hard is it to fulfill an order correctly ?

Food: 1

Service: 1

This is the worse chipotle ever in palm beach county. Do not do pickup order without checking your food first they will cheat u for your money if u pay for double. They are very rude and will give u a hard time if you ask them to correct it

Gaucamole tastes funny, when asked if they had vinaigrette they said no, even tho I saw it. Workers had attitudes , i felt unsafe to ask for anything else.

Atmosphere: 1

Food: 2

Service: 1

Food came with hair in it and the portions were tiny. Barely any rice and bottom of the scrap brisket.

Tried calling but they don’t take phone calls and the AI pepper agent is awful. Never ordering again. Wish they would refund me but I can’t even get ahold of them!!

Food: 1

Service: 1

The food was excellent 👌, but the service was so ugly. The waitress treated me like I was a suspect, and I was only there to get my food and go. Never , ever again will I eat at this location to get treated like that.

Atmosphere: 5

Food: 5

Service: 2

Recommended dishes: Burrito Bowl, Salad

I’ve been to all the chipotle’s multiples times. I like this one the best.

Atmosphere: 5

Food: 5

Service: 5

I recently had a disappointing experience at Chipotle. I arrived about 10-15 minutes before their posted closing time, only to find the doors already locked and the staff cleaning up. It was frustrating, as closing time should mean customers are welcome until that point, not that the doors are shut early. I understand that employees want to finish up on time, but closing before the advertised time sends the wrong message about customer service and reliability. If the hours need to be adjusted, then they should update the signage. Otherwise, customers like myself expect the doors to be open during the listed hours.

I give second chance but this location is horrible

Service: 1

Good white person burritos

Atmosphere: 5

Food: 5

Service: 5

Employees are rude and disinterested. Can’t hear a word they are saying. Maybe the food would be good but they are always out of everything 🤷🏼‍♀️ even 2 hours before close they aren’t restocking food. And this is one of the better chipotle’s in the area which is sad.

Atmosphere: 1

Food: 1

Service: 1

Great place for a quick dine in meal. Good portion sizes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tortilla Chip, Burrito Bowl, Salad, Burrito, Quesadilla, Tacos, Chips

Little upset.I used my points that I saved for an extra portion of meat and I did not receive it. And then on top of that, I got the black beans on the side which were just thrown in the bag so they spilled over and everything was messy. Just because somebody uses points doesn't mean the quality and the service should be like that.

Atmosphere: 5

Food: 1

Service: 5

Ordered food from restaurant via DoorDash. They sent the wrong order. Went to the restaurant got back and the order was still wrong. Chips were stale and inside the order was not what we had asked for.

Stood there for about 7 min watched them clean up and not one person spoke to me or took my order, walked in at 3:30 left at 3:43 with no food. I don’t even know what to say

Atmosphere: 1

Food: 1

Service: 1