Dunkin'
11575 US-1 Ste 85, Palm Beach Gardens
(561) 401-4009
Recent Reviews
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Someone I was with went in for coffee and waited for approximately one to two minutes at the counter with no employee to help them with a coffee order. The employee then appeared from the back with one glove on ( a female.)The customer was wondering why no one was available for service,assuming the employee was prepping or something of that nature.but no! The employee was a bit rude and stated that they were working alone and was in the bathroom. We wondered did you wash your hands? It's very hard to put a latex glove on with damp hands. We threw threw the coffee away. It wasn't very good at all.
Atmosphere: 2
Food: 1
Service: 1
Nice crew and good food. Faster service.
Atmosphere: 5
Food: 5
Service: 5
To the current owner of this Dunkin’ Donuts location:
I am a regular customer who visits this store almost daily, and I feel compelled to speak up about the way I’ve repeatedly witnessed your employees being treated. It is clear that there is a consistent pattern of disrespect toward your staff, particularly the female employees, which is both unprofessional and unacceptable.
Additionally, the store appears to be poorly maintained. The restrooms are consistently locked and inaccessible to customers, and there never seem to be keys available when needed. The store also seems to experience frequent flooding, and the kitchen equipment often breaks down, leading to delays and subpar service.
It is also apparent that the store is chronically understaffed. Every time I visit, there seem to be only one or two employees managing the entire operation under what appear to be very difficult working conditions. Despite their hard work, these employees are not treated with the respect and support they deserve.
I plan to bring these concerns to the attention of Dunkin’ Corporate, as I believe no employee should have to endure mistreatment while working so hard to keep the business running.
Coffee old and cold.
Atmosphere: 3
Food: 1
Service: 4
I've been going to this store occasionally in the afternoons for many years. Lana is always there! She always remembers me and she always attends to me and to all the other customers. Food and coffee are always perfect. Thank you, Lana!
Atmosphere: 5
Food: 5
Service: 5
It’s Father’s Day I come get breakfast and there’s a older black lady and some young kid both very disrespectful and rude food was not made properly couldn’t even eat it I come to this place almost everyday and there’s a gut with dreads he’s the best I will never spend a dime here if this the are here
Bagels with cream cheese, burned hard as a rock! Cream cheese put on bagel, then put in toaster, all over me on first bite. Regular coffee was mostly milk and water. Only thing going good is cute southern girl at register!
The ladies here are always great!!! Service is a plus in the a.m ..
To the manager! There was a very LONG LONG line behind me..I wanted a dozen donuts but ended up with two because you only had a VERY limited assortment and just a few left at just before high noon! People were not happy that there were no donuts left. Who runs this store? You are missing business! No Powder Sugar..bring back the Cinnamon sticks , no Sour Cream Donuts. Please! God I miss the man who use to run this store years back.There were always donuts at all hours
Clean store and the staff was very friendly.
Restaurantji Recommends
I come here for coffee, but you can't wash your hands. Please fix the restroom. JP says he has to go across the street to use restroom.
Nice place to grab a cup of Joe.
Atmosphere: 5
Food: 5
Service: 5
Hazelnut latte with a pump of caramel is ?
Atmosphere: 5
Food: 5
Service: 5
Paid for my mobile order, says they’re open, it’s 12:30pm. Doors locked and closed, lights on…basically took my money providing no product or explanation as to where anybody is who is supposed to run the store…
Bad service from a young lady , I asked for my coffee and donuts and requested the keys for the restroom her actitud was rude !! it is closed!! Knowing me that the was right there . Very rude young woman
Atmosphere: 1
Food: 1
Service: 1
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